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User Manual
Model: NG-RV2100
Version: 1.0
English
Due to the regular upgrades of systems and products, NGTeco could not guarantee exact consistency between the
actual product and the written information in this manual.

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Summary of Contents for NGTeco NG-RV2100

  • Page 1 User Manual Model: NG-RV2100 Version: 1.0 English Due to the regular upgrades of systems and products, NGTeco could not guarantee exact consistency between the actual product and the written information in this manual.
  • Page 2: Table Of Contents

    5. Keys and Indicators.......................6 6. Clean Mode........................7 7. Installation Steps ......................10 8. Mopping Components .....................13 9. Instructions for Use.....................15 10. Connecting to NGTeco Home App ..............17 11. Routing Maintenance ....................18 12. Basic Information .....................20 13. FAQ ..........................21 14. Troubleshoot ......................22...
  • Page 3: Important Notes

    Important Notes When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE) WARNING -To reduce the risk of fire, electric shock, or injury: 1) Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
  • Page 4 Important Notes 18) Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. 19) Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion.
  • Page 5: What's In The Box

    What’s in the Box Robot Vacuum X1 Charger X1 Adapter X1 Two-in-one Water Pump Tank X1 Brash in left X2 HEPA and Filter Sponge X1 Brush in right X2 Quick Start Guide Cleaning Brush X 1 Quick Start Guide X1...
  • Page 6: Product Overview

    Product Overview 1.Top view Recharge Key/Pause · Short press to Start/Pause recharging. ON/OFF/Clean/Pause · Press and hold it for 3s to turn on/off the machine. · Short press to Start/Pause cleaning. · Under abnormal circumstances, press and hold it for 15s to force the shutdown. Reset WiFi ·...
  • Page 7: Other Accessories

    Other Accessories 1.Dust Box 2.Two-in-one Water Pump Tank 3.Charger Power Indicator Outlet Slot Power Signal Transmission Winding Post Charger Panel Button Slot Cover...
  • Page 8: Keys And Indicators

    Keys and Indicators Graphic Machine State Network State Recharging Key Power Button Remarks No distribution The orange light flashes The orange indicator blinks network slowly until it goes out slowly until steady on Machine Boot Has distribution The blue light blinks The blue indicator blinks network slowly until it goes out...
  • Page 9: Clean Mode

    Cleaning Mode Automatic Total Cleaning You can use Mobile APP or the button on the robot to enter this mode. The machine will automatically scan the room and generate a map, and divide the map into several zones. In each zone, robot will start edge cleaning firstly and then would be planning to clean the whole area in a zig-zag path.
  • Page 10 Cleaning Mode 1.5m User-defined Area Cleaning You can use Mobile APP to set the size and location of an area where you want to clean and custom region: region merge, region split, region name, region customization (set suction and water volume of the region), and region cleaning sequence .You can set one or more areas.
  • Page 11 Cleaning Mode Clean Exclusion Area / Virtual Wall / Floor Area Use the mobile phone APP to set up cleaning forbidden area / virtual wall / mopping forbidden area. After the setting, the sweeping robot will not enter the forbidden area and the virtual wall isolation area during cleaning and mopping.
  • Page 12: Installation Steps

      Installation Steps Special Tips 1. Please clear the scattered wire and debris on the ground before starting, and remove the easy, fragile, valuable and potentially dangerous items. Avoid personal or property damage caused by winding, getting stuck, dragging or falling down by the main engine. 2.
  • Page 13   Installation Steps 1. Connect the power cord, and then put the excess wire into the wire box. 2. Place the charging stand against a wall on a flat floor, and then connect to power. Note: • Make sure there is a space of more than 0.5 meters on both sides and more than 1.5 meters on the front.
  • Page 14   Installation Steps 5. Starting up or Charging - Long press the button for 3s to start up the robot. 0 to 2cm Note: If there is insufficient power, set the host on the charging stand and the device will turn on automatically, because the device can only work correctly when the power is at least 20%.
  • Page 15: Mopping Components

    Mopping Components 1. Install the rag: Smoothly stick the wiping cloth to the bottom of the mopping bracket. Note: Please wash and clean the wiping cloth after each use and keep the cloth clean to ensure the cleaning effect. 2. Fill in the water tank: Remove the cap from the water tank's cover and fill it with water.
  • Page 16 Mopping Components 4. Remove the water tank: When the host completes the work, press and hold the buttons on both sides in the middle of the mop bracket. Remove the mop bracket backward, and clean the cloth (Do not move or flip the host during work).
  • Page 17: Instructions For Use

    Instructions for Use On/Off button 1. Long press the button for 3s until the indicator lights is steady on, the robot voice prompt "Power On". Robot is turned on successfully. 2. While the machine is in standby state, long press the button for 3s until the indicator light turn off, robot voice prompt "...
  • Page 18 Instructions for Use Fault Condition When an abnormality occurs in the operation of the sweeping robot, the cleaning key indicator light flashes slowly and gives voice prompts. See "Troubleshooting" for the solution. · No operation for 10 minutes, and the sweeping robot sleeps automatically. ·...
  • Page 19: Connecting To Ngteco Home App

    Search for the NGTeco Home App in Apple App Store or Google Play Store and download the App to your mobile phone. Open the NGTeco Home App and log in with your account. If you do not have an account, create an account with your phone number or Email ID.
  • Page 20: Routing Maintenance

    Routing Maintenance Rolling Brush (Clean it regularly) Buckle 1. Turn over the host machine and press the Rollerbrush buckle on the main brush cover to take out the roller brush. 2. Use the configured cleaning tool to clean the dust outside the roller brush and inside the roller brush cavity, and then remove the entanglements on the roller brush.
  • Page 21 Routing Maintenance Li-ion Battery · The host machine is furnished with high-performance lithium-ion batteries. To maintain a good performance for battery, please keep the robot charging in the charging station. · If the robot is left unused for a long time, please shut down the power switch and keep it properly, and charge it at least every 3 months in order to avoid damaging batteries due to excessive discharge.
  • Page 22: Basic Information

      Basic Information Device Robot Vacuum Name Type NG-RV2100 Size 350*350*98mm Weight 3.6kg Battery 5200mAh-Lin Rated Voltage 14.4V Rated power Charging Base NG-RV2 Type Size 160*145*90mm Rated voltage Rated power...
  • Page 23: Faq

    Questions Solution -The battery is low, please place the device on the charging stand and align it to the charging pads, and the device will automatically turn on Can not boot (when it is completely dead, it will take a while to automatically turn on) -When the ambient temperature is lower than 0°C or higher than 40°C, please use it in the environment of 0 to 40°C.
  • Page 24: Troubleshoot

    Troubleshoot Fault Tone Solution Mistake 1: Dustbin removed, please The cleaning is triggered when the dust box is taken out, check and restart please put the dust box back in. The cleaning is triggered when the water tank is removed, Mistake 2: Water tanks removed please put the water tank back in.
  • Page 25: Product Hazardous Substance Content And Name

    Product Hazardous Substance Content and Name Harmful Substances Name (PBDE) (Pb) (Hg) (Cr(VI)d) (PBB) (Cd) Circuit Board Assembly Battery Charger Power Cable Metallic Parts Motor Shell Other Accessories This form is prepared according to the provisions of SJ/T 11364 O: Indicates that the content of this hazardous substance in all homogeneous materials of this part is below the limit requirement specified in GBT/T 26572 X: Indicates that the content of the hazardous substance in at least one homogeneous material of the part exceeds the limit requirement specified in GBT/T 26572...
  • Page 26 FCC Statement 1.  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 27 This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Declaration of Conformity (DoC): Hereby, NGTECO CO., LIMITED. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Type of Wireless...
  • Page 28 1600 Union Hill Road Alpharetta, GA 30005 E-mail: service.ng@ngteco.com www.ngteco.com Copyright©2022 NGTECO CO., LIMITED. All rights reserved.

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