1. Manuals
  2. Brands
  3. Spectra Manuals
  4. Payment Terminal
  5. T300
  6. Operation manual

Spectra T300 Operation Manual

Countertop pos terminal
Hide thumbs Also See for T300:
Table of Contents

Advertisement

Quick Links

Download this manual
T300
金融交易終端機
使用指南
T300 Countertop POS Terminal
Operation Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the T300 and is the answer not in the manual?

Questions and answers

Related Manuals for Spectra T300

Summary of Contents for Spectra T300

  • Page 1 T300 金融交易終端機 使用指南 T300 Countertop POS Terminal Operation Manual...

  • Page 2: Table Of Contents

    目錄 Table Of Content 重要提示 Important notes 1. 終端機按鍵介紹 POS terminal keyboard layout 2. 信用交易程序 Credit card transaction flow 2.1. 信用卡接觸式交易 Credit card contact transaction 2.1.1. 一般銷售交易 Retail sale 2.1.2. 餐飲服務銷售交易 Food & beverage sale 2.1.3. 授權交易 Authorization 2.1.4. 取消交易 Void 2.1.5.
  • Page 3 C — 易辦事操作故障代號說明 Description of EPS reject codes D — 終端機操作故障代號說明 Description of terminal reject codes E — 銀聯卡操作故障說明 Description of CUP reject code © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 4: 重要提示 Important Notes

    • Please do NOT use other devices, other than the accessories provided, to connect the terminal to electric power source. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 5: 終端機按鍵介紹 Pos Terminal Keyboard Layout

    T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 終端機按鍵介紹 POS TERMINAL KEYBOARD LAYOUT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 6 DC 5V 1A (只作充電) 或 DC 9V 1A DC 5V 1A (for charging only) or DC 9V 1A © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 7 SIM card slots 2 SIM card slots 1 slots 1 (Mini SIM) (Mini SIM) Mini SIM Micro SIM Nano SIM © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 8: 信用交易程序 Credit Card Transaction Flow

    信用交易程序 CREDIT CARD TRANSACTION FLOW © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 9: 信用卡接觸式交易 Credit Card Contact Transaction

    SALE 銷售 Please sign: VISA 授權號碼 APPV CODE 987654 如使用IC卡，請勿取出直至完成授權處理。 Please keeps IC card insert until approval. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 10: 餐飲服務銷售交易 Food & Beverage Sale

    如使用IC卡，請勿取出直至完成授權處理。 card and give the cardholder the Please keeps IC card insert until approval. “Cardholder Copy”. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 11: 授權交易 Authorization

    授權 授權 已連線 CONNECTED 已連線 CONNECTED 傳送 (Tx) 接收 (Rx) AUTH 授權 VISA 授權號碼 APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 12: 取消交易 Void

    VISA 操作完成 TRANS. ACCEPTED 此非收據，因此無需任何簽署。 Since this is not a receipt, it does not need cardholder’s signature. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 13: 退款 Refund

    傳送 (Tx) 接收 (Rx) with that at the back of the credit card and give the cardholder the “Cardholder Copy”. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 14: 離線交易 Offline Sale

    VISA card and give the cardholder the 授權號碼 “Cardholder Copy”. APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 15: 附加小費 (調整) With Tip (Adjustment)

    如要查核調整後之金額，按 [功能] [1] 或 [功能] [21]。 To display adjustment amount, please press <FUNC> <1> or <FUNC> <21>. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 16: 小額交易 Stt Sale

    銷售 No signature required. VISA 授權號碼 APPV CODE 987654 如使用IC卡，請勿取出直至完成授權處理。 Please keeps IC card insert until approval. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 17 T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 個人化貨幣 價格服務 DYNAMIC CURRENCY CONVERSION (DCC) © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 18: Dcc 一般銷售交易 Dcc Sales - Retail Mode

    銷售 銷售 已連線 CONNECTED 打印中 PRINTING... 傳送 (Tx) 接收 (Rx) SALE 銷售 VISA 授權號碼 APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 19: 外國卡 Dcc Ok Foreign Card Dcc Ok

    Please sign: 銷售 銷售 處理中 已連線 CONNECTED PROCESSING... 接收 (Rx) SALE 銷售 VISA 授權號碼 APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 20: Dcc 授權 Dcc Authorization

    傳送 (Tx) 接收 (Rx) 1. HKD 2. USD AUTH AUTH 授權 授權 VISA 打印中 授權號碼 PRINTING... APPV. CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 21: Dcc 取消 Dcc Void

    ENTER CORRECT? 傳送 (Tx) 接收 (Rx) VOID VOID 取消 取消 VISA 打印中 授權號碼 PRINTING... APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 22: Dcc 退款 Dcc Refund

    退款 退款 打印中 已連線 CONNECTED PRINTING... 傳送 (Tx) 接收 (Rx) REFUND 退款 VISA 授權號碼 APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 23: Dcc 離線交易 Dcc Offline

    2. USD OFFLINE Please sign: 離線 確認 打印中 ENTER PRINTING... OFFLINE 離線 VISA 授權號碼 APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 24: 外國卡 - 退出 Dcc Foreign Card - Dcc Opt-Out

    退出 確認 打印中 是否退出? ENTER PRINTING... OPT-OUT? Y OR N DCC OPT-OUT 退出 授權號碼 APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 25: 易辦事交易程序 Eps Debit Card Transaction Procedures

    T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 易辦事交易程序 EPS DEBIT CARD TRANSACTION PROCEDURES © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 26: 易辦事核準交易 Eps Transaction

    注意：90秒後，終端機將自行返回待機畫面。 Note: 1. Terminal will return to idle mode automatically after 90 seconds timeout. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 27 EPS transactions. The EPS terminal will resume normal immediately after the merchant completes the settlement process. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 28: 易辦事結算 Eps Recap/Settlement

    RECAP TOTAL MISMATCH TOTAL MATCH *如終端機顯示“Reject Code 550”，商戶須先進行結算。 *Please perform settlement of terminal display “Reject Code 550”. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 29 T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 收據範例 Slip Print Out © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 30: 易辦事入賬 Last Bank In

    T7 value 注意：當拒絕結算查詢，將不會列印收據。 Note: No receipt printing for rejected Last Bank In Transaction. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 31 T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 微信支付/ 支付寶程序 WECHAT PAY/ALIPAY TRANSACTION FLOW © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 32: 微信支付/支付寶程序 Wechat Pay/Alipay Transaction Flow

    T300 camera SALE SALE SALE PRINTING... PLS TEAR PAPER PRINTING... SALE QR PAYMENT 00 TRANS. ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 33: 消費(當需要密碼時) Sale With Password

    90 PLS RETRY 交易成功 交易失敗 Success Failure SALE SALE SALE QR PAYMENT PLS TEAR PAPER PRINTING... 00 TRANS. ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 34: 消費取消 Void

    PLS TEAR PAPER 連接網絡進行交易 Connect internet to make transaction VOID VOID QR PAYMENT PRINTING... 00 TRANS. ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 35: 訂單查詢 Order Enquiry

    ORG. ENQ ORG. ENQ QR PAYMENT CONNECTING... PRINTING... 00 TRANS. ACCEPT 連接網絡進行交易 Connect internet to make transaction © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 36: 退款 Refund

    Connect internet to make transaction REFUND REFUND REFUND QR PAYMENT PLS TEAR PAPER PRINTING... 00 TRANS. ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 37: 退款查詢 Refund Enquiry

    REF. ENQ REF. ENQ QR PAYMENT CONNECTING... PRINTING... 00 TRANS. ACCEPT 連接網絡進行交易 Connect internet to make transaction © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 38: 結算 Settlement

    QR Payment SETTLEMENT SETTLEMENT REFUND 退款 WeChatPay 確認 確認 PRINTING... HKD 0 ENTER ENTER Alipay HKD 20 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 39: 分期交易 - 銷售 Installment Sale

    T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 分期交易 － 銷售 INSTALLMENT SALE © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 40 傳送 (Tx) 接收 (Rx) PLAN 1 +-------- [01] 01/01 --------+ Please sign: INSTAL 分期 VISA 授權號碼 APPV CODE 987654 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 41 T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 結算 SETTLEMENT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 42: 結算 Settlement

    美國運通 | 03. CUP CUP中國銀聯 | 04. DINERS 指定銀行卡分期 | 05. IPP PLAN1 +-------- [00] 01/02 ---->>>+ © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 43 T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 銀聯卡(間聯) 交易程序 UNIONPAY (INDIRECT CUP) TRANSACTION FLOW © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 44: 銀聯卡(間聯)交易程序 Unionpay (Indirect Cup) Transaction Flow

    銷售 銷售 銷售 交易成功 打印中 請撕下收據 TRANS ACCEPT PRINTING... PLS TEAR PAPER SALE 銷售 交易成功 TRANS ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 45: 銀聯卡消費撤消/授權完成撤消 Cup Sale Void/Cup Authorization Complete Void

    取消 交易成功 打印中 TRANS ACCEPT PRINTING... VOID VOID 取消 取消 請撕下收據 交易成功 PLS TEAR PAPER TRANS ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 46: 銀聯卡消費退貨 Cup Refund

    TRANS ACCEPT REFUND REFUND REFUND 退款 退款 退款 打印中 請撕下收據 交易成功 PRINTING... PLS TEAR PAPER TRANS ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 47: 銀聯授權 Cup Authorization

    預授權 交易成功 打印中 TRANS ACCEPT PRINTING... AUTH AUTH 預授權 預授權 請撕下收據 交易成功 PLS TEAR PAPER TRANS ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 48: 銀聯卡授權撤消 Cup Authorization Void

    預授權取消 預授權取消 預授權取消 交易成功 打印中 交易成功 TRANS ACCEPT PRINTING... TRANS ACCEPT AUTH 預授權 請撕下收據 PLS TEAR PAPER © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 49: 原交易存在 Void Before Settlement

    預授權 交易成功 打印中 TRANS ACCEPT PRINTING... AUTH AUTH 預授權 預授權 請撕下收據 交易成功 PLS TEAR PAPER TRANS ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 50: 銀聯卡授權完成 Cup Authorization Complete

    Please sign: 交易成功 打印中 TRANS ACCEPT PRINTING... AUTH AUTH 預授權 預授權 請撕下收據 交易成功 PLS TEAR PAPER TRANS ACCEPT © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 51: 常用功能鍵 Frequently Used Functions

    T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 常用功能鍵 FREQUENTLY USED FUNCTIONS © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 52 其他     鎖機。 Others Lock terminal.     調節屏幕光暗度。 Adjust screen contrast. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 53: 如何輸入英文字母 How To Input The Alphabetic Characters

    T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 如何輸入英文字母 HOW TO INPUT THE ALPHABETIC CHARACTERS © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 54 If you want to input the letter “Y” — press “9”, then press <FEED> twice. The number “9” will change to “X”, and then “Y”. 送紙/英文 送紙/英文 FEED FEED © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 55 T300 金融交易終端機使用指南 T300 Countertop POS Terminal Operation Manual 附錄 APPENDIXES © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 56: A 易辦事電腦截數時間 Eps Cutoff Time

    銀行戶口已被取消。 Invalid account Account is cancelled. 戶口選擇錯誤，請重新操作。 戶口選擇錯誤 Account selection is wrong, please retry. Wrong A/C selection © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 57 Transaction amount exceeds limit, ask customer to use other means of payment. 請執行結算 系統要求執行結算 Please settle Please settle. © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 58: D 終端機操作故障代號說明 Description Of Terminal Reject Codes

    DECLINED 此卡已失效 EXPIRED CARD 私人密碼錯誤 INCORRECT PIN 請查詢卡中心 INVALID SERVICE 請查詢卡中心 CONTACT ACQUIRER 請查詢卡中心 BAD PRODUCT CODE © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 59 Problem with magnetic strip track 1 or 2 found 不接受此卡 UNSUPPORTED CARD Card range is not supported © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.

  • Page 60: E 銀聯卡操作故障說明 Description Of Cup Reject Code

    有作弊嫌疑的卡，操作員可以沒收 34, 35, 36, 37 沒收卡 密碼錯次數超限，操作員可以沒收 無此信用卡帳戶 可能刷卡操作有誤 交易失敗 發卡行不支援的交易類型 沒收卡 已報失的卡，操作員可以沒收 無此帳戶 發卡行找不到此賬戶 沒收卡 被竊卡，操作員可以沒收 © Copyright SPECTRA Technologies Holdings Co. Ltd. This information is CONFIDENTIAL. It may not be duplicated, published or disclosed without SPECTRA written permission.
  • Page 62 SPECTRA Technologies Holdings Co. Ltd. Units 1301-09 & 19-20, Tower II, Grand Century Place, 193 Prince Edward Road West, Kowloon, Hong Kong Tel (852) 2319 2918 Service Hotline (852) 2319 2685 Fax (852) 2319 2631 瑞柏科技控股有限公司 香港九龍太子道西193號新世紀廣場二期1301-09及19-20室 電話 (852) 2319 2918 服務熱線...

Table of Contents