Samsung WW1 T4 Series User Manual page 54

Troubleshooting
Code
UC
HC
1C
AC
DDC, ddC
8C
AC6
DC1
DC3
54 English
Untitled-1 54
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
High temperature heating check.
• If the information code remains, contact a customer service centre.
The Water Level sensor is not working properly.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
This message appears when you open the AddWash Door without pressing Start/
Pause. If this happens, do one of the following:
• Press the AddWash Door to close properly. Then, press Start/Pause and try
again.
• To add laundry, open the AddWash Door and input laundry. Close the AddWash
Door properly. Then, press Start/Pause to resume operation.
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically returns to normal
operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
The AddWash Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
Action
2021-03-18 12:16:31