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WARNING This fountain needs to be serviced after every 1500 hours of use to comply with the scheduled maintenance outlined in the Limited Lifetime Warranty of the User Manual. Failure to adhere to the scheduled maintenance plan may void the (2) year motor warranty should it be damaged due to failure of other components that have been worn through use.
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Sephra would continue to bless the people with the unique and valuable crop. So, pleased was Sephra with Montezuma's gift that she came to him in a dream and told him that her spirit would always live in the fountain he had given her. Moments later, Montezuma awoke to the sweet smell of cocoa lingering in the air.
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Adding oil not only dilutes the taste of chocolate, but it also makes it runny and diminishes its aroma. With Sephra Fondue Chocolate, simply melt the chocolate chips in the fountain basin, microwave, or...
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8. Do not operate the fountain if you observe damage to the electrical cord or plug or if the base of the fountain has been dropped or damaged in any manner. The fountain must be returned to Sephra or a designated repair facility for examination and repair.
Frequently Asked Questions ................22 Health and Sanitation Guidelines ............... 23 Limited Lifetime Warranty ................25 Appendices: The Sephra System: Preparing You to Succeed in the Chocolate Fountain Rental Business II Sample Rental Agreement Sephra Chocolate Fountains This manual covers the use of the following commercial chocolate fountain...
Third Tier (Bottom on Montezuma, Aztec, and Cortez models) d.) Fourth Tier (Bottom on Sephra model) e.) Fifth Tier (Bottom on Sephra Convertible model) 3. Cylinder—Rests inside sleeve located in the center of the basin. a.) CF44 Cylinder Extension 4.
FOUNTAIN ASSEMBLY 1. Before using the fountain, wash basin and other removable components with warm, soapy water and dry thoroughly. The basin bowl should be hand washed and not be submerged in liquid or put in a dishwasher. All other removable components are dishwasher-safe.
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c. Place the cylinder extension on the top of the cylinder (widest part goes first) and twist it until it locks in place. d. Place the remaining three tiers on the cylinder starting from largest to smallest. e. Auger: The auger has 3 parts: large section, small section and knob. Reverse thread (right to loosen, left to tighten) the knob on the small section of the auger.
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Roll the seal back up so that it covers both the lower cylinder and the extension cylinder section. This seal is to prevent chocolate from leaking out of the joint between the two cylinder sections. (watch the sephra cascade fountain video on youtube to see how this is to be done correctly.) 6.
CHOCOLATE PREPARATION We strongly encourage you to use Sephra Fondue Chocolate or Chocolate Melts, available in Dark, Milk, and White varieties. Sephra chocolate is specially formulated with the proper viscosity to flow perfectly through the fountain every time. Our unique fondue chocolate is exquisite in taste and aroma and your guests and clients are sure to be delighted.
ADDING MELTED CHOCOLATE: To add a large amount of chocolate, melt it prior to adding it to the basin. You can melt it in its microwavable bags or in a chocolate melter. Chocolate Operating Temperatures Approx. Chocolate Chocolate Heat Setting Temperature (°F) Dark 115-125...
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Sephra Tier Set or go so that it falls back into the Catering Case for transport. cylinder. Move the auger to the sink.
2. Guests should never “double dip,” release the air. placing a food item that has been 10. If you are not using Sephra Fondue bitten back into the fondue flow. Chocolate, you will likely need to Food items should only be dipped thin your chocolate.
• Dishwasher-safe tier set assembly • Power Usage (120 V): 9 amps for Sephra and Montezuma; 6 amps for Aztec, 4 amps for Cortez • Power Usage (240 V): 5 amps for Sephra and Montezuma; 3 amps for Aztec, 2 amps for...
TROUBLESHOOTING 1. Fondue does not curtain properly: a. Fountain is not level: The base of the fountain must be level in order for fondue to curtain properly. If the fondue is flowing heavily on one side, raise that side of the fountain using the adjustable leveling feet until the fondue flows evenly.
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Use a blow dryer or heat gun to warm the outside of the cylinder and melt the chocolate inside the cylinder before restarting the fountain. For further troubleshooting questions or concerns, please contact Sephra’s Customer Service Center at (858) 675-3088 during regular business hours (Monday-Friday,...
Scheduled Operator Maintenance, as defined in the Warranty Agreement, requires that your Sephra Chocolate Fountain be serviced after every 1500 hours of operation. Some parts of the fountain are subject to wear and tear and are not covered by the Warranty, such as the seals, bearings, basin shaft and misc.
A: Yes! Please visit us online at www.sephrausa.com for simple online ordering of chocolate and accessories. 5. Q: Can I use chocolate other than Sephra Fondue Chocolate in the fountain? A: Yes, other chocolate may be used, but it will most likely need to be thinned to the correct consistency to flow through the fountain.
Fountain with your customers for many years. Please call (858) 675-3088 or email info@sephrausa.com should you have any questions or comments. We are here to assist you and to help you get the most enjoyment and success from your Sephra Chocolate Fountain.
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Sephra to make such repairs. Excluded from this warranty are damages or defects which resulted from: Other than normal use, normal wear and tear, abuse,...
® may require you to return the Fountain to a specified authorized service center for inspection and Warranty Service or may authorize you in writing to obtain service from an authorized technician in your area. Sephra ® or its designated service center, in its sole discretion, will determine after inspection, if the...
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You are responsible and shall pay for all shipping costs required to obtain Warranty Service. You are responsible for ensuring that the Fountain is packaged and shipped in such a way that it arrives to Sephra ®...
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This Warranty is void and of no force or effect if the Fountain purchased has been tampered with, repaired, disassembled, changed, altered, or modified by you or any other persons who have not been authorized in writing by Sephra ®...
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® may require you to return the Fountain to a specified authorized service center for inspection and Warranty Service or may authorize you in writing to obtain service from an authorized technician in your area. Sephra ® or its designated service center, in its sole discretion, will determine after inspection, if the defect developed under normal and proper use and the availability of coverage under this warranty.
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You are responsible and shall pay for all shipping costs required to obtain Warranty Service. You are responsible for ensuring that the Fountain is packaged and shipped in such a way that it arrives to Sephra ®...
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THE SYSTEM CHOCOLATE AND SKEWERS Whether this is your first Sephra Chocolate Fountain or your fifth, you will always want to have plenty of chocolate and skewers on hand for your events. Make sure you never have to turn down a last-minute opportunity because you are out of stock. Sephra offers a variety of chocolate flavors and accessories to suit your needs and the needs of your customers.
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To set up your FREE listing click on the “Rentals” link on the home page of the Sephra website, click on the “Submit Listing” drop down option and choose your desired listing.
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Photos of the Fountain Toppers being used at events can be viewed on the Sephra website. These are available for purchase from Sephra.
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Decide ahead of time which fountain presentations you will offer. Presentation prices may vary, depending upon your cost. As you attend events, you will learn what your presentations require with regard to setup, cleanup, and maintenance and also what your customers prefer. Remember, presentation items will have chocolate dripped on them, so opt for washable items that are moderately priced.
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EVENT PREPARATION CHECKLIST Here is a list of items you will want to take to each event. Check your items carefully, as in the hustle of preparing for an event, crucial supplies can be left behind. Also, remember to check that your vehicle will adequately accommodate the fountain, chocolate, and all presentation items.
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Popcorn Clusters Rice Crispy Treats Cream Puffs As always, we are here to help. Should you have any questions or concerns regarding your Sephra Chocolate Fountain, please feel free to call us at (858) 675-3088. BEST OF LUCK AND ENJOY!
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APPENDIX II SAMPLE RENTAL AGREEMENT CHOCOLATE AMBIANCE CHOCOLATE FOUNTAIN RENTAL AGREEMENT [sample] We look forward to contributing to the fun and excitement of your upcoming event with our Chocolate Fountain! The following terms and conditions pertain to your rental of the Chocolate Fountain: SERVICE PACKAGE: Your Chocolate Fountain rental includes the following services: 1.
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4. Twenty (20) pounds of Sephra Fondue Chocolate. This should serve approximately 150-200 guests. If additional chocolate is required, it will be billed at a rate of fifty dollars ($50) per each additional ten (10) pounds used. We will dispose of any unused chocolate unless you arrange otherwise.
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forth on Exhibit "A" which is attached hereto and by reference incorporated as part of this Chocolate Fountain Rental Agreement. If we do not receive payment as described above, then this agreement shall be null and void and we shall be entitled to retain the Retainer Fee as liquidated damages, except as specified above.
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You also grant us the right to take photos showing the presentation and use of the Chocolate Fountain and use those photos for the limited purpose of advertising and promoting the Fountain business to our prospective customers. OUR SERVICE ATTENDANT: Our service attendant is our sole responsibility and will have sole responsibility for setting up, operating, and removing the Chocolate Fountain.
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Any disputes and controversies arising out of or connected with this Rental Agreement are to be governed by [your state] law, and the venue of any such action or proceeding relating thereto shall be the County of [your county], State of [your state].
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