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•
For TVs from different manufacturers, the
HDMI CEC could be called differently.
Check theTV user manual on how to
enable it.
When you switch on the TV, the home theater
automatically switches on.
•
This behavior is normal when you are using
Philips EasyLink (HDMI-CEC). To make the
home theater work independently, switch
off EasyLink.
Cannot access BD-Live features.
•
Make sure that the home theater is
connected to the network. Use a wired
network connection (see 'Set up the wired
network' on page 12), or wireless network
connection (see 'Set up the wireless
network' on page 13).
•
Make sure that the network is set up.
Use a wired network installation (see 'Set
up the wired network' on page 12), or
wireless network installation (see 'Set up
the wireless network' on page 13).
•
Make sure that the Blu-ray disc supports
BD-Live features.
•
Clear memory storage (see 'BD-Live on
Blu-ray' on page 16).
My 3D video played in 2D mode.
•
Make sure that your home theater is
connected to a 3D TV through an HDMI
cable.
•
Make sure that the disc is a Blu-ray 3D disc,
and the Blu-ray 3D video option is on (see
'BD-Live on Blu-ray' on page 16).
TV screen is black when you play a Blu-ray 3D
video or a DivX copy protected video.
•
Make sure that the home theater is
connected to the TV through an HDMI
cable.
•
Switch to the correct HDMI source on
the TV.
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Cannot download video from an online video
store.
•
Make sure that your home theater is
connected to the TV through an HDMI
cable.
•
Make sure that the USB storage device
is formatted, has enough memory to
download the video.
•
Make sure that you have paid for the video,
and it is within the rental period.
•
Make sure that the network connection
is good. Use a wired network connection
(see 'Set up the wired network' on page
12), or a wireless network connection (see
'Set up the wireless network' on page 13).
•
Visit the video store website for more
information.
Bluetooth
A device cannot connect with the home
theater.
•
The device does not support the
compatible profiles required for the home
theater.
•
You have not enabled the Bluetooth
function of the device. See the user manual
of the device on how to enable the
function.
•
The device is not correctly connected.
Connect the device correctly. (see 'Play
audio through Bluetooth' on page 16)
•
The home theater is already connected
with another Bluetooth device. Disconnect
the connected device, then try again.
Quality of audio play from a connected
Bluetooth device is poor.
•
The Bluetooth reception is poor. Move
the device closer to the home theater, or
remove any obstacle between the device
and the home theater.
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