General Faqs - Philips Momentum 558M1RY/93 User Manual

9. Troubleshooting & FAQs

9.2 General FAQs

Q1: When I install my display what
should I do if the screen shows
'Cannot display this video
mode'?
Ans.: Recommended resolution for
this display: 3840 x 2160.
• Unplug all cables, then connect
your PC to the display that you
used previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
display icon. Inside the display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area' , move the
sidebar to 3840 x 2160 pixels.
• Open 'Advanced Properties' and
set the Refresh Rate to 60 Hz, then
click OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC
is set at 3840 x 2160 @ 60 Hz.
• Shut down your computer,
disconnect your old display and
reconnect your Philips LCD display.
• Turn on your display and then turn
on your PC.
Q2: What are the .inf and .icm files
on the CD-ROM? How do I
install the drivers (.inf and
.icm)?
Ans.: These are the driver files
for your monitor. Follow
the instructions in your user
manual to install the drivers.
Your computer may ask you for
monitor drivers (.inf and .icm
files) or a driver disk when you
first install your monitor. Follow
the instructions to insert the (
companion CD-ROM) included
in this package. Monitor drivers
(.inf and .icm files) will be
installed automatically.
Q3: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and display together determine
the available resolutions. You
can select the desired resolution
under Windows
with the "Display properties".
Q4: What if I get lost when I am
making display adjustments via
OSD?
Ans.: Simply press the
select 'Reset' to recall all of the
original factory settings.
Is the LCD screen resistant to
Q5:
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
display, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q6: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Can I change the color setting of
Q7:
my display?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures,
• Press " " to show the OSD (On
Screen display) menu
35
Control Panel
®
button, then