Table of Contents
Advertisement
Appendix 1：Troubleshooting
If you find exceptions when operating the mobile phone, restore the factory settings and then refer to
the following table to solve the problem. If the problem persists, contact the distributor or service provider.
Fault
The SIM card
is damaged.
The SIM card
SIM
card
position.
error
The metal
face of the
SIM card is
polluted.
Signals are
obstructed.
For instance,
radio waves
cannot be
effectively
transmitted
nearby a high
Poor received
building or in
signal quality
a basement.
congestion
occur when
you use the
mobile phone
in high-traffic
The mobile
The battery
phone cannot
energy is
be powered on
exhausted.
Cause
is not in
Move to a place where signals can be effectively transmitted
Line
Avoid using the mobile phone in high-traffic hours
hours
5 Appendix
Solution
Contact your network service provider
Check the SIM card
Clean the SIM card with a clean cloth
Charge the battery
18 / 21
Advertisement
Table of Contents
