Samsung Galaxy A8 User Manual
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SM-A530W
User Manual
English (CA) 01/2018 Rev. 1.0
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung Galaxy A8

  • Page 1 SM-A530W User Manual English (CA) 01/2018 Rev. 1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Samsung account Gallery Transferring data from your previous 101 Always On Display device 103 Multi window Understanding the screen 108 Samsung Pay Notification panel 112 Samsung Members Entering text 113 Samsung Notes 114 Calendar 115 Samsung Health 119 S Voice...
  • Page 3 154 Device maintenance 156 Apps 157 Lock screen and security 158 Face recognition 160 Fingerprint recognition 164 Smart Lock 164 Samsung Pass 167 Secure Folder 171 Cloud and accounts 172 Backup and restore 173 Google 173 Accessibility 174 General management...
  • Page 4: Basics

    Apps related to the content may not work properly, depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics Maintaining water and dust resistance Your device is water and dust resistant. Follow these tips carefully to maintain the water and dust resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.
  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Proximity/Light sensor Speaker LED indicator Front camera (Dual) Speaker Volume key Power key SIM card tray Touchscreen Multipurpose jack (USB Type-C)
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 12 Basics Hard keys Volume key Power key Function • Press and hold to turn the device on or off. Power • Press to turn on or lock the screen. Volume • Press to adjust the device volume. Soft buttons Show and hide Back button button Recents button...
  • Page 13: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 14 Basics Plug the USB power adapter into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. •...
  • Page 15 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 16: Sim Or Usim Card (Nano-Sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 17 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Gently pull the tray out of the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 18 To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Gently pull the tray out of the tray slot.
  • Page 20 Basics Place a memory card on the tray with the gold-coloured contacts facing downwards. Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may fall out of the tray. Insert the tray back into the tray slot.
  • Page 21 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 22: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
  • Page 23: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary, depending on the device’s software and your region.
  • Page 24 To set the screen lock method later, tap No, thank you. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to...
  • Page 25: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 26: Transferring Data From Your Previous Device

    Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
  • Page 27 Basics Smart Switch Transfer data between mobile devices via Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch.
  • Page 28 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to step 5. Connect your previous device to the computer using the device’s USB cable.
  • Page 29 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 30: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 31 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 32 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 33 Basics Turning on the screen using the Home button On the Always On Display, double-tap the Home button to turn on the screen. Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. •...
  • Page 34 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 35 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 36 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen.
  • Page 37 Basics • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options.
  • Page 38 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 39 Basics Icon Meaning Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 40 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 41 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
  • Page 42: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 43 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 44: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 45 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. • : Add an item from the clipboard. •...
  • Page 46 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
  • Page 47: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 48 Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Sleep: Put apps in sleep mode to save the battery by preventing them from running in the background.
  • Page 49: Bixby

    • To use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • To use the Bixby feature, you must register and sign in to your Samsung account. • Available Bixby services may differ depending on the region or service provider.
  • Page 50 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. Opening Bixby Home Swipe to the right on the Home screen. The Bixby Home screen will appear. Swipe upwards or downwards to view recommended content.
  • Page 51 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
  • Page 52 Apps and features Viewing Bixby cards The cards that are most useful to you will be shown on the top based on the time and location. You can view more cards by setting more apps to show as Bixby cards. On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.
  • Page 53 • To use this feature, the device must be connected to a Wi-Fi or mobile network. • To use this feature, you must register and sign in to your Samsung account. • The available features and search results may vary depending on the region or service provider.
  • Page 54 Apps and features Launching Bixby Vision You can launch Bixby Vision using various methods. • In the Camera app, tap BIXBY VISION. • In the Gallery app, select an image and tap • In the Internet app, tap and hold an image and tap Bixby Vision. •...
  • Page 55 Apps and features Searching for shopping information Recognize products and search for information online. You can search for information even when you do not know the product’s name. You can also search for information by recognizing the product’s barcode. For example, if you want to search for the product’s information online, use the Bixby Vision features.
  • Page 56 Apps and features Detecting and translating text Detect text in an image to share or translate it. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features. The device will detect the sign’s text and translate it into the language you select.
  • Page 57 Apps and features Setting languages for text detection In Bixby Vision, select the language to use for recognizing the text of documents or business cards. Activate Bixby Vision. Tap → Settings → Select languages. Tap the Auto detect language switch to deactivate it. Select Documents or Business cards, check languages to use, and then tap DONE.
  • Page 58 Apps and features Searching for nearby places Search for landmarks or information about nearby places. You can use this feature when you find a way or search for nearby places. For example, if you want to search for cafes in your current area, use the Bixby Vision features. The device will search for and show you nearby cafes.
  • Page 59 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. Point the camera towards the desired image or object and activate Bixby Vision.
  • Page 60 • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. • To use location reminders, the GPS feature must be activated.
  • Page 61 Apps and features Make sure the Add icon on Home screen option is ticked and tap START. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen. Creating reminders Create reminders with various methods.
  • Page 62 Apps and features Creating reminders from Bixby Home On the Bixby Home screen, tap UPCOMING REMINDERS on the Reminder card. Enter information, set the time or the location condition, and then save the reminder. Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view the content later.
  • Page 63 Apps and features Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit.
  • Page 64 Customizing Bixby settings On the Bixby Home screen, tap → Settings. • Samsung account: View your Samsung account information. • Cards: Select apps to show as cards on the Bixby Home screen. • Apps with cards: View apps that are available as Bixby cards. You can also download more apps to show as Bixby cards.
  • Page 65: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
  • Page 66 Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
  • Page 67 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. You can send a text message or a sticker to reject a call.
  • Page 68 Apps and features Options during calls If the area around the rear camera and flash is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 69 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad.
  • Page 70: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 71 Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
  • Page 72 Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.
  • Page 73 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. Launch the Contacts app and tap → Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE.
  • Page 74: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
  • Page 75 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap Blocking unwanted messages Block messages from specific numbers added to your block list.
  • Page 76 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. • Notification sound: Change the notification sound. •...
  • Page 77: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 78 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.
  • Page 79: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
  • Page 80: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. When you use the Live focus feature of the front dual camera, you will get a selfie with the background blur level adjusted. Camera etiquette •...
  • Page 81 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply various filters or effects. Front camera/Rear camera Shooting modes/Filters and effects...
  • Page 82 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold Current mode Stickers list...
  • Page 83 Apps and features • The preview screen may vary, depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolution.
  • Page 84 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 85 Apps and features to take a photo. Background blur adjustment bar The background blur may not be applied properly in the following conditions: • The device or the subject is moving. • The subject is thin or transparent. • The subject has a similar colour or pattern to the background. •...
  • Page 86 Apps and features Editing the background blur level of Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature in Gallery. Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR. Drag the background blur adjustment bar to the left or right to adjust the blur level.
  • Page 87 Apps and features More fun with live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video.
  • Page 88 Apps and features Using shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want. • You can add shortcuts to frequently used shooting modes on the Home screen. On the shooting modes list, tap →...
  • Page 89 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. •...
  • Page 90 Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
  • Page 91 Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 92 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 93 Apps and features Customizing camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. •...
  • Page 94 Apps and features FRONT CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.
  • Page 95: Gallery

    • Volume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.
  • Page 96 Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Bixby Vision Add a sticker. Draw on the image. Apply a filter or effect. Share the image with others.
  • Page 97 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as location, documents, type, and more. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play.
  • Page 98 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
  • Page 99 Apps and features Sharing stories You can share stories with your contacts. Launch the Gallery app and tap STORIES. Select a story to share. , select contacts, and then tap DONE. A link to the files will be sent to them via text message. When your contacts accept the share request, the story will be shared and more images and videos can be added to the story by your contacts.
  • Page 100 Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 101: Always On Display

    Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. •...
  • Page 102 Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. Launch the Settings app, tap Lock screen and security → Information and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it. To control music playback on the Always On Display, double-tap the clock.
  • Page 103: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 104 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
  • Page 105 Apps and features Using additional options Tap the bar between the app windows to access additional options. Use the snap window feature. Close the app. Switch the selected window to a pop-up view. Switch locations between app windows. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 106 Apps and features Minimizing the split screen view Press the Home button to minimize the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimized split screen view.
  • Page 107 Apps and features Tap DONE. The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app windows. In the lower window, swipe upwards or downwards to select another app to launch. Pop-up view Tap the Recents button to open the list of recently used apps.
  • Page 108: Samsung Pay

    You can view more information, such as cards that support this feature, at www.samsung.com/samsungpay. Alternatively, launch the Samsung Pay app and tap → Help. • To use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account Fingerprint recognition.
  • Page 109 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 110 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
  • Page 111 Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.
  • Page 112: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 113: Samsung Notes

    When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.
  • Page 114: Calendar

    Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 115: Samsung Health

    Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. Starting Samsung Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 116 View guide messages or notifications from Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items. • GOALS: Set your daily fitness goals and view your progress. • PROGRAMS: Use customizable exercise programs.
  • Page 117 On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker. Current step total Target • You may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
  • Page 118 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 119 Setting the language → Language, and then Open the Samsung folder and launch the S Voice app. Then, tap select a language. The selected language is applied to S Voice only, not to the language displayed on...
  • Page 120: Voice Recorder

    Use different recording modes for various situations. The device can convert your voice to text. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.
  • Page 121: My Files

    Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD: This is the normal recording mode. • SPEECH-TO-TEXT: The device records your voice and simultaneously converts it to onscreen text.
  • Page 122: Clock

    Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.
  • Page 123: Calculator

    Apps and features STOPWATCH Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER Launch the Clock app and tap TIMER.
  • Page 124: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Add apps.
  • Page 125 Apps and features Tap a game from the games list. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen. If you cannot see your games, tap Add apps. Removing a game from Game Launcher Tap and hold a game and tap Remove.
  • Page 126 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Access the Game Launcher screen.
  • Page 127: Dual Messenger

    Apps and features Dual Messenger Install the second app and use two separate accounts for the same messenger app. Launch the Settings app and tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 128: Samsung Connect

    Samsung folder, launch the Samsung Connect app, and then tap SUPPORTED DEVICES. • Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
  • Page 129 Apps and features Open the Samsung folder and launch the Samsung Connect app. The dashboard will appear. Access additional options. Search for and register nearby devices. Supported devices Samsung Connect tips User stories Manage automations. Dashboard Manage locations and devices.
  • Page 130 Adding devices by locations Add devices by locations, view the list of devices in a same location, and control them. Open the Samsung folder, launch the Samsung Connect app, and then tap Devices.
  • Page 131 For example, add an automation to turn on the audio automatically every day at 7:00 AM. Launch the Samsung Connect app and tap Automations → ADD AUTOMATION. Tap When do you want to use this automation? and set the conditions.
  • Page 132: Sharing Content

    Using additional features • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 133: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 134 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
  • Page 135: Introduction

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 136: Wi-Fi

    Settings • NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the payment related apps.
  • Page 137 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature.
  • Page 138: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 139 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 140: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 141 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
  • Page 142 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
  • Page 143: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share its mobile data connection with other devices when a network connection is not available. Connections can be made via Wi-Fi or USB. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
  • Page 144: More Connection Settings

    Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 145 Settings Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. MirrorLink You can display your device’s screen on the vehicle’s head unit monitor.
  • Page 146: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
  • Page 147: Notifications

    Settings • Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. •...
  • Page 148: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Auto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
  • Page 149: Blue Light Filter

    Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it.
  • Page 150 Settings Optimizing the full screen colour balance Optimize the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. On the Settings screen, tap Display →...
  • Page 151: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option.
  • Page 152: Advanced Features

    Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Smart stay: Set the device to prevent the display from turning off while you are looking at it.
  • Page 153 Settings • Multi window: Select a Multi window launch method. • Smart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen.
  • Page 154: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimization feature On the Settings screen, tap Device maintenance →...
  • Page 155 The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.
  • Page 156: Apps

    Settings Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL. Memory On the Settings screen, tap Device maintenance →...
  • Page 157: Lock Screen And Security

    • App shortcuts: Select apps to display shortcuts to them on the locked screen. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
  • Page 158: Face Recognition

    Settings • Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. • App permission monitor: Set to receive notifications when the permissions you select are used by apps that you are not using. You can manage the settings of each app and view their permission usage history.
  • Page 159 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Lock screen and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap CONTINUE.
  • Page 160: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 161 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 162 Settings Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE.
  • Page 163 Settings Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to webpages. Refer to Samsung Pass for more information. Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information.
  • Page 164: Smart Lock

    Select an option and follow the on-screen instructions to complete the setting. Samsung Pass Samsung Pass allows you to sign in to your Samsung account, webpages, or apps more easily and securely via your biometric data rather than entering your login information.
  • Page 165 Scan your fingerprint and tap NEXT to complete the Samsung Pass registration. If the Add to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password.
  • Page 166 Settings Managing sign-in information View the list of websites you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Lock screen and security → Samsung Pass. Unlock the screen using the preset screen lock method.
  • Page 167: Secure Folder

    Settings Tap Delete data. Enter your Samsung account password. Your Samsung Pass data will be deleted. Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.
  • Page 168 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 169 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving images from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE.
  • Page 170 Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 171: Cloud And Accounts

    Notes saved in Samsung Notes will not be backed up. Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account. On the Settings screen, tap Cloud and accounts.
  • Page 172: Backup And Restore

    On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
  • Page 173: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customize the settings to improve accessibility for visually impaired users. •...
  • Page 174: General Management

    • Report diagnostic information: Set the device to automatically send its diagnostic and usage information to Samsung. • Marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.
  • Page 175: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
  • Page 176: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. • My phone number: View your phone number. •...
  • Page 177: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 178 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 179 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 180 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 181 • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 182 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 183: Removing The Battery

    • Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...
  • Page 184 • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 185 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
  • Page 186 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
  • Page 187 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 188 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
  • Page 189 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 190 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 191 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 192 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
  • Page 193 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 194 Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 195 Health and Safety All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public.
  • Page 196 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 197 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.
  • Page 198 About HEVC Advance THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE;...

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