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UTC Fire and Security TruVision DVR 11 User Manual

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TruVision DVR 11 User
Manual
P/N 1072595A-EN • REV 1.0 • ISS 11DEC12

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Summary of Contents for UTC Fire and Security TruVision DVR 11

  • Page 1 TruVision DVR 11 User Manual P/N 1072595A-EN • REV 1.0 • ISS 11DEC12...
  • Page 2 Copyright © 2012 UTC Fire & Security Americas Corporation, Inc. Interlogix is part of UTC Climate Controls & Security, a unit of United Technologies Corporation. All rights reserved Trademarks and patents The TruVision name and logo are trademarks of UTC Fire & Security. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Setting up external alarms 28 Triggering or clearing alarm outputs manually 30 Setting up system notifications 30 Detecting video loss 31 Detecting video tampering 32 Chapter 6 Network settings 33 Configuring general network settings 33 Configuring PPPoE 34 TruVision DVR 11 User Manual...
  • Page 4 Setting and calling up presets 71 Setting and calling up preset tours 73 Setting and calling up a shadow tour 75 Chapter 11 Playing back a recording 77 Overview of the playback window 77 Instant playback 79 TruVision DVR 11 User Manual...
  • Page 5 Using the web browser to configure the device 112 Searching and playing back recorded video 113 Searching for event logs 115 Controlling a PTZ dome camera in the web browser 115 Capturing text insertions 116 TruVision DVR 11 User Manual...
  • Page 6 Setting up the keypad to work with the TVR 11 124 Operating the keypad 126 Appendix D Maximum pre-recording times 131 Appendix E Supported PTZ commands 133 Appendix F Default menu settings 135 Glossary 143 Index 145 TruVision DVR 11 User Manual...

  • Page 7: Product Introduction

    Chapter 1 Product introduction Product overview This is the TruVision DVR 11(TVR 11) User Manual for models: Table 1: Product codes Americas Description TVR-1108-1T TruVision DVR 11, H.264, 8 ch, 1 TB Storage TVR-1108-2T TruVision DVR 11, H.264, 8 ch, 2 TB Storage TVR-1116-2T TruVision DVR 11, H.264, 16 ch, 2 TB Storage...
  • Page 8 Its dual streaming functionality allows the user to set up different settings for recording and streaming video in live view mode. TruVision DVR 11 can fully integrate with the license-free TruVision Navigator software, which is ideal for the most commercial applications. TVR 11’s easy and...

  • Page 9: Installation

    DVR. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision DVR 11 units. Moisture: Do not use the unit near water. Moisture can damage the internal components.

  • Page 10: Back Panel

    • TruVision DVR 11 Quick Start Guide • TruVision DVR 11 User Manual (on CD) Back panel Figure 1 on page 5 shows the back panel connections and describes each connector on a typical TVR 11 digital video recorder. Details may vary for specific models.

  • Page 11: Monitor Connections

    1 Vp-p CVBS signal. See Figure 1 above for connecting a monitor to a TVR 11. The TVR 11 supports up to 1280 × 1024 / 60 Hz resolution in VGA. The monitor resolution should be at least 800 × 600. Adjust your monitor accordingly to this resolution. TruVision DVR 11 User Manual...

  • Page 12: Loop Through

    PTZ dome camera set up Use the USB mouse provided or the optional keypad for local telemetry control. If using the TVR 11 over a network, use the web browser to control the PTZ dome cameras or TruVision Navigator. TruVision DVR 11 User Manual...
  • Page 13 DIP switches for the TVR 11. See Table 2 on page 8 for different Interlogix PTZ dome camera settings. If you are using PTZ dome cameras from another company, please refer to their configuration instructions. TruVision DVR 11 User Manual...
  • Page 14 RS-485 110000 communication DIP switches: 1. Protocol DIP switches Camera ID DIP Select the 2. RS-485 communication DIP switches switches: camera ID 3. Camera ID DIP switches DIP switch address as required. RS-422/RS-485 data connector: TruVision DVR 11 User Manual...
  • Page 15 1. Address switches; 2. Baud switches; Baud rate: 0000 = 3. Protocol switches 9600 bps 0011 = 4800 bps RS-422/RS-485 data connector: CyberDome Protocol switches: Address switches: Select the camera ID DIP switch address as required. RS-485 data connector: TruVision DVR 11 User Manual...
  • Page 16 1. Protocol switches; 2. Address switches RS-422/RS-485 data connector: Legend Protocol switches: • RS-485 (on TVR 11): • RS-422 (on I/O box): Address switches: Select the camera ID DIP switch address as required. RS-422/RS-485 data connector: TruVision DVR 11 User Manual...

  • Page 17: Tvr 11

    5. RJ45 cable control (use the cable provided with the equipment) 2. RS-232 programming port 6. I/O box 3. RS-485 and RS-422 in/out 7. TVR 11 back panel 4. RS-485 termination switch 8. Dome camera TruVision DVR 11 User Manual...

  • Page 18: Brackets

    The DVR is easily rack-mountable See Figure 5 below. Figure 5: Rack-mount installation To install the racks: 1. Attach the two small front-rack mount ears (A) to the DVR (supplied). 2. Attach the DVR to the front rails (B) (screws not supplied). TruVision DVR 11 User Manual...

  • Page 19: Getting Started

    To reboot the DVR: 1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Power Manager icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. TruVision DVR 11 User Manual...

  • Page 20: Using The Setup Wizard

    If you should forget the password to your DVR, contact your supplier with the serial number of your DVR to obtain a secure code to reset your DVR. Click Next. 6. Time and date configuration: Select the desired time zone, date format, system time and system date. TruVision DVR 11 User Manual...
  • Page 21 Initialize Next to move to the next page, or Previous to return to the previous page. 9. Recording configuration: Configure your recording settings as required. The settings apply to all cameras connected to the DVR. TruVision DVR 11 User Manual...
  • Page 22 10. When all the required changes have been entered, a page appears showing all the settings. Click Finish to exit the Wizard. The TVR 11 is now ready to use. For a description of the DVR main menu, see “Menu overview” on page 51. TruVision DVR 11 User Manual...

  • Page 23: Recording

    See Chapter 7 “HDD management” on page 41 for more information. To configure recording settings: 1. Click the Video Schedule icon in the menu toolbar. 2. Select Encoding > Record. 3. Select the camera you want to configure. TruVision DVR 11 User Manual...
  • Page 24 5. Click Apply to save the settings. 6. If you want to save these parameters to another camera, click Copy select the camera in the pop-up window that appears. Click and return to the main window. TruVision DVR 11 User Manual...

  • Page 25: Defining A Recording Schedule

     Alarm (Red): Records only alarms.  None (Grey): No recording during this period. 5. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled during the 24-hour period. TruVision DVR 11 User Manual...

  • Page 26: Daily Schedules

    Select the number of the day of the week to which to copy the schedule and click to save changes and return to the Edit window. 10. Repeat steps 4 to 9 for other cameras. 11. Click Apply to save the settings and then to return to the schedule window. TruVision DVR 11 User Manual...

  • Page 27: Holiday Schedules

    For information on scheduling motion detections, see “Motion detection set up” on page 26. External alarm schedules The DVR can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts. For information on TruVision DVR 11 User Manual...

  • Page 28: Protecting Recorded Files

    2. Search for the desired recording by entering the search parameters, which include the camera number, record type, file type, and start time and end time. 3. Click Search. A list of recordings, similar to the figure below, matching the search parameters is displayed. TruVision DVR 11 User Manual...

  • Page 29: Configuring Redundant Recordings

    HDD in your DVR to set up HDD redundancy. Redundancy significantly reduces the storage capability of the HDDs. As a result you need to double your capacity to record video over a given time. TruVision DVR 11 User Manual...

  • Page 30: Capturing Text Insertions

    TVR11 supports Point-of-Sale (POS) and ATM text insertion via the UTC ProBridge accessory connected to the RS-232 port on the DVR. The feature is currently only available via the browser (see “Capturing text insertions” on page 116). TruVision DVR 11 User Manual...

  • Page 31: Alarm Settings

    DVR can record. You can mask out any areas of motion on an analog camera display that you do not want to trigger a recording such as a flag on a pole or a moving tree. TruVision DVR 11 User Manual...
  • Page 32 7. Select the cameras that will record the motion detected. Click Rule. The Rule window appears. Click the Trigger Channel tab and select the cameras that will record when a motion alarm is triggered. Click Apply to save the settings. TruVision DVR 11 User Manual...
  • Page 33 In the Rule window, click the Rule tab to define the method by which you want the DVR to notify you of the alarm. Click Apply to save settings. 10. Click to return to the motion detection settings window. 11. Click Back to return to live view. TruVision DVR 11 User Manual...

  • Page 34: Setting Up External Alarms

    Click Copy to copy the settings to other days of the week and holiday period. Note: The time periods defined cannot overlap. 7. Select the response method to an external alarm. TruVision DVR 11 User Manual...
  • Page 35 Note: The time periods defined cannot overlap. 5. Click to return to the alarm output window. 6. Click Back to return to live view. TruVision DVR 11 User Manual...

  • Page 36: Triggering Or Clearing Alarm Outputs Manually

    HDD installed or HDD had failed to initialize. • Network Disconnected: Disconnected network cable. • IP Conflicted: Conflict in IP address setting. • Illegal Login: Wrong user ID or password used. • Abnormal Video Signal: Unstable video signal or video loss detected. TruVision DVR 11 User Manual...

  • Page 37: Detecting Video Loss

    8 time periods per day. 7. Click the Apply button to save settings. 8. Click Copy to copy these settings to other cameras. 9. Click Back to return to live view. TruVision DVR 11 User Manual...

  • Page 38: Detecting Video Tampering

    DVR to notify you of the alarm. Click Apply to save settings and then to return to the previous window. 8. Click Back to return to live view. TruVision DVR 11 User Manual...

  • Page 39: Network Settings

    Option Description NIC type Network interface card (NIC) is a device used to connect the DVR to a network. Select the NIC type used from the drop-down list. Default value is 10/100M self-adaptive. TruVision DVR 11 User Manual...

  • Page 40: Configuring Pppoe

    2. Click PPPoE and check the enable PPPoE box. 3. Enter your user name and password and confirm the password. 4. Click Apply to save the settings. TruVision DVR 11 User Manual...

  • Page 41: Configuring Ddns

    DynDNS: Select DynDNS and enter the server address for DynDNS (members.dyndns.org). In the DVR domain name field, enter the domain name obtained from the DynDNS web site. Then enter your user name and password registered in the DynDNS network. For example: TruVision DVR 11 User Manual...

  • Page 42: Configuring An Ntp Server

    NTP port: Port of the NTP server. 5. Click Apply to save the settings. Configuring e-mail Your DVR can send e-mail notifications of alarms or notifications through the network. Note: Ensure that the DNS address has been set up correctly beforehand. TruVision DVR 11 User Manual...

  • Page 43: Configuring Snmp

    Before configuring this function, you must first install the SNMP software To configure SNMP protocol settings: 1. Click the Network settings icon in the menu toolbar. 2. Click SNMP and enter the required settings. TruVision DVR 11 User Manual...

  • Page 44: Configuring A Remote Alarm Host

    Network Settings window. The default server port is 8000 while that of the default HTTP port is 80. Note: The server port has a port range of 2000 to 65535 and is used for remote client software access. The HTTP port is used for remote internet browser access. TruVision DVR 11 User Manual...

  • Page 45: Configuring The Rtsp Service Port

    You can also check the network connection status by testing its delay and packet loss. To check network traffic: 1. Click the System Settings icon in the menu toolbar and then click Net detect to display the Traffic window. The information displayed is refreshed once a second. TruVision DVR 11 User Manual...

  • Page 46: Exporting Network Packet Data

    3. Under the section “Network packet export”, click Refresh to get a list of the local backup devices available. Select one from the list. 4. Click Export. Up to 1M of data can be exported at a time. TruVision DVR 11 User Manual...

  • Page 47: Hdd Management

    You can allocate on a HDD the maximum permitted storage and snapshot picture capacities from each camera. 1. Click the System Settings icon in the menu toolbar and then click Hard Disk. 2. Click the Storage mode tab. 3. Under the Mode option, select Quota. TruVision DVR 11 User Manual...

  • Page 48: Setting The Hdd Property

    You can check the status of any of the installed HDDs on the DVR at anytime. To check the status of a HDD: 1. Click the System Settings icon in the menu toolbar and then click Hard Disk. TruVision DVR 11 User Manual...

  • Page 49: Configuring Hdd Alarms

    Hard Disk. 2. Select the S.M.A.R.T. tab to display its window. 3. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision DVR 11 User Manual...
  • Page 50 6BChapter 7: HDD management 4. If you want to continue to use a HDD when the S.M.A.R.T. test has failed, check the box Use when the disk has failed to self-evaluate. Click Apply to save the settings. TruVision DVR 11 User Manual...

  • Page 51: Operating Instructions

    DVR. The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 8 on page 46 for more information. TruVision DVR 11 User Manual...
  • Page 52 Internal: Green indicates the Watchdog is working correctly. Red indicates that the Watchdog is reporting a fault. Alarm: Green indicates no external alarm. Red indicates an external alarm status or motion. Alarm button Use to manually acknowledge an alarm. TruVision DVR 11 User Manual...

  • Page 53: Using The Mouse

    Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection. You can purchase a spare mouse by ordering part number TVR-MOUSE-1 TruVision™ DVR Model 11/40/41/60 Mouse. TruVision DVR 11 User Manual...

  • Page 54: Using The Ir Remote Control

    The device ID address only applies when using a remote control and not when using a keypad. You can purchase a remote control by ordering part number TVR-REMOTE-1 TruVision™ DVR Model 11/40/41/60 IR Remote Control. TruVision DVR 11 User Manual...
  • Page 55 Confirm selection. 11. Zoom + and - Use to control zoom of camera lens. 12. Preset Enter preprogrammed three-digit code to call up a preset. 13. Tour Enter preprogrammed three-digit code to call up shadow tour. TruVision DVR 11 User Manual...
  • Page 56 If the IR remote control is not functioning properly, perform the following tests: • Check the battery polarity. • Check the remaining charge in the batteries. • Check that the IR remote control sensor is not masked. If the problem still exists, please contact your administrator. TruVision DVR 11 User Manual...

  • Page 57: Menu Overview

    See “Camera settings” on page 95“. Video schedule Configures recording settings including recording schedules, record quality, auto delete mode, and recording mode. See Chapter 4 “Recording” on page 17. TruVision DVR 11 User Manual...
  • Page 58 Using the soft keyboard A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character. Figure 11: The soft keyboard TruVision DVR 11 User Manual...
  • Page 59 Alphanumeric characters Backspace Symbols Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Back in a main menu. TruVision DVR 11 User Manual...
  • Page 60 7BChapter 8: Operating instructions TruVision DVR 11 User Manual...

  • Page 61: Live View

    The DVR can display more than one icon at the same time. See “General settings” on page 64 to display or hide these icons. The system status is displayed on the front panel by the status LEDs. TruVision DVR 11 User Manual...

  • Page 62: Video Output

    This option is not available from monitor B. Single camera Switch to a full-screen view for the selected camera from the dropdown list. Multi camera Switch between the different multiview options from the dropdown list. TruVision DVR 11 User Manual...

  • Page 63: Single And Multiview Display Formats

    Press the numeric button on the front panel to switch to the corresponding camera display. For example, press button 10 to view camera 10. Right-click the mouse and select Single Camera from the menu. Select the camera required from the list. TruVision DVR 11 User Manual...

  • Page 64: Sequencing Cameras

    See “Changing the camera sequence” on page 62 for more information. Note: Dwell time must not be set to zero for sequencing to function. TruVision DVR 11 User Manual...

  • Page 65: Accessing Frequently Used Commands

    See “Slideshow of snapshots” on page 84 for more information. PTZ control: Enter PTZ control mode. See “Configuring PTZ settings” on page 69 for more information. Digital zoom: Enter digital zoom. See “Digital zoom” on page 60 for further information. TruVision DVR 11 User Manual...
  • Page 66 Figure 15: Digital zoom window To quickly zoom in/out on a camera image: 1. Select the camera you wish to use. 2. Left-click the mouse and select the digital-zoom icon. The digital view window appears. TruVision DVR 11 User Manual...

  • Page 67: Configuring Live View

    4-channel DVRs and 4x4 layout for the 8/16-channel DVRs). Dwell time Set the length of time for which a camera image is displayed on the selected monitor before moving to the next camera during sequencing. Default is off (“No switch”). TruVision DVR 11 User Manual...
  • Page 68 See Figure 17 below. Each video tile displays both the order of the camera in the sequence and the camera number. Figure 17: Camera layout and sequence window (4-channel DVR shown) Multiview layout selection bar Camera order in the sequence Camera number selection TruVision DVR 11 User Manual...

  • Page 69: Configuring Time And Date

    The start and end time of daylight savings time (DST) in the year can also be set. DST is deactivated by default. See Figure 18 below for the Time settings screen. Figure 18: Time and date settings window TruVision DVR 11 User Manual...

  • Page 70: General Settings

    Use the Display mode settings menu to configure general DVR options on how information is displayed and accessed such as: • Change GUI language • Change the DVR name and address • Define the monitor resolution • Enable/disable the login password requirement • Enable/disable the Wizard TruVision DVR 11 User Manual...
  • Page 71 Check the box to enable/disable, and click Apply. Scaling output video Enable/disable the monitor display of the main and auxiliary monitor size to accommodate for differently sized monitors. Check the box to enable/disable, and click Apply. TruVision DVR 11 User Manual...
  • Page 72 Select a time from the drop-down list, and click Apply. Mouse pointer speed Modify the speed of the mouse pointer. Adjust the scroll bar point to the desired level, and click Apply. TruVision DVR 11 User Manual...

  • Page 73: V-Stream Encoding

    3. Check Enable V-stream Encoding. 4. Select the desired settings for frame rate, and maximum bit rate (Kbps). Note: The maximum bit rate option is set to “General” only. 5. Click Apply to save the settings. TruVision DVR 11 User Manual...
  • Page 74 8BChapter 9: Live view TruVision DVR 11 User Manual...

  • Page 75: Controlling A Ptz Camera

    3. Select the baud rate, data bit, stop bit, parity, flow control, PTZ protocol and address for the camera. See Appendix F, “Default menu settings”, on page 133 for the default values. TruVision DVR 11 User Manual...

  • Page 76: Calling Up Presets, Tours And Shadow Tours

    PTZ dome camera. Zoom, focus and iris Adjusts zoom, focus and iris. PTZ movement Adjusts the speed of PTZ movement. Toolbar Turns on/off camera light. Turns on/off camera wiper. TruVision DVR 11 User Manual...

  • Page 77: Setting And Calling Up Presets

    Figure 22: PTZ configuration window Table 16: Description of the PTZ configuration window Item Name Description Save preset Saves preset. Call preset Calls up pre-existing preset. Shadow tour toolbar Starts recording the shadow tour. TruVision DVR 11 User Manual...
  • Page 78 The PTZ control panel appears. 2. Scroll the toolbar to Preset and double-click the desired preset from the list. The camera immediately jumps to the preset position. TruVision DVR 11 User Manual...

  • Page 79: Setting And Calling Up Preset Tours

    Keypoint window appears. Select the preset number, dwell time and speed of the step. Click to save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. TruVision DVR 11 User Manual...
  • Page 80 More Settings. 2. Select the desired preset tour from the list and click to start the tour. Click to stop the preset tour. 3. Click Back to return to live view. TruVision DVR 11 User Manual...

  • Page 81: Setting And Calling Up A Shadow Tour

    More Settings. 2. Select the shadow tour from the list and click to start the tour. Click to stop the shadow tour. 3. Click Back to return to live view. TruVision DVR 11 User Manual...
  • Page 82 9BChapter 10: Controlling a PTZ camera TruVision DVR 11 User Manual...

  • Page 83: Playing Back A Recording

    You must be in live view to play back video. Overview of the playback window It is easy to manage playback from the playback window. The playback video has a time/date stamp on it for evidentiary purposes. TruVision DVR 11 User Manual...
  • Page 84 Start/stop a video clip during playback. Sections of a recording can be saved to an external storage device. Archive files Playback control toolbar: Reverse play the recording. Click again to pause. Stop playback. Timeline jumps back to 00:00 time (midnight). Play recording. Click again to pause. TruVision DVR 11 User Manual...

  • Page 85: Instant Playback

    1. In live view left-click the mouse on the desired camera image. The quick access toolbar appears. Click Instant Playback 2. Select the desired camera from the drop-down list and click OK. Playback starts immediately. The Instant Playback scroll bar appears under the selected camera. TruVision DVR 11 User Manual...

  • Page 86: All-Day Playback

    Up to 16 cameras can be selected depending on the DVR model. Playback starts immediately. Note: A message appears if there are no recordings found during this period. 3. Use the playback control toolbar to manually control playback. TruVision DVR 11 User Manual...

  • Page 87: Searching Recorded Video

    The files are listed by camera, and then for each camera by date and time. The oldest file is listed first. See Figure 25 on page 82 for an example of the results from a search. Only one file can be played back at a time. TruVision DVR 11 User Manual...

  • Page 88: Playing Back Recordings By Time And Video Type

    6. Use the playback control toolbar to manually control playback. 7. To play back another camera, move the cursor to the right edge of the window to display the list of cameras and select the desired camera. TruVision DVR 11 User Manual...

  • Page 89: Playing Back Recordings By Event

    9. To do another search: Click the Event Search icon in bottom right of the playback control toolbar or right-click the mouse and select Event Search from the list. The search window reappears. Reselect the search criteria. TruVision DVR 11 User Manual...

  • Page 90: Slideshow Of Snapshots

    Minor record types. The major record types can be searched by sub categories (minor record type). The selection of minor record types available depends on the major type selected. See Table 17 for the list. TruVision DVR 11 User Manual...
  • Page 91 - Play: Click to start playback of the selected recording. - Export: Click to archive the selected file to a USB device. The export window appears. TruVision DVR 11 User Manual...

  • Page 92: Motion Search

    Motion appears as bleu lines below the green playback progress bar (see below). If motion had been recorded as an event, it appears as yellow on the progress bar. Click the zoom-in button to see the progress bar in closer detail. TruVision DVR 11 User Manual...

  • Page 93: Playing Back Frame-By-Frame

    The size of the red square cannot be changed using the front panel. 4. Right-click the mouse to quit digital zoom and to return to full-screen playback mode. The playback control toolbar reappears. TruVision DVR 11 User Manual...
  • Page 94 10BChapter 11: Playing back a recording TruVision DVR 11 User Manual...

  • Page 95: Archiving Recorded Files

    USB device takes precedence over the others. 2. Press Archive on the front panel or remote control to open the quick archive window. 3. Click Start. The unit starts to download all the files listed. TruVision DVR 11 User Manual...
  • Page 96 Free space Free space available on the backup device is displayed. Seal disc Select to prevent other files being recorded onto the disc. Include Player Select to automatically include the Player tool when archiving files. TruVision DVR 11 User Manual...

  • Page 97: Creating And Archiving Video Clips

    Up to 30 video clips can be made from a recording. Note: This feature is only available using the mouse. To export video clips during playback: 1. Connect the backup device to the DVR. TruVision DVR 11 User Manual...

  • Page 98: Archiving Snapshots

    3. Select the snapshots to backup. 4. Click Archive. Select the archiving device, if different from that listed. 5. Click Archive. Export starts immediately. 6. When completed, click OK. Click Cancel to return to the previous window. TruVision DVR 11 User Manual...

  • Page 99: Managing Backup Devices

    Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC. It is downloaded automatically from the TVR 11 when archiving files onto a backup device. TruVision DVR 11 User Manual...
  • Page 100 11BChapter 12: Archiving recorded files TruVision DVR 11 User Manual...

  • Page 101: Dvr Management

     ProBridge: POS and ATM text insertion supported via the ProBridge accessory connected to the RS-232 port. See “Capturing text insertions” on page 116 for more information.  ATS/Challenger: NTP time sync supported to foreign device over the RS-232 port.  Technical support: Console mode. TruVision DVR 11 User Manual...

  • Page 102: Updating System Firmware

    To restore the default factory settings of the DVR: 1. Click the System Settings icon in the menu toolbar and select Configuration. 2. Click the Default tab. Click to confirm you want to restore default settings. TruVision DVR 11 User Manual...

  • Page 103: Viewing System Information

    2. To view device information, click the Device Info tab. 3. To view camera information, click the camera tab. 4. To view record information, click the Record tab. 5. To view alarm information, click the Alarm tab. TruVision DVR 11 User Manual...

  • Page 104: Searching System Logs For Events

    To search and export log files: 1. Click the System Settings icon in the menu toolbar and select search. 2. Enter the search parameters and click Search to begin the search. The logs matching the search criteria are displayed. TruVision DVR 11 User Manual...
  • Page 105 5. If available, you can also view the associated video to the selected log entry by clicking its play button 5. To export a log entry, select a log and click Export. 4. Click Back to return to live view. TruVision DVR 11 User Manual...
  • Page 106 12BChapter 13: DVR management TruVision DVR 11 User Manual...

  • Page 107: Camera Settings

    4. Select a date format and a time format. 5. Select how you want the camera information displayed. Select one of the options from the drop-down list. Default is non- transparent/non-flashing. TruVision DVR 11 User Manual...

  • Page 108: Setting Up Privacy Masking

    You can set up to four areas for privacy masking. Masked areas are dimmed and outlined in four different colors. Click Apply to save settings. To delete a mask, check the desired mask and click Clear for that color mask. TruVision DVR 11 User Manual...

  • Page 109: Adjusting Video Image Settings

    3. Select the desired mode value. Changes are seen immediately on screen. If “Customize” is selected, adjust the brightness, saturation, contrast, and hue values by dragging each scroll bar. 4. Click Apply to save the settings and then click Back to return to live view. TruVision DVR 11 User Manual...
  • Page 110 13BChapter 14: Camera settings TruVision DVR 11 User Manual...

  • Page 111: User Management

    The default passwords should be changed for security reasons. Adding a new user Only a system administrator can create a user. You can add up to 16 new users. The access privileges of Operator and Guest users are predefined and cannot be modified TruVision DVR 11 User Manual...

  • Page 112: Customizing A User's Access Privileges

    You can also import/export the configuration from the DVR. • Local Advanced Operation: Access HDD management (including the initialization and modification of disk properties). Update system firmware as well as stop the I/O alarm output. • Local Shutdown/Reboot: Shutdown or reboot the DVR. TruVision DVR 11 User Manual...
  • Page 113 The Permissions pop-up window appears. 3. Click Apply to save the settings. 4. Click the button to return to the previous window. 8. Click Back to return to live view. TruVision DVR 11 User Manual...

  • Page 114: Deleting A User

    The administrator’s password can be changed in the User Management menu. Click the Change Password tab and enter the new information. The administrator’s MAC address can be changed here too. Once completed, click Apply to save the settings. TruVision DVR 11 User Manual...

  • Page 115: Using The Web Browser

    5. Clear the “Require server verification (https:) for all sites in this zone” box. 6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. TruVision DVR 11 User Manual...

  • Page 116: Accessing The Web Browser

    The TVR 11 web browser lets you view, record, and play back videos as well as manage all aspects of the DVR from any PC with Internet access. The browser’s easy-to-use controls give you quick access to all TVR 11 functions. See Figure 30 below. TruVision DVR 11 User Manual...
  • Page 117 Video function toolbar Lets you do the following in live view: Switch between mainstream and substream. Start/stop all streaming from selected cameras. Start recording from selected cameras. Digital zoom. Turn POS/ATM text insertion on/off. Take a video snapshot. TruVision DVR 11 User Manual...

  • Page 118: Using The Web Browser To Configure The Device

    System settings including, user management, date and time, audio, RS-485, RS-232, language, alarm notification, and hard drive setup See Figure 31 below. Please refer to the specific chapters on this manual for detailed information on configuring the different functions. TruVision DVR 11 User Manual...

  • Page 119: Searching And Playing Back Recorded Video

    Figure 32: Browser playback page Item Description Selected camera. Calendar: Selected day is highlighted. Search: Click to start searching recorded files for the selected camera. Display format: Click to change the display format: single view or multiview display. TruVision DVR 11 User Manual...
  • Page 120 Click and drag the marker across the timeline on where you want video playback to begin, and then click Play on the playback control toolbar. You can capture a snapshot of a video image, save the video playback, or download the recorded video. TruVision DVR 11 User Manual...

  • Page 121: Searching For Event Logs

    1. Directional pad/auto-scan buttons: Controls the movement and direction of the PTZ camera. Center button is used to start auto-pan by the PTZ dome camera. 2. Adjusts the zoom, focus, and iris functions. 3. Adjusts the speed of PTZ dome camera. 4. Starts the selected preset. TruVision DVR 11 User Manual...

  • Page 122: Capturing Text Insertions

    See Figure 34 below for an example of a video image in live view with text insertion. Figure 34: Example of a video image with text insertion To set up text insertion: 1. Click the Configuration tab in the browser toolbar and then select 232 Serial Port. TruVision DVR 11 User Manual...
  • Page 123 5. Select the access device from the drop-down list. 6. Select the access mode. Only “ProBridge” is listed. 7. Under “Start String”, enter the desired transaction text such as an ATM transaction number. 8. Click Apply to save the settings. TruVision DVR 11 User Manual...
  • Page 124 15BChapter 16: Using the web browser TruVision DVR 11 User Manual...
  • Page 125 32 to 4096 Kbps, or user defined (max. 3072 Kbps) Audio output 1-ch, RCA Audio bit rate 64 Kbps Dual-stream Support | (Sub-stream at CIF: 6 fps, QCIF: 25 fps (PAL) / 30 fps (NTSC)) Stream type Video, Video & Audio TruVision DVR 11 User Manual...
  • Page 126 Relative humidity 10 to 90% Chassis 1.5U chassis Dimensions (W x H x D) 362 × 330 × 78 mm (14.25 × 13.0 × 3.07 in.) ≤ 3 kg (6.6 lb.) (without HDD or DVD-R/W) Weight TruVision DVR 11 User Manual...
  • Page 127 Appendix B PTZ protocols Interlogix-485 PHILIPS Interlogix-422 PHILIPS-3 Kalatel DSCP Samsung HIKVISION Siemens Honeywell SONY-EVI-D30/31 INFINOVA SONY-EVI-D70 KTD-348 SONY-EVI-D100/P LG MULTIX TECHWIN LILIN VICON PANASONIC_CS850 YOULI PELCO-D PELCO-P TruVision DVR 11 User Manual...
  • Page 128 17BAppendix B: PTZ protocols TruVision DVR 11 User Manual...
  • Page 129 Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the RS-485 port of the TVR 11. Table 20: Keypad and DVR connections KTD-405 I/O box TVR 11 connection RS-485 A RS-485 B TruVision DVR 11 User Manual...
  • Page 130 Setting up the keypad to work with the TVR 11 The keypad must be in zone mode to connect correctly with the TVR 11. Further information on connecting and programming the KTD-405 keypad can be found in the user manual. TruVision DVR 11 User Manual...
  • Page 131 Unavailable TVR 11 functions The following TVR 11 functions are unavailable when using the keypad to control the TVR 11:  Export video  Eject CD/DVD  Preset and shadow tour  Select motion detection or tampering zones TruVision DVR 11 User Manual...
  • Page 132 Login window. 2. Press and hold and then press the arrow buttons ( down, left, right) to move the cursor to the Password edit box. Once in the password box, release esc. TruVision DVR 11 User Manual...
  • Page 133 Apply. Press to select it. Then navigate to Back to return to live view. Instead of the arrow buttons, you can also use the joystick on the keyboard. TruVision DVR 11 User Manual...
  • Page 134 (=previous camera). Switch between monitor A Press the button and and monitor B button to switch to monitor A. Press the button and button to switch to monitor B. Manually acknowledge an Press Alarm. alarm TruVision DVR 11 User Manual...
  • Page 135 130 for the list of default PTZ addresses associated with a zone ID. This value is automatically populated in the system. You can modify the PTZ address in the PTZ menu to meet customer requirements (see “Configuring PTZ settings” on page 69). TruVision DVR 11 User Manual...
  • Page 136 125 157 189 221 253 285 317 349 381 413 445 477 509 126 158 190 222 254 286 318 350 382 414 446 478 510 127 159 191 223 255 287 319 351 383 415 447 479 511 TruVision DVR 11 User Manual...
  • Page 137 Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Initializing the recording settings” on page 17 for more information). Maximum pre-recording time Constant bit rate (seconds) 1024 1280 1536 TruVision DVR 11 User Manual...
  • Page 138 19BAppendix D: Maximum pre-recording times Maximum pre-recording time Constant bit rate (seconds) 1792 2048 3072 4096 TruVision DVR 11 User Manual...
  • Page 139 Zoom Zoom Focus Focus down left right down down Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON TruVision DVR 11 User Manual...
  • Page 140 Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 # : Aux. 1 TruVision DVR 11 User Manual...
  • Page 141 Menu timeout: 5 min Mouse pointer speed: Lower Layout General Video output interface: VGA Live view mode: 3*3 (for 4-ch models) or 4*4 (8/16 ch models) Dwell time: No switch Enable audio output: No Event output: HDMI TruVision DVR 11 User Manual...
  • Page 142 Camera: Analog 1 Camera name: Camera 01 Display name: Yes Display date: Yes Display week: Yes Date format: MM-DD-YYYY Time format: 12-hour Display mode: Not transparent & not flashing Image Image setting Camera: Analog 1 Mode: Standard TruVision DVR 11 User Manual...
  • Page 143 Rule: Alarm schedule all day for whole week; Rule: (Null) Video Schedule Schedule Record Camera: All Enable Schedule: Enabled Schedule: All day for whole week TL-Hi Encoding Record Camera: All Encoding parameters: Main stream (TL-Hi) Stream type Video & Audio TruVision DVR 11 User Manual...
  • Page 144 IPv4 address: 192.168.1.82 IPv4 subnet mask: 255.255.255.0 IPv4 default gateway: 192.168.1.1 IPv6 address1: fe80::240:3dff:fe7e:926f/64 IPv6 address2: (Null) IPv6 address gateday: (Null) Mac address: (It depends) MTU: 1500 Preferred DNS server: (Null) Alternate DNS server: (Null) TruVision DVR 11 User Manual...
  • Page 145 NTP server: time.nist.gov NTP Port:123 Email Email (Null) SNMP SNMP (Null) More settings More settings Alarm host IP: (Null) Alarm host port: 0 Server port: 8000 HTTP port: 80 Multicast IP: (Null) RTSP server port: 554 TruVision DVR 11 User Manual...
  • Page 146 Network disconnected: (Null) IP conflicted: (Null) Illegal login: (Null) Abnormal video signal: (Null) Input/output video standard mismatch: Audio warning Abnormal record/capture: Audio warning PTZ setting General General Camera: All Baud rate: 9600 Date bit: 8 TruVision DVR 11 User Manual...
  • Page 147 Stop bit: 1 Parity: None Flow ctrl: None Usage: ProBridge (NULL) Text iInsertion Text intertion Enable text intertion: Disable (Null) Upgrade (Null) Configuation (Null) Log search Log search Current whole day, all day, all type TruVision DVR 11 User Manual...
  • Page 148 21BAppendix F: Default menu settings TruVision DVR 11 User Manual...
  • Page 149 Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer. TruVision DVR 11 User Manual...
  • Page 150 Glossary TruVision DVR 11 User Manual...
  • Page 151 Daily schedules HTTP port settings, 39 recording, 20 Date configuring display, 63 DDNS settings, 35 Instant playback, 79 Default menu settings, 135 IP devices supported, 120 Default settings restore, 96 Digital zoom Keypad description, 60 TruVision DVR 11 User Manual...
  • Page 152 PTZ dome cameras Network settings assigning protocols, 69 general set up, 33 configuring, 69 Network status, 39 connecting dome cameras to the DVR, 7 Network traffic connecting to RS-485 port, 6 checking, 39 controlling remotely, 115 TruVision DVR 11 User Manual...
  • Page 153 Soft keyboard, 52 Status icons searching for event logs, 115 enable/disable display, 64 text insertion, 116 System information video snapshot, 113 view, 97 Wizard System logs enable/disable, 64 major and minor record types, 84 playback, 84 TruVision DVR 11 User Manual...

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