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Summary of Contents for Suncast MITEL 5300
- Page 1 Voice for Business 5300 Quick Reference Guide...
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Page 2: Table Of Contents
Table of Contents About Sunco Communications ..... 1 HOW TO PLACE A SERVICE TICKET......1 Guide for Buttons ........2 MITEL 5320………………………………………………….2 MITEL 5330..............3 MITEL 5340………………………………………………….4 BUTTON DESCRIPTIONS…………………………...……5 Calling & Programming ......4 BASIC CALL HANDLING……………………………….…4 ADVANCED CALL HANDLING…………………………...5 VOICEMAIL SET-UP……………………………..…………6... - Page 3 Sunco is your trusted independent business telecom and managed IT systems integrator At Sunco, our passion is to make business communication easier for our clients. We are your trusted independent business telecom and managed IT systems integrator, with more than 20 years of experience helping companies get more from their telecommunications and IT services.
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Page 4: Mitel 5320
Voice for Business 5300 Guide Mitel 5320 Name Corded Handset Display Provides 15 self-labelling, programmable buttons. External Speaker Navigation Buttons Volume Control Ring/Message Indicator Speaker Mute Menu Cancel Key Hold Key Redial Key Transfer/Conference Key Message Dialpad... -
Page 5: Mitel 5330
Voice for Business 5300 Guide Mitel 5330 Name Corded Handset Display Provides 32 self-labelling, programmable buttons. External Speaker Navigation Buttons Volume Control Ring/Message Indicator Speaker Mute Menu Cancel Key Hold Key Redial Key Transfer/Conference Key Message Dialpad... -
Page 6: Mitel 5340
Voice for Business 5300 Guide Mitel 5340 Name Corded Handset Display Provides 47 self-labelling, programmable buttons. External Speaker Home Button Navigation Buttons Ring/Message Indicator Speaker Mute Menu Cancel Key Hold Key Redial Key Transfer/Conference Key Message Dialpad... -
Page 7: Button Descriptions
Voice for Business 5300 Guide Button Descriptions Button Action Up or Down Provides volume control. Scrolls through features options. Speaker Activates Handsfree Mode. Mute Mutes the microphone during a call. Menu Provides access to menus for your phone's additional features. Cancel The Cancel or Goodbye key. -
Page 8: Calling & Programming
Voice for Business 5300 Guide Calling & Programming BASIC CALL HANDLING TRANSFERRING A CALL MAKING A CALL Ensure you are on active call with the party you Lift the handset or press the speaker/headset wish to transfer. key for handsfree. Press the Transfer softkey. -
Page 9: Advanced Call Handling
Voice for Business 5300 Guide Calling & Programming ADVANCED CALL HANDLING MAKING A CALL USING THE CONTACTS APPLICATION Press the Menu key, and then press >> until Call History appears. Press OK, and then press Next or Prep to navigate to the desired call history type (Missed Calls, Answered Calls, or Outgoing Calls). -
Page 10: Voicemail Set-Up
Voice for Business 5300 Guide VOICEMAIL SET-UP Accessing Your Mailbox All of your voice messages will reside in your personal mailbox, which is passcode protected. Your temporary passcode will be in your welcome email to use the first time you access your mailbox. How you log into your mailbox will depend on whether you’re calling from inside or outside your company. - Page 11 Voice for Business 5300 Guide VOICEMAIL SET-UP CONTINUED… Voicemail Options Press the Voicemail Key or Dial 6000 from your phone or *8 Main Menu Options 1) Press 6 to create a new Message a) Enter Mailbox No. of intended recipient. Press 9 for Personnel Directory b) Press 7 to Review c) Press 3 to Discard Message d) Press 2 to Append Message...
- Page 12 YOUR TRUSTED SYSTEMS INTEGRATOR We do the right thing We embrace change We do what it takes We are accountable to the outcome We bring out the best in each other www.sunco.ca...
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