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NU Republic creed ultra User Manual page 11

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TroubleShooting Hryfine App
Hryfine app Cannot Find the Device
Make sure your Bluetooth is activated (Smartphone
and Nu Republic Smartwatch if there is an option)
Check if the Nu Republic Smartwatch or Smartband
is powered on.
Manually select the Nu Republic Smartwatch or
Smartband in the Bluetooth settings of the smart
phone
The Nu Republic Smartwatch Keeps on
Disconnecting on the App?
Install the correct/updated version of the app
See the recommended/supported version of the
smartphone and the Nu Republic Smartwatch
Restart your phone and your Nu Republic
Smartwatch
Hryfine app becomes unstable after the recent
update
This usually happens when the support app is
upgraded to the latest version, and the old device
did not receive any updates on its firmware to be
compatible with the latest app update.
If this happens to your device, uninstall the app
and download the lower version of the Hryfine app.
My Nu Republic Smartwatch is not receiving any
notifications, like calls and messages
Please check the permission on the support app,
go to "Message Push" and switch the call and SMS
permissions.
Check the Hryfine permissions on the app permission
settings of the smartphone, and allow Hryfine app to
run in the background and receive notifications.
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