Cuisinart Elite Collection FP-12 Series Instruction Booklet page 18

If your Cuisinart Elite Collection
Processor should prove to be defective within
the warranty period, we will repair it, or if we
think necessary, replace it. To obtain warranty
service, simply call our toll-free number 1-800-
726-0190 for additional information from our
Customer Service Representatives, or send
the defective product to Customer Service at
Cuisinart, 150 Milford Road, East Windsor, NJ
08520.
To facilitate the speed and accuracy of your
return, please enclose $10.00 for shipping and
handling of the product.
Please pay by check or money order (California
residents need only supply proof of purchase
and should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure
handling of any Cuisinart
returned, we recommend you use a traceable,
insured delivery service. Cuisinart cannot be
held responsible for in-transit damage or for
packages that are not delivered to us. Lost
and/or damaged products are not covered
under warranty. Please be sure to include
your return address, daytime phone number,
description of the product defect, product
model number (located on bottom of product),
original date of purchase, and any other
information pertinent to the product's return.
Your Cuisinart Elite Collection
Processor has been manufactured to the
strictest specifications and has been designed
for use with the authorized accessories and
replacement parts.
This warranty expressly excludes any
defects or damages caused by accessories,
replacement parts, or repair service other than
those that have been authorized by Cuisinart.
This warranty does not cover any damage
caused by accident, misuse, shipment or other
ordinary household use.
This warranty excludes all incidental or
consequential damages. Some states do
not allow the exclusion or limitation of these
damages, so these exclusions may not apply
to you.
CaLIFORNIa RESIdENTS ONLY:
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store which sells Cuisinart
the same type.
18
12-Cup Food
™
product that is being
®
12-Cup Food
™
products of
®
The retail store shall then, at its discretion,
either repair the product, refer the consumer
to an independent repair facility, replace
the product, or refund the purchase price
less the amount directly attributable to the
consumer's prior usage of the product. If the
above options do not result in the appropriate
relief to the consumer, the consumer may then
take the product to an independent repair
facility if service or repair can be economically
accomplished. Cuisinart and not the consumer
will be responsible for the reasonable cost of
such service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products
directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service
Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the
repair, replacement, and shipping and handling
for such products under warranty.
BEFORE RETURNING
YOUR CUISINaRT
®
If you are experiencing problems with your
Cuisinart product, we suggest that you call
®
our Cuisinart Service Center at
®
1-800-726-0190 before returning the product
to be serviced. If servicing is needed, a
Representative can confirm whether the
product is under warranty and direct you to
the nearest service location.
Important: If the nonconforming product is to
be serviced by someone other than Cuisinart's
Authorized Service Center, please remind the
servicer to call our Consumer Service Center
at 1-800-726-0190 to ensure that the problem
is properly diagnosed, the product is serviced
with the correct parts, and the product is still
under warranty.
Cuisinart
PROdUCT
©2009 Conair Corporation
is a registered trademark
®
of the Conair Corporation
150 Milford Road
East Windsor, NJ 08520
Printed in China
08CE12004
IB-8477