Bosch WAN2420XME User Manual page 40

en Troubleshooting
Fault
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
40
Cause and troubleshooting
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 31
Finish In is activated.
Check whether Finish In is activated.
▶
→ "Buttons", Page 22
Laundry is caught in the door.
Remove any trapped laundry.
▶
– –– is activated.
Continue the programme by selecting Spin or
▶
Drain and pressing Start / Reload.
→ "Resuming the programme when the programme
status is Rinse Hold", Page 31
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 30
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 23
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 46
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 34
▶
– –– is activated.
Continue the programme by selecting Spin or
▶
Drain and pressing Start / Reload.
→ "Resuming the programme when the programme
status is Rinse Hold", Page 31
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
▶
1 metre.
Detergent dosage is too high.