EZVIZ A3 - Home Gateway Manual
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Overview
Package Contents
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![caution]()
The power adapter's appearance is subject to the one you have bought.
Basics
![EZVIZ - A3 - Overview of Basics Overview of Basics]()
Name | Description |
Function Key | - Press and hold the button for over 4s, the gateway will enter WiFi configuration mode.
- Press the button once, the gateway will enter device adding mode; press again, the gateway will exit device adding mode.
- If the gateway sends alarms, press the button to clear alarms.
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LED Indicator Ring | White - Solid: Working properly and has been connected to the EZVIZ Cloud.
- Slow-flashing: Entered device adding mode.
- Fast-flashing: Configuring network.
Orange - Solid: Starting up or upgrading.
- Slow-flashing: Offline.
- Fast-flashing: Breakdowns occur or alarms produced.
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RESET Hole | While the gateway is running, poke the hole with SIM card eject needles or clips for over 4 seconds, the gateway will restart, and the Wi-Fi configuration, local records, current alarm status and all sub devices will be cleared. After resetting the gateway, there will be a voice prompt. |
Get the EZVIZ App
- Connect your mobile phone to Wi-Fi (suggested).
- Download and install the EZVIZ app by searching for "EZVIZ" in the App Store or Google PlayTM.
- Launch the app and register an EZVIZ user account.
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EZVIZ App
![www.apple.com]()
![play.google.com]()
![caution]()
If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store and search for "EZVIZ".
Select Appropriate Location
- The gateway needs to be plugged in.
- To ensure that the connection between the gateway and sub devices is stable, please place the gateway at the center of the sub devices, and the distance between the gateway and the router should be ≤ 6 meters.
- There should be no metal obstacles and walls between the gateway and sub devices, and the gateway and the router.
- Do not place any gateway or detector on the top of the router.
Connect to Power Source
Plug the gateway in. When start up the gateway for the first time, the LED indicator ring turns from solid orange to fast-flashing white, which means that the gateway has entered network configuring mode.
![EZVIZ - A3 - Connect to Power Source Connect to Power Source]()
Connect to Network
- Wired network is recommended. You need to connect the gateway to the LAN port of the router with network cable (purchase separately) as displayed in the figure below.
![EZVIZ - A3 - Connect to Network Connect to Network]()
- You can also use wireless network. Scan the QR code at the bottom of the gateway with the EZVIZ app, and then connect the gateway to Wi-Fi by following the on-screen instructions.
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If Wi-Fi connection failed, or you want to connect the gateway to another Wi-Fi, you need to make the gateway offline first. Press and hold the function key for over 4 seconds until you hear the voice prompt, and then connect the gateway to Wi-Fi by following the on-screen instructions.
Add Device
Add Gateway
- Log in to your account through EZVIZ app, tap the device adding icon and then the QR code scanning interface will be displayed.
![EZVIZ - A3 - Add Gateway - Step 1 Add Gateway - Step 1]()
- Scan the QR code at the bottom of the gateway or on the cover of the user manual.
![EZVIZ - A3 - Add Gateway - Step 2 Add Gateway - Step 2]()
- Add the gateway by following the wizard on the app.
Add Sub Devices
- Press the function key of the gateway once to make the gateway enter device adding mode, and the LED indicator ring is in slow-flashing white.
- Make sub devices enter adding mode as instructed by user manuals of sub devices.
- There will be voice prompt reminding you that sub devices have been added to the gateway automatically.
Operations on the EZVIZ App
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The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail.
Homepage
When you launch the EZVIZ app, you can manage the gateway and the sub devices as needed on the homepage.
Sub devices | Click sub devices, you can see and manage it as needed. |
Add smart sub-devices | Click this icon, you can add your sub device to the gateway. |
Dismiss | Clear alarms of all sub devices. |
Settings
Parameter | Description |
Device Name | Customize the name of your device. |
Sub-devices upgrade automatically | When enabled, the sub-devices will upgrade automatically after downloading upgrading packages. |
Alarm Settings | You can set the notification parameters as needed. |
Light Setting | When disabled, the indicator ring will be off. |
Network Settings | You can see the Wi-Fi name and the connection status. |
Device Information | You can see the device information here. |
Delete Device | Tap to delete the gateway from EZVIZ cloud. |
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download EZVIZ A3 - Home Gateway Manual
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