EZVIZ L2 - Smart Lock Quick Setup Guide
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Instruction
- The installation of EZVIZ Smart Fingerprint Lock (hereinafter referred as to "lock") impacts its normal operation and service life. It is recommended to let professionals install, and drill hole for lock set in accordance with hole templet in appendix.
- It is recommended to remove the lock if your house is under decoration, and reinstall it after decoration in case of lock damage and service life reduction.
- Please note that disinfectant may cause damage to the lock body.
- Once initialized completed, the lock will clear all user information. After lock installation and configuration, please add fingerprint, password or card as needed.
- When battery voltage is low after using for a while, low voltage alarm alerts. Replace battery timely and pay attention to positive and negative poles.
- If you leave home or do not use lock for a long time, keep mechanical key with you, and do not leave it indoors. You should take battery out to ensure lock service life.
- For users with flat or thin fingerprint, it is recommended to use thumb to register fingerprint for inceasing success rate, and register more than one fingerprint with the same user.
- The lock accommodates up to 50 fingerprints, 50 passwords and 50 cards.
Overview
![EZVIZ - L2 - Overview Overview]()
Installation
Switch Lever Handle Direction (Optional)
Switch Lever Handle Direction
- Take off the rubber and remove the reversing screw with screwdriver.
- Rotate the lever handle 180 degrees upwards.
- Screw the reversing screw into the opposite screw hole.
![EZVIZ - L2 - Installation - Switch Lever Handle Direction Installation - Switch Lever Handle Direction]()
Confirm Clutch Direction
- Front panel: Insert square rod into sleeve and lift lever handle. Rotate sleeve 90 degrees if lever handle idles.
- Rear panel: Turn on the anti-peephole button. Insert square rod into sleeve and lift lever handle. Rotate sleeve 180 degrees if lever handle idles.
![EZVIZ - L2 - Installation - Confirm Clutch Direction Installation - Confirm Clutch Direction]()
Switch Lock Latch Bolt (Optional)
![EZVIZ - L2 - Installation - Switch Lock Latch Bolt Installation - Switch Lock Latch Bolt]()
Installation Steps
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- The standard accessories for this product support installation for 40mm-50mm wooden doors. If the thickness of the door is beyond this range, please contact your local dealer.
- When fixing front and rear panel, do not press internal connection cable.
- When installing front and rear panel, handle with care in case of any panel damage.
- Drill Hole
The product is applicable to wooden door and burglar-proof metal door. Drill hole in accordance with hole templet in packing list. - Install
Please visit the link below to watch the installation video.
https://support.ezvizlife.com/videos/map?id=38&title=How%20to%20Install%20L2 - Fix lock body into door panel with screws.
![EZVIZ - L2 - Installation Steps - Step 1 - Fix the lock body Installation Steps - Step 1 - Fix the lock body]()
- Insert square rod into front panel and install front panel into door as shown below.
![EZVIZ - L2 - Installation Steps - Step 2 - Install front panel Installation Steps - Step 2 - Install front panel]()
- Fix the fixed plate and rubber pad into the door with
locating pin and
tighten sleeve.
![EZVIZ - L2 - Installation Steps - Step 3 Installation Steps - Step 3]()
- With the secure knob keeping upright, fix the rear panel with screws as shown below.
![EZVIZ - L2 - Installation Steps - Step 4 - Fix the rear panel Installation Steps - Step 4 - Fix the rear panel]()
Unit Settings
After installation, remove back cover of battery seat and install 4*AA-sized batteries. Then you can set the lock as needed.
Please visit the link below to watch the setup video.
https://support.ezvizlife.com/videos/map?id=39&title=How%20to%20Setup%20L2
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- Please remove protective film from lock before first use.
- Please note that disinfectant may cause damage to the lock body.
Activate Lock
Touch keypad area to activate the lock.
Press 3571# to enter menu.
- In initial state, enter short code for settings.
- In non-initial state, verify with added fingerprint, password or card first. Then enter short code for settings.
![EZVIZ - L2 - Unit Settings - Menu Index Unit Settings - Menu Index]()
After every successful setting, you will return to the menu. Then you can enter short code again to set or press * to exit.
Add Fingerprint/Password/Card
Add Fingerprint
- After entering the menu, press 11# to add fingerprint.
- Touch fingerprint reader. Then touch again after voice prompt and repeat the operation for 5 times to confirm. The fingerprint number will flash on the keypad when complete.
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- The number of times will be displayed on the keypad each time you touch the fingerprint reader.
- Please keep in mind the fingerprint number, which is required if you want to delete the fingerprint.
- Fingerprint which has been added cannot be added again.
Fingerprint Collection
When collecting fingerprint, please adjust your finger to maximize the fingerprint contact surface as shown below, which helps to improve fingerprint verification success rate.
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Add Password
- After entering the menu, press 12# to add password.
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- Enter password (6 to 10 digits) and press #. Then enter password and press # again to confirm.
The password number will flash on the keypad when complete.
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- Please keep in mind the password number, which is required if you want to delete the password.
- Password which has been added cannot be added again.
Add Card
- After entering the menu, press 13# to add card.
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- Swipe card. The card number will flash on the keypad when complete.
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- Please keep in mind the card number, which is required if you want to delete the card.
- Card which has been added cannot be added again.
Delete Fingerprint/Password/Card
Delete Fingerprint
- After entering the menu, press 21# to delete fingerprint.
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- Enter fingerprint number and press #.
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- The fingerprint number flashes and then press #.
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The current verified fingerprint cannot be deleted.
For example, if you verify with fingerprint 1, then fingerpint 1 cannnot be deleted.
Delete Password
- After entering the menu, press 22# to delete password.
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- Enter password number and press #.
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- The password number flashes and then press #.
The current verified password cannot be deleted.
For example, if you verify with password 1, then password 1 cannnot be deleted.
Delete Card
- After entering the menu, press 23# to delete card.
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- Enter card number and press #.
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- The card number flashes and then press #.
The current verified card cannot be deleted.
For example, if you verify with card 1, then card 1 cannnot be deleted.
Clear Fingerprint/Password/Card
- After entering the menu, press 31# to clear fingerprints,
press 32# to clear passwords,
press 33# to clear cards.
- Press # to confirm.
The current verified method cannot be cleared.
For example, if you verify with fingerprint, then fingerpints cannnot be cleared.
Initialize
- After entering the menu, press 3570# to initialize.
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- Press # to confirm.
Volume Control
After entering the menu, press 41# to select High Volume,
press 42# to select Low Volume,
press 43# to select Mute.
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Only key sound and verification sound can be muted.
Lock Using
Unlock
Normal Unlock
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When openning the door by mechanical key, rotate the key and down press the handle.
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Please touch the keypad area to activate the lock before open the door by password.
Scramble Password
The smart lock applies scramble password function. Scramble password increases safety and avoid password being peeped.
When entering password, you can enter any random number among where there has the right password. Max. length: 20 digits (scramble password + right password).
For example: the right password is 123456, you can enter xxx123456xxx and end by "#" to confirm, and the door will unclock.
Operation and Management
Emergency Power Supply
When batteries are out of power, connect lock's micro-USB emergency power supply interface with power bank (or phone supports OTG) to charge lock through micro-USB charging line, and then unlock the door.
![EZVIZ - L2 - Emergency Power Supply Connection Emergency Power Supply Connection]()
Install Battery
- Install battery: remove battery cover, install 4*AA-sized batteries in battery seat, and tighten battery cover.
- Note: install correct batteries in case of explosion.
- When not using batteries for a long time, remove them from battery seat.
- Do not use new batteries with old ones.
- Do not place battery with the (+) and (-) in the wrong way around.
- Dispose used batteries according to the local environmental protection law.
Alarms
- Tamper Alarm
Once being dismantled by force, the lock will send out alarm lasting about one minute. - System Locked Alarm
Verify with wrong fingerprint, password or card 5 times in a row, the system will be locked for 3 minutes. - Low Voltage Alarm
Once battery voltage is low, the voice prompt will remind you to replace batteries.
Restore to Factory Settings
- Remove the battery cover of rear panel and take out batteries.
- Press reset button for 5 seconds with needle-resemble object, meanwhile put back batteries in the battery seat.
- Release reset button and press "#" to confirm after voice prompts.
EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and the nominal limits of transmitted power (radiated and/or conducted) applicable to this radio device are the following:
Band | RF 13.56MHz |
Frequency | From 13.553MHZ to 13.567MHZ |
Power transmission (EIRP) | 20mW |
Daily Maintenance
- Do not let lock contact with corrosive materials to avoid lock damage and impacting its gloss.
- As a key part of the lock, do not hang any object on the lever handle for its flexibility directly impacting the use of the lock.
- If door deforms, it increases friction that combined latch bolt entering the box strike plate and bolt cannot extend fully. At this time, adjusting strike plate position is needed.
- After using fingerprint reader for a long time, its surface may be stained or wet. Wipe gently with a soft and dry cloth.
- Replace batteries immediately once battery voltage is low to ensure the normal use of the lock. Pay attention to the positive and negative poles of batteries when replacing them.
- Keep the mechanical key properly.
- Do not scratch the fingerprint reader and keypad surface with hard, sharp objects.
- When collecting fingerprint, press your finger on the reader horizontally.
- Ask professionals to check the lock if it is not flexible or cannot be held in correct position.
- Keep lubricant in the rotating part of the lock to keep it rotate smoothly, and prolong its service life.
- It is recommended to check the lock once every six months or one year, and check whether fixed screws are loose.
- Apply a small amount of graphite powder or pencil powder into lock cylinder slot to ensure the key is inserted and removed smoothly on regular basis (one year or six months). However, do not apply any grease to lubricate in case of grease sticking to the pin tumbler spring.
FAQ
Problem | Cause | Solution |
Door cannot open though verification by fingerprint, password and card succeeded. | Lock installation problem. | Ask professionals to check the lock. |
When verification by fingerprint or password, lever handle doesn't return to its position. | Return lever handle to its position, and then re-enter password or fingerprint. |
Door cannot open with mechanical key | Incorrect mechanical key. | Use correct mechanical key. |
Lock cylinder damaged. | Ask professionals to check the lock and replace damaged components after opening door by other methods. |
Lock body damaged. |
The key cannot insert to end. |
When unlocking by fingerprint, the door cannot open | The fingerprint is invalid. | Unlock the door by valid fingerprint, or password or mechanical key. |
The fingerprint has been deleted. |
Large deviation of valid fingerprint. | Re-verify fingerprint, press finger on the reader horizontally to reduce deviation; or unlock the door by password or mechanical key. |
The fingerprint is damaged. | Re-add a fingerprint (it is recommended to register more than one fingerprint for the same user); or unlock the door by password or mechanical key. |
The fingers are too dry, wet or dirty. | Re-verify fingerprint after fingers are in proper condition. |
When unlocking by fingerprint, the door cannot open | The fingerprint deforms for applying too much pressure when collecting fingerprint. | Re-verify fingerprint in correct way. |
The fingerprint doesn't fully touch with fingerprint reader for applying little pressure when collecting fingerprint. |
Verification by fingerprint, password and card succeeded, but motor doesn't work, and door cannot open. | Connection line loosens. | Ask professionals to check the lock, and replace damaged components. |
Motor fault. |
No response of keypad. | Batteries out of power or install batteries in a wrong way. | Unlock the lock through external power supply or mechanical key, and check batteries. |
Connection line between front lock body and rear one loosens. | Ask professionals to check the lock after opening door with mechanical key. |
Keypad damaged. |
No response from fingerprint reader. | Fingerprint reader damaged. | Ask professionals to check the lock and replace damaged components after opening door by other methods. |
The lock remains open, and cannot use normally. | Clutch components fault. | Ask professionals to check the lock. |
The lock has entered remaining open mode. | Verification by fingerprint, password or card to cancel remaining open mode. |
The main bolt cannot extend, or extend partially by uplifting lever handle. | The door deforms, and main bolt doesn't align with the hole in the strike plate. | Ask professionals to check the lock. |
Packing List
1 | Front Panel | ×1 |
2 | Rear Panel | ×1 |
3 | Lock Body | ×1 |
4 | Square Rod | ×1 |
5 | Card | ×2 |
6 | Hole Templet | ×1 |
7 | Standard Screw Bag | ×1 |
8 | Lock Body Screw Bag | ×1 |
9 | Key Bag | ×1 |
10 | AA-sized Battery | ×4 |
11 | Manual | ×1 |
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download EZVIZ L2 - Smart Lock Quick Setup Guide
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