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Package
Connection
Features
- 5-in-1 Hub: USB 3.0 Type A х 2,
4K UHD HDMI (4K, 30HZ)
USB-C PD 60W
Ethernet output 100 Mbit/s - Compatible with Mac OS,
Windows OS
| Package content | Connection |
| Multiport hub Quick guide | Connect the multiport hub to the PC / laptop / USB C port |
Safety Instructions
Read carefully and follow all instructions before using this product.
- Do not expose the device to excessive moisture, water or dust. Do not install in rooms with high humidity and dust level.
- Do not expose the device to heat: do not place it close to heating appliances, and do not expose it to direct sun rays.
- Clean the device with dry cloth only.
It is forbidden to dismantle the device. Attempt to repair this device is not recommended and leads to warranty waste.
Please ensure that the USB-C interface of your connected USB-C laptops/tablet has a Full Feature USB-C port, which supports video, audio, data transmission and PD Charging. Otherwise, some functions might not work with this product.
Troubleshooting
| Problem | Solution |
| Multiport hub does not work | Remove the device from the system and install it again. Check the device, and connect it to another USB C port |
| The device does not work when connected with hub | Your computer's OS may not support some devices Some devices that do not support guiding function may cause the computer to lock under the boot interface. Please remove all USB devices that are connected to the hub and try again |
| No internet connection via RJ45 | Please check if you can connect to the internet when your Router connects to the device with the RJ45 interface directly Please check the status of the wireless network connection and check if the IP address gets the address assigned by the router |
Warranty
The warranty period starts from the day of the product purchase from Canyon authorized Seller. The date of purchase is the date specified on your sales receipt or on the waybill. During the warranty period, repair, replacement or refund for the purchase shall be performed at the etion of Canyon. In order to obtain warranty service, the goods must be returned to the Seller at the place of purchase together with proof of purchase (receipt or bill of lading). 2 years warranty from the date of purchase by the consumer. The service life is 2 years. Additional information about the use and warranty is available at
https://canyon.eu/warranty-terms/
Manufacturer:
Asbisc Enterprises PLC, 43, Kolonakiou Street,
Diamond Court 4103 Ayios Athanasios
http://canyon.eu
If the actions from the above list do not contribute to problem solving, please contact the support team at
Canyon http://canyon.eu/ask-your-question/
Date of manufacture: (see at the package). Made in China.
All other products names and trademarks are property of their respective owners.
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Canyon DS-4 - USB 3.0 USB Type C 5 Port Hub Quick Guide
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