Samsung SM-N981B/DS User Manual
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Samsung SM-N981B/DS User Manual

Samsung SM-N981B/DS User Manual

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USER MANUAL
SM-N980F
SM-N980F/DS
SM-N981B
SM-N981B/DS
SM-N981U1
SM-N985F
SM-N985F/DS
SM-N986B
SM-N986B/DS
SM-N986U1
English (LTN). 10/2022. Rev.1.0
www.samsung.com

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  • Page 1 USER MANUAL SM-N980F SM-N980F/DS SM-N981B SM-N981B/DS SM-N981U1 SM-N985F SM-N985F/DS SM-N986B SM-N986B/DS SM-N986U1 English (LTN). 10/2022. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Getting started Samsung Global Goals Galaxy Shop Device layout and functions Galaxy Wearable Charging the battery Calendar Nano-SIM card and eSIM Reminder Memory card (microSD card) My Files (Galaxy Note20 Ultra 5G, Note20 Ultra) Clock Turning the device on and off...
  • Page 3 Table of Contents Settings 138 Security and privacy 139 Face recognition 120 Introduction 141 Fingerprint recognition 121 Samsung account 143 Samsung Pass 121 Connections 146 Secure Folder 122 Wi-Fi 149 Secure Wi-Fi 124 Bluetooth 150 Location 125 NFC and contactless payments...
  • Page 4 Table of Contents Usage notices 163 Precautions for using the device 165 Notes on package contents and accessories 166 Maintaining water and dust resistance 167 Device overheating situations and solutions Appendix 171 Accessibility 186 Troubleshooting 192 About Hearing Aid Compatibility (HAC)

  • Page 5: Getting Started

    Getting started...

  • Page 6: Device Layout And Functions

    Getting started Device layout and functions ► Galaxy Note20 Ultra 5G, Note20 Ultra: Speaker SIM card / Memory card tray Proximity/Light sensor Front camera Volume key Touchscreen Side key Edge screen Edge screen Fingerprint recognition sensor S Pen Earphone jack / Multipurpose jack (USB Type-C) Microphone...
  • Page 7 Getting started ► Galaxy Note20 5G, Note20: SIM card tray Speaker Proximity/Light sensor Front camera Volume key Side key Touchscreen Fingerprint recognition sensor S Pen Earphone jack / Multipurpose jack (USB Type-C) Microphone GPS antenna Rear camera Flash Microphone NFC antenna / MST antenna / Wireless charging coil Main antenna...
  • Page 8 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Center. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 9 Getting started Hard keys Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.

  • Page 10: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 11 • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Quick charging Launch the Settings app, tap Battery and device care → Battery → More battery settings, and then activate the feature you want.
  • Page 12 • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless power sharing feature, visit the Samsung website. • To charge properly, do not move or use either device while charging.
  • Page 13 Getting started Setting the limit for power sharing You can set the device to stop power sharing when the remaining battery power drops below a certain level. Launch the Settings app, tap Battery and device care → Battery → Wireless power sharing →...
  • Page 14 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Center.

  • Page 15: Nano-Sim Card And Esim

    Getting started Nano-SIM card and eSIM Insert the SIM or USIM card provided by the mobile telephone service provider. To have two phone numbers or service providers for a single device, activate the eSIM or insert two SIM cards. Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM.
  • Page 16 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 17: Memory Card (Microsd Card) (Galaxy Note20 Ultra 5G, Note20 Ultra)

    To view your device’s maximum memory card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 18 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 19: Turning The Device On And Off

    Getting started Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Battery and device care → Storage. Swipe to the left to view the SD card page. Tap →...

  • Page 20: Initial Setup

    Getting started Turning the device off To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key.

  • Page 21: Introduction

    Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...

  • Page 22: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 23: Understanding The Screen

    Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 24 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 25 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 26 Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
  • Page 27 Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 28 Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 29 Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 30 Apps and features Icon Meaning LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature activated S Pen connected/disconnected S Pen battery power level Location services being used Call in progress Missed call New text or multimedia message Alarm activated...

  • Page 31: Notification Panel

    Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 32 Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

  • Page 33: Entering Text

    Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it Delete a preceding character. twice. Enter symbols. Break to the next line. Enter a space.
  • Page 34 Apps and features Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 35: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 36 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.

  • Page 37: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. More options Add the number to the contacts list.
  • Page 38 Apps and features Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.

  • Page 39: Contacts

    Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 40 Apps and features • : Compose a message. • : Compose an email. Deleting contacts Launch the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete. Sharing contacts You can share contacts with others by using various sharing options.

  • Page 41: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 42 Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...

  • Page 43: Internet

    Apps and features Internet Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.

  • Page 44: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 45 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the center of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
  • Page 46 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimized and displayed as an app icon.

  • Page 47: Bixby

    Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
  • Page 48 Apps and features Communicating by typing text If your voice is not recognized due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text. Launch the Bixby app, tap , and then type what you want.

  • Page 49: Bixby Vision

    • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.

  • Page 50: Samsung Kids

    You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

  • Page 51: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap → Manage items.

  • Page 52: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 53: Galaxy Wearable

    Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customize the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Start to connect your device to the wearable device.

  • Page 54: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 55: My Files

    Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyze storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

  • Page 56: Game Launcher

    Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •...

  • Page 57: Game Booster

    Apps and features Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

  • Page 58: Smartthings

    • The devices you can connect may vary depending on the region. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

  • Page 59: Music Share

    Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 60 Apps and features Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each smartphone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.

  • Page 61: Link To Windows

    Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer. When calls or messages come in, you can receive them on the computer. •...

  • Page 62: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
  • Page 63 (USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
  • Page 64 When they are connected, the Samsung DeX screen will appear on the computer. Wireless connections You can use Samsung DeX by connecting your smartphone to a TV or a computer wirelessly. On your smartphone, open the notification panel, swipe downwards, and then tap (DeX).
  • Page 65 • You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse and trackpad, and then select the Flow pointer to phone screen switch to activate it.
  • Page 66 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
  • Page 67 Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.

  • Page 68: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...
  • Page 69 • If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it. • If the S Pen is not working properly, take it to a Samsung Service Center. Detaching the S Pen Press the end of the S Pen to disengage it.
  • Page 70 Apps and features Charging the S Pen The S Pen must be charged before you can control apps remotely by using the S Pen button. When you insert the S Pen into the slot, charging will start. If the Air action feature is deactivated, the S Pen will be charged only when the device is charging.
  • Page 71 Insert the S Pen into the slot. Then, launch the Settings app and tap Advanced features → S Pen → → Reset S Pen. • You can only connect Samsung-approved S Pens that support Bluetooth Low Energy (BLE). • Do not detach the S Pen from the device when it is being connected. Doing so will interrupt the process.
  • Page 72 S Pen button. Refer to Samsung Notes for more information. • View all notes: View all notes in the Samsung Notes app. • Smart select: Use the S Pen to select an area and perform actions, such as sharing or saving. Refer to Smart select for more information.
  • Page 73 Apps and features Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen. To move the icon, drag to a new location.
  • Page 74 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Adjust the position and size of the capturing area.
  • Page 75 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears. Write a memo on the screenshot.
  • Page 76 Apps and features Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. When you want to send an animated message, open the Air command panel and tap Live messages.
  • Page 77 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. When there is text you want to translate, open the Air command panel and tap Translate. Select the languages on the translator panel at the top of the screen.
  • Page 78 Apps and features Hover the S Pen over the content you want. When the available options appear on the screen, select an option you want. Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.
  • Page 79 Apps and features Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen. Open the Air command panel, tap Write on calendar, and then fill in your plans on the calendar. When you are finished, tap Save. To edit it, tap Undo Pen settings Select and edit.
  • Page 80 When you tap Save or reinsert the S Pen into the slot after writing a memo, the memo will be saved to Samsung Notes. Change the pen color. Save the memo in Samsung Notes. Change the line thickness. Pin the memo on the Always On Display.
  • Page 81 To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes. To minimize the pinned memo, double-tap .

  • Page 82: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.
  • Page 83 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
  • Page 84 Apps and features Converting handwriting to text After writing on the screen, tap . Options will appear in the preview window. If you drag , you can select the handwriting you want. To replace the handwriting with the text, tap Convert. Changing styles You can change the style of your handwriting and drawings.

  • Page 85: Penup

    Adding memos to PDF files Launch the Samsung Notes app, tap , and then select a PDF file. You can add memos to the PDF file. Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it.

  • Page 86: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 87 Apps and features Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail Switch between the front and rear Take a picture. cameras. • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 88 Apps and features Using zoom features Select 0.5x/1x/5x or 3x, or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. If the zoom ratio exceeds a certain level, a zoom guide map will appear to indicate where you are zooming in on the image.
  • Page 89 Apps and features • : Select a metering method. This determines how light values are calculated. Center-weighted metering uses the light in the center portion of the shot to calculate Matrix metering averages the entire scene. Spot the exposure of the shot. metering uses the light in a concentrated center area of the shot to calculate the exposure of the shot.
  • Page 90 Apps and features Shot suggestions The camera suggests the ideal composition for the photo by recognizing the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen.
  • Page 91 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
  • Page 92 Apps and features When you finish recording a video, play the video in the Gallery app. When you tap on a frame that you like, the frame will be saved as a high-resolution photo. When recording 8K or 4K (UHD) 60 fps high-resolution videos, they are saved only in the internal memory.
  • Page 93 Apps and features Portrait mode / Portrait video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo.
  • Page 94 Apps and features Pro mode / Pro video mode Capture photos or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customize the settings, and then tap to take a photo or tap to record a video.
  • Page 95 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Night mode Take a photo in low-light conditions, without using the flash.
  • Page 96 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder.
  • Page 97 Apps and features Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area, tap to activate it. The motion detection feature will be activated and the motion detection area will appear on the preview screen. to start recording.
  • Page 98 Apps and features and select a frame rate option. If you set the frame rate to , the device will automatically adjust the frame rate according to the changing rate of the scene. to start recording. to finish recording. Customizing camera settings On the preview screen, tap .
  • Page 99 Apps and features Videos • Video stabilization: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. • Advanced video options: Set the device to use an advanced recording option. – Reduce file size: You can record videos in the High Efficiency Video Codec (HEVC) format.
  • Page 100 Apps and features • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. •...

  • Page 101: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
  • Page 102 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Smart View feature. Bixby Vision Image and video thumbnail Add the image to favorites.
  • Page 103 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
  • Page 104 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

  • Page 105: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Some features may not be available depending on the service provider or model.
  • Page 106 Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio →...
  • Page 107 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. Launch the AR Zone app and tap AR Emoji Studio.
  • Page 108 Apps and features AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. Launch the AR Zone app and tap AR Emoji Camera. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
  • Page 109 You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers.
  • Page 110 Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on people or pets’ (cat and dogs) faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves.

  • Page 111: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
  • Page 112 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 113: Sharing Content

    Select an option. • No one: Do not allow others to find your device. • Contacts only: Only allow Samsung users in your contacts to share with your device. • Anyone nearby: Allow any nearby devices to share with your device.
  • Page 114 Apps and features Sharing via Web link Upload large files to the Samsung storage server and share them with others via Web link. Launch the Gallery app and select an image. → Quick Share and select an option you want under Share link to any person or device.

  • Page 115: Screen Capture And Screen Record

    Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 116 Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. •...

  • Page 117: Transferring Data From Your Previous Device (Smart Switch)

    • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
  • Page 118 Apps and features Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your device, launch the Settings app and tap Accounts and backup →...
  • Page 119 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 120: Introduction

    Customize device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...

  • Page 121: Samsung Account

    Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 122: Wi-Fi

    Settings • SIM manager (dual SIM models): Activate your SIM or USIM cards and customize the SIM card settings. Refer to SIM manager (dual SIM models) for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices.
  • Page 123 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

  • Page 124: Bluetooth

    Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 125: Nfc And Contactless Payments (Nfc-Enabled Models)

    Settings → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Accept the Bluetooth connection request on the other device. NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products.

  • Page 126: Data Saver

    Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it.

  • Page 127: Mobile Data Only Apps

    • If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account.

  • Page 128: More Connection Settings

    Settings More connection settings Customize settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 129: Connected Devices

    • Auto switch Buds: Set the Galaxy Buds to switch from another device to your smartphone when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds.

  • Page 130: Modes And Routines

    Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...

  • Page 131: Sounds And Vibration

    Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.

  • Page 132: Sound Quality And Effects

    Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimized for various types of audio, such as movies, music, and voice.

  • Page 133: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • App notifications: Select the apps you want to receive notifications from. • Lock screen notifications: Set how to show notifications on the locked screen. • Notification pop-up style: Select a notification pop-up style and change the settings. •...

  • Page 134: Motion Smoothness

    Settings • Font size and style: Change the font size and style. • Screen zoom: Make the items on the screen larger or smaller. • Screen resolution: Change the screen resolution. Higher resolutions make the display more vivid, however they will consume more battery power. Some currently running apps may close when you change the resolution.

  • Page 135: Changing The Screen Mode Or Adjusting The Display Color

    Settings Changing the screen mode or adjusting the display color Change the screen mode or adjust the display color to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...

  • Page 136: Wallpaper And Style

    Settings Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.

  • Page 137: Smart Lock

    Settings • Touch and hold to edit: Set the device to display the editing options when you tap and hold the locked screen. • Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information.

  • Page 138: Security And Privacy

    Face recognition Fingerprint recognition for more information. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • Secure Folder: Create a secure folder to protect your private content and apps from others.

  • Page 139: Face Recognition

    • Private Share: Share files with others securely using blockchain technology. • Samsung Blockchain Keystore: Manage your blockchain private key safely. • Install unknown apps: Set the device to allow the installation of apps from unknown sources.
  • Page 140 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.

  • Page 141: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 142 Settings • Ensure that the fingerprint recognition sensor area at the bottom center of the screen and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognize your fingerprints. Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area.

  • Page 143: Samsung Pass

    Select a fingerprint to delete and tap Remove. Samsung Pass Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information. • The website sign-in feature is only available for websites that you access via the Internet app.
  • Page 144 When a pop-up window asking whether you want to save the sign-in information appears, tap Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
  • Page 145 When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.

  • Page 146: Secure Folder

    Samsung account appears, tap Activate. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not activate this feature, you cannot reset the lock type when you have forgotten it.
  • Page 147 Settings Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap → Add files. Tap Images, tick images to move, and then tap Done.
  • Page 148 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.

  • Page 149: Secure Wi-Fi

    On the Settings screen, tap Security and privacy → Secure Wi-Fi. Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. Follow the on-screen instructions to complete the purchase.

  • Page 150: Location

    Settings Location Change settings for location information permissions. On the Settings screen, tap Location. • App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings. • Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.

  • Page 151: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 152: Google

    Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
  • Page 153 Settings • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. • Smart suggestions: Set the device to analyze key information in the selected text or received message, such as events and addresses, and suggest that they be added as events to the calendar or to use related apps.

  • Page 154: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to turn on screen: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off.

  • Page 155: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 156: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 157: Battery

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.

  • Page 158: Auto Optimization

    On the Settings screen, tap Battery and device care → Software update. Diagnostics Test your device using Samsung Members. On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.
  • Page 159 If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

  • Page 160: About Phone

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. • Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.
  • Page 161 Settings Checking your device’s IMEI information The International Mobile Equipment Identity (IMEI) is a unique number assigned to your device. You can check whether your device was reported as stolen or lost prior to buying it using the IMEI number. To view your device’s IMEI number, enter *#06# on the dialing keypad or access your device’s Settings app.

  • Page 162: Usage Notices

    Usage notices...

  • Page 163: Precautions For Using The Device

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 164 Usage notices • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.

  • Page 165: Notes On Package Contents And Accessories

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 166: Maintaining Water And Dust Resistance

    Usage notices Maintaining water and dust resistance This device has been tested in a controlled environment and received the IP68 rating under the IEC 60529 standard from an accredited testing lab (Test conditions: fresh water, 1.5 m, 30 minutes, 15-35 °C, 86-106 kPa). Despite this classification, it is still possible for your device to be damaged in certain situations.

  • Page 167: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 168 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center.
  • Page 169 Usage notices Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 170: Appendix

    Appendix...

  • Page 171: Accessibility

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. To check recommended features and the accessibility features you are using, tap Recommended for you. To disable the features in use, tap Turn off.
  • Page 172 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabeled images by swiping upwards or downwards, then to the right. Then, tap Add label when the TalkBack menus appear. To manage the labels, launch the Settings app and tap Accessibility →...
  • Page 173 Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it.
  • Page 174 Appendix Select a feature you want to use. • Scene describer: Analyze the scene you captured and describe it by voice. • Object identifier: Recognize objects and describe them by voice. • Text reader: Recognize text and read them aloud. •...
  • Page 175 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colors of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
  • Page 176 Appendix Color filter Adjust the screen colors if you have difficulty in reading the text. Launch the Settings app, tap Accessibility → Visibility enhancements → Color filter, and then tap the switch to activate it. Select a color you want. To adjust the transparency level, drag the adjustment bar under Opacity.
  • Page 177 Appendix You can magnify wherever you want on the screen using the magnifier window. To move the magnifier, drag the edge of the magnifier frame. To explore the screen, drag two fingers across the magnified screen. To adjust zoom ratio, pinch two fingers on the magnified screen or spread them apart. •...
  • Page 178 Appendix Hearing enhancements Live Transcribe Set the device to capture speech using the device’s microphone and convert it to on-screen text. Launch the Settings app, tap Accessibility → Hearing enhancements → Live Transcribe → Live Transcribe shortcut, and then tap the switch to activate it. Tick the actions to use to start using this feature directly.
  • Page 179 Appendix Doorbell Launch the Settings app and tap Accessibility → Hearing enhancements → Sound detectors → Doorbell. Tap Record to make a recording of your doorbell. The device will detect and record the doorbell. Tap Test and ring your doorbell to check if it is recorded correctly. When the device detects the doorbell sound, tap Start.
  • Page 180 Appendix Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. Launch the Settings app, tap Accessibility → Hearing enhancements, and then tap the Mute all sounds switch to activate it. Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers.
  • Page 181 Appendix If the universal switches are not registered on the device, tap Add switch and set switches to control the device. To activate the universal switch feature, at least one switch must be registered on the device. To set switches to control the device, tap the switch under Switches. To deactivate this feature, press the Side key and the Volume Up key simultaneously.
  • Page 182 Appendix Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options: •...
  • Page 183 Appendix Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. Launch the Settings app and tap Accessibility → Interaction and dexterity → Interaction control. Tap the Interaction control shortcut switch to activate it. Press the Side key and the Volume Up key simultaneously while using an app.
  • Page 184 Appendix Auto action after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. You can also assign actions to use when you move the pointer to a corner of the screen. Launch the Settings app, tap Accessibility →...
  • Page 185 Appendix Advanced settings Launching accessibility features quickly Set to open the accessibility features quickly. Launch the Settings app and tap Accessibility → Advanced settings. Tap Accessibility button → Select actions, or select Side and Volume up keys or Volume up and down keys, and then tick the accessibility features you want to use.

  • Page 186: Troubleshooting

    Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 187 • If the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Center. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 188 • Ensure that the charger is connected properly. • Visit a Samsung Service Center and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 189 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Center. Photo quality is poorer than the preview •...
  • Page 190 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Center. The screen brightness adjustment bar does not appear on the...
  • Page 191 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 192: About Hearing Aid Compatibility (Hac)

    Appendix About Hearing Aid Compatibility (HAC) The following explanation about HAC is only for the models that have been certified by the FCC in terms of HAC requirements. HAC for Newer Technologies This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
  • Page 193 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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