Maintenance And Troubleshooting; Upgrading Firmware - Plextor PX-M401U Installation And User Manual

5. Maintenance and Troubleshooting

This chapter explains maintenance and troubleshooting procedures for
your ConvertX.
With proper maintenance, you can prevent problems. If trouble arises,
you can often solve many simple problems on your own, rather than
wait for assistance from a Plextor representative.

Upgrading Firmware

Plextor creates firmware revisions to meet the peculiar needs of large
computer manufacturers. It is rare that these will impact the performance
or operation of your ConvertX. However, we advise that our customers
always update their computers with the latest firmware to support the
digital video converter. Before troubleshooting a possible problem with
your digital video converter, please make sure to visit our web site at
www.plextor.com to check if you have the latest firmware.
To obtain new firmware for your ConvertX:
1. Go to the Plextor web site at www.plextor.com.
2. Look for firmware upgrades in the Support area, on the Downloads
page. There is a description of the latest firmware revision and its
intended use.
3. Download the firmware to the computer that you are using with the
ConvertX.
To upgrade firmware:
1. First, remove the Plextor M401U Codec from Windows by using
Add /Remove Program. Go to Start | Setting | Control Panel |
Add/Remove Program, select the Plextor M401U Codec, and
remove it.
2. Locate the executable file (it ends in ".exe") that you downloaded
from Plextor's web site.
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