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Spark Plus 2
User Guide
© ZTE 2018 Ver 1.0 March 2018

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Summary of Contents for Zte Spark Plus 2

  • Page 1 Spark Plus 2 User Guide © ZTE 2018 Ver 1.0 March 2018...
  • Page 2 ZTE Corporation. ZTE Corporation reserves the right to modify technical parameters and specifications in this guide, and promptly correct the contents in the guide that are inconsistent with the latest documents.
  • Page 3 Installation of a third-party ROM or non-official operating system (commonly called ‘rooting’ your device) might bring unwanted security risks and may make your device inoperable. ZTE Corporation will not be liable for the security threats brought by unofficial upgrade of the...
  • Page 4: Table Of Contents

    Contents Getting Started ..........................7 Key Definitions ......................8 Inserting and Removing the SIM Card ................9 Charging the Battery ....................10 Getting to Know Your Phone ....................... 11 Screen Control ......................11 Volume Controls ......................12 Home Screen ......................13 Switch to Sleep Mode (turn off the display) ..............
  • Page 5 Adjust the Volume ...................... 19 Turn the Speaker On or Off ..................19 Add a Multi Party or Conference Call ................19 Use Touch Tones During a Call for Automated Call Systems ........19 Contacts ............................20 Add New Contact ......................20 Delete Contacts ......................
  • Page 6 Set up a Gmail Account for the First Time ..............25 Connectivity ..........................26 Wi-Fi ........................... 27 Bluetooth® ........................28 Bluetooth Low Energy (Bluetooth Smart)..............29 Connect to a Computer to Transfer Files ..............30 Settings ............................31 Airplane Mode ......................31 Phone .........................
  • Page 7 Sound Recorder ......................38 FM Radio ........................38 More Applications ........................39 Chrome ........................39 File Manager ....................... 41 Clock ........................... 41 Calculator ........................43 Calendar ........................43 Downloads ........................45 Manage Applications ........................45 Install New Applications ....................45 Uninstall Applications ....................
  • Page 8: Getting Started

    Getting Started...
  • Page 9: Key Definitions

    Key Definitions Back key Touch to open the previous screen you were working in. If the onscreen keyboard is open, touch to close the keyboard. Home key Touch to open the home screen. If you are viewing the left or right extended home screen, touch it to open the central home screen.
  • Page 10: Inserting And Removing The Sim Card

    Inserting and Removing the SIM Card You must insert a valid SIM card into your phone before use. 1. Switch off your phone and disconnect any external power. 2. Remove the back cover using the thumb catch in the bottom left corner (viewed from the back) 3.
  • Page 11: Charging The Battery

    Charging the Battery Connect the charger to the phone using a USB cable, and plug the charger into a standard power socket. Only use the approved charger and USB lead provided. Always insert the charger lead carefully. Check the plug and socket are aligned correctly. Do NOT use excessive force which may damage the USB port.
  • Page 12: Getting To Know Your Phone

    Getting to Know Your Phone Screen Control You can control your phone through a series of operations on the screen. - Touch: You can touch the items on the screen to select, to open the applications or to use the keyboard to input characters.
  • Page 13: Volume Controls

    Volume Controls The volume keys work in different ways depending on which application or menu you are in. Lock screen or Home Screen Volume keys control the Ring Volume and the Priority Interruptions panel. Moving the volume all the way down will enable Vibrate mode with handset interruptions controlled by All, Priority, or None.
  • Page 14: Home Screen

    Home Screen The home screen appears as the phone is in idle mode. On the home screen, you can check the status of the phone and access applications. Touch the Back key to return to the previous screen. Touch the Home Key to return to the home screen. Manage Notifications - Open notifications panel: Drag down from the top of the screen to open the notifications panel.
  • Page 15 Add Widgets to the Home Screen Press & hold an empty area on the home screen, select WIDGETS. Move Icons on the Home Screen Press & hold the icon you want to move, drag it to your desired position on the screen and release Press &...
  • Page 16 Favourites Tray The favourites tray icons at the bottom of the screen remain visible on every Home screen. - Place an app icon in the Favourites tray: Touch, hold, & slide to move one of the Favourites icons out of the tray. Then use the same technique to move another one into the same position. The All Apps icon in the centre is permanent and cannot be moved or deleted.
  • Page 17: Switch To Sleep Mode (Turn Off The Display)

    Switch to Sleep Mode (turn off the display) The display will automatically dim and turn off after a pre-set period of time (see Settings > Display) to save power and prevent inadvertent operations such as making phone calls in your pocket.
  • Page 18: Make And Answer Calls

    Make and Answer Calls Make a Call Directly make a call On the home screen, touch the button to open the Dialler. Touch a recently called number or enter numbers on the Dial Pad and touch to make the call. Make a call from Contacts On the home screen, touch the icon, touch the desired contact and touch the phone...
  • Page 19: Answer A Call

    Answer a Call Your phone will ring or vibrate (depends on the current mode and settings) for an incoming call. - Slide the icon from middle to right to answer the call. - If you are using another application press the Answer or Reject button displayed at the top of the screen.
  • Page 20: Adjust The Volume

    Adjust the Volume In a call, you can raise or lower the volume by using the volume keys. Turn the Speaker On or Off In a call, touch the button to turn on the speaker, and touch it again to turn off speaker. Add a Multi Party or Conference Call In a call, touch for Options then Add call.
  • Page 21: Contacts

    Contacts You can place calls from the Phone app , the Contacts app , or other apps or widgets that display contact information. Wherever you see a phone number or call icon, you can usually touch it to dial. The contacts interface can be divided into the following tab pages: - All Contacts: View the list of contacts.
  • Page 22: Delete Contacts

    Delete Contacts 1. In the all Contacts view long press on any contact to get the Delete option. 2. If you are viewing a single Contact press the three dots for Options > Delete Edit Contact Details 1. In Contacts, touch the contact whose details you want to edit. 2.
  • Page 23: Import/Export Contacts

    Import/Export Contacts 1. In Contacts, touch to select Import/Export contacts 2. Select Import and Export and follow the prompts. Share a Contact 1. In Contacts, tap the contact you want to share. 2. Touch the and then touch Share. 3. Select application with which to share (Bluetooth ®...
  • Page 24: Messaging

    Messaging In Messaging, you can send or receive text messages and multimedia messages. On the home screen or in the All Apps screen, touch the Messaging icon to open. Send Messages 1. In Messaging, touch the icon. 2. Input your desired telephone number. You can also touch the button to select a contact from the People and then touch OK icon to add a contact.
  • Page 25: Receive Messages

    Receive Messages 1. In idle mode, you will be reminded about the new messages in the notification area. Slide down to open the notification panel to view. 2. Touch the message. 3. Enter text to reply to the message. Touch the icon to send the message.
  • Page 26: Message Settings

    Message Settings In Messaging, touch Options and then touch Settings to perform relevant settings. Gmail You can use Gmail to read and write email from any mobile device or browser. All your email is always up to date and available no matter where you check it from. On the home screen or in the All Apps screen, touch the Gmail icon to open Gmail.
  • Page 27: Connectivity

    Connectivity Your phone can connect to the Internet via your mobile phone operator or over a Wi-Fi network. When A Wi-Fi network is configured and available the device will automatically choose the Wi-Fi connection to reduce your mobile data usage. GSM/WCDMA Data Connection Different locations may have different mobile networks available.
  • Page 28: Wi-Fi

    Wi-Fi Turn on/off Wi-Fi 1. In the All apps screen, touch Settings > WIFI. 2. Touch the blue circle to turn it ON or OFF 3. You can also pull down the Quick Settings Panel and touch the Wi-Fi icon to switch Wi-Fi on or off.
  • Page 29: Bluetooth

    Bluetooth® ® Via the Bluetooth function, you can exchange data with other Bluetooth devices that are within a short distance. Turn on/off Bluetooth ® 1. On the home screen, touch and then touch Settings. ® 2. Touch Bluetooth , and slide the ON/OFF button to turn it on or off. Pairing 1.
  • Page 30: Bluetooth Low Energy (Bluetooth Smart)

    ® 3. Search for and pair with a Bluetooth -enabled device. ® Change Your Phone’s Bluetooth Name ® 1. If the Bluetooth function is not turned on, turn it on. ® 2. Touch Bluetooth , then touch > Rename this device to edit the name of your device, then touch Rename.
  • Page 31: Connect To A Computer To Transfer Files

    Connect to a Computer to Transfer Files Transfer audio, video and picture files between your phone and your computer. Connect your phone using the USB data lead supplied. First time, select Install driver on the handset notifications window. On your PC, use Windows Explorer to open the CD Drive: USB Driver, then double click Setup to install the handset drivers.
  • Page 32: Settings

    Settings Airplane Mode In areas where the use of mobile devices is restricted, you can activate the Airplane mode to disable phone function but still use other functions of your phone such as calendar, music and games. You will not be able to make/answer calls, send/receive messages in Airplane mode. 1.
  • Page 33 Ringtones Phone Ringtone: Select the ringtone to sound when you receive a call. Message Tone: Select the ringtone to sound when you receive a message. Notification Tone: Select the ringtone to sound when you receive a notification. Vibrate: Set the phone to vibrate and play a ringtone for incoming calls. Dial pad touch tones: Check to play a sound when you touch dial pad.
  • Page 34 Using Micro SD Storage To copy files between a PC and your phone’s SD card, you should set the SD card as USB mass storage. 1. Connect your phone to your PC with the USB cable. 2. Turn on USB storage. During this time, you can’t access the SD card from your phone, so you can’t use applications that rely on the SD card, such as Camera, Gallery and Music.
  • Page 35: Accounts And Sync

    Accounts and Sync Adding Your Accounts 1. Touch Settings > Accounts > Add account. 2. Touch the account type you want to add. 3. Follow the onscreen instructions to enter your account information. Most accounts require a username and password, but the details depend on the kind of account and the configuration of the service you're connecting to.
  • Page 36: Date & Time

    input > Language. Date & Time You can set the format of date and time. On the home screen touch and then touch Settings > Advanced Settings > Date & time. About Phone You can check the phone’s status, battery use, software version, etc. On the home screen touch and then touch Settings >...
  • Page 37: Camcorder

    Take Photos 1. In the All Apps screen, touch the Camera icon to open the camera. 2. Aim the camera lens at the subject and make any necessary adjustments. Touch the icon to change the camera settings. Press the ‘Manual’ prompt to change the ISO, Exposure, White Balance and Interval Timing Settings.
  • Page 38: Gallery

    Touch the icon to change the video settings: 2. Focus your lens on the object, touch the icon to start and to stop recording. After a video is recorded, you can slide to the left to view it. Gallery The Gallery categorizes your pictures and videos by storage location and stores these files in folders.
  • Page 39: Sound Recorder

    Sound Recorder You can record audio files through sound recorder. Open the Sound Recorder Before opening the sound recorder, please insert a memory card. In the All Apps screen, touch the Sound Recorder icon to open it. Record Audio Files 1.
  • Page 40: More Applications

    The wired headset that comes with your phone works as an antenna, so always connect the headset when using the radio. When you receive an incoming call while listening to the radio, the radio will be turned off. To tune in, plug your headset into your phone. In the All Apps screen, press the FM Radio icon to open it.
  • Page 41 On the home screen or in the All Apps screen, touch the icon. 2. First time you need to Accept and Continue, and can add an account if you want to sync and share your browsing Bookmarks and History between different devices. 3.
  • Page 42: File Manager

    Settings You can choose settings that will affect how page content is displayed and privacy and security preferences to suit your browse style. In Chrome touch the > Settings to enter the settings interface. File Manager In the All Apps screen, touch the File Manager icon. You can view all files saved in the phone or on the memory card.
  • Page 43 Adding an Alarm 1. Touch 2. Touch the icon at the top of the screen. 3. Touch Add alarm. Turning on/off an Alarm To turn it on, touch OFF and slide it to the right. Touch ON and slide to the left to turn it off. World Time Press the Red Globe icon at bottom of screen to add a new world time location (City) Timer...
  • Page 44: Calculator

    Calculator In the All Apps screen, touch the Calculator icon. On the Calculator screen, slide the screen to the right or left to switch between Advanced panel and Basic panel. Calendar Touch the Calendar icon in the All Apps screen. Creating a New Event 1.
  • Page 45 9. Select default colour if you choose to colour code your event types. 10. Press Save. On the calendar screen, touch an event to view its details. Changing Your Calendar View On the calendar screen, touch the date at the top and choose Day, Week, Month, or Agenda. Swipe to scroll vertically or horizontally.
  • Page 46: Downloads

    returned to the Calendars to display screen where what you chose is now displayed and where you can choose which to display in the calendar. 4. To change the settings for the calendar, touch , then scroll to Settings > General and follow the prompts.
  • Page 47: Uninstall Applications

    3. Select Install (for free items) or Buy. 4. If you select Install, the item will start downloading immediately. 5. If you select Buy, enter your credit card information. Follow the on-screen instructions. Installing applications not in the Play Store 1.
  • Page 48: Technical Specifications

    Technical Specifications Size and Weight 145 × 72 × 9.9 mm. 185g with battery Networks 4G LTE Band 3, 7, 28, 40 (1800/2600/700/2300) LTE Data Rates: 150Mbps Down / 50Mbps Up 3G UMTS 850, 2100 MHz. HSPA+ 42Mbps data 2G 900, 1800 MHz. Display TFT 5.0”, FWVGA 480 x 854, 196pi, Capacitive touch.
  • Page 49 Capacity 4000mAh Li-ion user replaceable Charge 3-4 hrs with AC Charger Time Battery Standby Up to 420 hours (subject to network) time Voice talk Up to 15 hours (subject to network) time Connectivity Bluetooth 4 , Wi-Fi 802.11b/g/n, 3.5mm jack NAHJ (North American Headphone Jack), micro USB SIM Card Nano SIM, 4FF format.
  • Page 50: Troubleshooting

    Troubleshooting Symptom Solution How do I check the software Menu > Settings > About phone > Build number version? How do I reset to factory Menu > Settings > Backup & reset > Factory data reset defaults? How do I check the SMS Messages >...
  • Page 51 How do I select Network Menu > Settings > More > Mobile Networks > Preferred mode? network type Symptom Solution How do I manually select a Menu > Settings > More > Mobile Networks > Network carrier? operators > Search networks How do I enable USB Menu >...
  • Page 52 Apps > System updates How do I check for Software Updates? Symptom Solution How do I change the Menu > Settings > Sound & notifications > Phone ringtone Ringtone? Possible network coverage issue. Check the signal level. With only 1 or 2 bars, the battery has to work harder to maintain The battery discharges network contact.
  • Page 53 Search ZTE Devices on Facebook and send us a message. How do I get more technical support? Symptom Solution Turn Bluetooth on. Set visibility to Show. Make sure the I cannot connect to other pass-code is correct. Possible compatibility issues. Not all...
  • Page 54: Error Messages

    Error Messages Message Solution Check a valid SIM card is inserted. No SIM Card See the Getting Started section Enter PIN code You have set a SIM PIN. Please enter your SIM PIN code. Contact Spark to get the PUK code Enter PUK code Contact Spark to obtain the network unlocking code.

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