D-Link DWA-160 Quick Installation Manual page 3

Quick Install Guide Troubleshooting
1. If I've lost my CD what can I do?
The CD contains software drivers and manual which can be obtained from D-Link (see Technical
Support below). Windows 000, XP or Vista in most cases will automatically install the correct
drivers.
2. If I've forgotten my wireless encryption key?
The wireless encryption key is configured at the Wireless Access Point, Router or DSL Modem
Router. If you are unable to obtain your encryption key, the only solution would be to re-
configure your Access Point/Router to use a new encryption key. Please contact your Wireless
Access Point/Router/DSL Modem Router manufacturer.
3. Why can't I get a wireless connection?
Check that your DWA-60 is plugged in properly to the USB port or try to plug the DWA-60 into
another USB port if available.
Check that the Green Link LED has come on. If no the driver or the USB port need to be look
at.
Ensure that the wireless settings on the DWA-60 match the settings on your Access Point/
Router. Please check and confirm your settings for.
Wireless Network Name (SSID)
Wireless Encryption Key
Wireless Security Method (E.g. WEP, WPA)
To check whether a Wireless connection has been made, in the Windows System Tray (bottom
right). The D-Link "
been made .
Check that your Internet is working fine on existing computers.
Ensure that you have followed and completed the software installation process, otherwise,
please re-install the software. The LED on the DWA-60 should come on after software
installation.
4. Which Operating Systems does the DWA-160 support?
The DWA-60 support all popular Operating Systems including Microsoft Windows XP/000/
Vista.
Note: If you are unable to connect, see the Troubleshooting chapter of the product manual in
the D-Link DWA-60 Wireless N Dualband USB Mini Adapter CD
BT 3ppm peak, 1.5ppm off peak, 0.5ppm weekends. (UK Pence per mintue). Other carriers could be
€0.05ppm peak, €0.045ppm off peak Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm
" should be Green for connected. Red means no valid connections have
Technical Support
D-Link UK & Ireland Technical Support over the Telephone:
08456 12 0003 (United Kingdom)
lower. Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm
+1890 886 899 (Ireland)
D-Link UK & Ireland Technical Support over the Internet:
http://www.dlink.co.uk
ftp://ftp.dlink.co.uk