en Troubleshooting
Fault
Drum jerks after the
programme starts.
Residual water is
present in the com-
partment
.
Vibrations and move-
ment of the appliance
whilst spinning.
Drum rotates, water
does not flow in.
Heavy foam build-up
High spin speed not
reached.
The spin programme
does not start.
30
Cause and troubleshooting
This is caused by an internal motor test.
Not a fault – no action required.
▶
Insert in compartment
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 13
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 13
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 11.
▶
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin / عصرprogramme.
▶
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
is blocked.