Quintum Call Routing Supplementary Manual page 2

End of Life Announcement
End of Sale and Product Support Timelines
Milestone
End of Life Announcement
End of Sale
End of Production
Last Software Release
End of Hardware Maintenance
End of Software Maintenance
End of Contract Renewal
End of Support
Quintum Technologies, Inc.
71 James Way
Eatontown
New Jersey 07724 U.S.A.
Description
Date when a Technical
Bulletin is issued to notify
Quintum partners and
customers of the EoL Plan for
a specified product
Date when the EoL products
are no longer orderable or
listed in Quintum Price lists.
Service contracts can be
renewed until the end of
contract renewal date.
Products are supported until
the end of support date listed
below.
Date when Quintum ceases
manufacture of the product
and no longer maintains
inventory for new sales.
Stocks will be maintained to
support RMA activities until
the end of hardware
maintenance date.
Date and release number of
the last release of software for
this product.
Only maintenance releases
and patches will be supplied
after this date.
Date when Quintum will no
longer support hardware fixes
or repairs.
Date when Quintum will no
longer maintain, provide bug
fixes, or test the software for
the product.
Date when service contracts
are no longer renewable for
the product.
Date when Quintum Technical
Assistance Center (TAC) will
no longer offer support for the
product.
The product becomes
obsolete.
Date
May 31, 2006
May 31, 2006
Or when current inventory is
exhausted
May 31, 2006
December 20, 2005
Release 2.1.10
May 31, 2008
May 31, 2008
May 31, 2007
May 31, 2008
End of Life Notice
Call Routing Server
2
Page
5/26/2006