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Summary of Contents for Mobeye CM4500
- Page 1 USER MANUAL Mobeye Panic Button ® CM4500 SW version 1.n...
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Page 3: Table Of Contents
CONTENTS 1. General description 2. Standard behaviour Mobeye Panic Button with Mobeye SIM and Internet Portal Mobeye Panic Button with own SIM card 3. Getting started Open the casing and insert the SIM card Insert the batteries Connect an external power supply (optionally) - Page 4 • Do not let it fall from height. • Do not use in an environment where any inflammable gases, vapors or dust are present or could be present. • Repair of the device may only be carried out by people, trained for Mobeye ® repair.
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Page 5: General Description
In order to activate the device, a few steps are to be followed. First of all, you need to insert a SIM card. With the Mobeye SIM card, the Panic Button uses the 4G LTE-M network. This network has a strong network coverage, deep penetrability in buildings and also works in remote areas. -
Page 6: Standard Behaviour
The Mobeye Panic Button with Mobeye SIM card and registered on the Mobeye Internet Portal, has the following behaviour as factory settings: - In case the button is pressed for at least a second, the Mobeye Panic Button sends an alarm message to the Mobeye Internet Portal. The Portal forwards the alarm as push notification, call (spoken message), text message and/or e-mail to the ‘alarm contacts’. -
Page 7: Mobeye Panic Button With Own Sim Card
The Mobeye Panic Button, equipped with your own SIM card, has the following standard behavior as factory settings: - When the button is pressed for at least a second, the Mobeye Panic Button sends an alarm SMS text message and calls the phone numbers programmed in by the user. -
Page 8: Getting Started
3. GETTING STARTED To get started with the Mobeye Panic Button, at least the following steps need to be taken in the following order: 1. Open the casing and insert the SIM card 2. Insert the batteries 3. Connect an external power supply (optionally) 4. -
Page 9: Insert The Batteries
When using the Mobeye SIM card: The Mobeye SIM card is PIN code secured and will only work in a Mobeye device. Please do not place it in another device. When using your own SIM card: An own SIM card has a “micro” format, is suitable for the 2G network and can make calls and send text messages. -
Page 10: Connect External Buttons To The Inputs (Optionally)
- A second external sensor can be connected to input 2. 3.5 NETWORK CONNECTION AND PROGRAM MODE After placing the batteries (and external power) the Mobeye Panic Button will search for the network. The outside LED flashes green and red. This process normally takes 10-30 seconds, in a new device this can take some minutes. -
Page 11: Programming When Using The Mobeye Sim And Portal
Follow the instructions on the screen. You will receive an e-mail to confirm the new account. After confirmation login on the portal. If you do not receive this e-mail, please check your spam box or ask Mobeye (info@mobeye.com). 4.2 REGISTER THE MOBEYE SIM CARD... -
Page 12: Configuration And Synchronisation
4.3 CONFIGURATION AND SYNCHRONISATION The device settings can be programmed in the Mobeye Internet Portal. In this way you prepare the settings, to be picked up by the device. Since the Mobeye device is leading in the communication between the portal and the device, the data synchronisation is done after: 1) any message to the portal (regular test message, alarm, low batteries). - Page 13 Device Settings The device settings can be changed via the Mobeye Internet Portal. To do this, click on the "edit" icon and type in the security code (factory setting is "1111"). See chapter 5 for the description per setting. After saving the new settings, they must be retrieved by the device (synchronized).
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Page 14: How To Activate The Panic Button
The security code is back to factory settings as well. The SIM card is now disconnected and is visible on the "Add device" screen. The SIM card can be used again in another (or the same) Mobeye device in combination with the portal. -
Page 15: Possible Settings
When using Mobeye Internet Portal: an unlimited number of contacts can receive the alarm messages. These are set in the portal. When using your own SIM card: the Mobeye Panic Button can inform 5 telephone numbers in the event of an alarm. It is mandatory to set at least one number (TEL1). -
Page 16: Input Type
0 hours. 5.7 POWER FAILURE MESSAGE If the Mobeye Panic Button is supplied with external power and the power fails, it can send alarm messages. If the setting is "OFF", no message is sent. -
Page 17: Power Failure Delay Time
This setting is only relevant once using your own SIM card. In the event of an alarm, the Mobeye Panic Button will first send an SMS notification and then call the contacts. The priority can be changed to CALL first. By default, the... -
Page 18: Programming When Using Own Sim Card
If the Panic Button is connected to an external power supply, it has continuous network connection and is permanently in program mode. A battery-operated Mobeye Panic Button switches to the program mode after re-inserting the batteries or pressing the button at the back for 5 seconds. -
Page 19: Program At Least One Telephone Number
In chapter 7.1 all possible SMS commands are listed. 6.3 PROGRAM AT LEAST ONE TELEPHONE NUMBER The Mobeye Panic Button is able to send messages up to 5 telephone numbers. The first telephone number (TEL1) is mandatory. This number will receive, next to alarm message, also system messages such as battery low and keep-alive message. -
Page 20: List Of Sms Commands For Programming With Own Sim
. . . TEL5: Delete telephone DEL1 number . . . DEL5 Identification text NAME: 20 characters Mobeye Interval ‘test SMS’ TEST: 0 ··· 30 (days) Time test message TESTTIME: hhmm Input type input 1 TYPEIN1: NO, NC Input type input 2... -
Page 21: How To Activate The Panic Button
It is armed automatically. 7.3 SYSTEM RESET To reset the Mobeye Panic Button to its factory settings: 1. Remove the batteries and SIM card (and external power supply). 2. Press the outside button while reinserting the batteries. Keep it pressed for (about) another 5 seconds. -
Page 22: Sms Reports When Using Own Sim Card
Mobeye Panic Button, from any telephone number. Before sending the request, make sure the unit is in the program mode (see 6.1). Upon sending the command, the Mobeye Panic Button returns an SMS text message to the originator of the request. The commands are case insensitive. -
Page 23: Technical Messages
7.5 TECHNICAL MESSAGES In the event of technical issues the telephone number programmed in at position 1 (TEL1) receives an SMS message. Possible technical messages are: Message Reason Low batteries, external power Power is available, batteries need to be replaced. supply OK No external power supply, No external power supply, batteries are able to take... -
Page 24: Status Feedback
8. STATUS FEEDBACK LED pattern Status Required action Blinking green, 1 second Module not configured Configure at least one on / 1 second off telephone number. 1 green flash every 3 Module is switched on, No action required. seconds powered by batteries Green LED stays on Module is switched on, No action required. - Page 25 This product is designed and manufactured in the Netherlands. For more information, visit www.mobeye.com. ® This manual is published by Mobeye All rights, the translation included are reserved. Any reproduction, either photocopy, microfilm or saved in an automated data dictionary, only after written approval of the Publisher.
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