BZBGEAR BG-4KCHA PRODUCT MANUAL TABLE OF CONTENTS Statement Safety Precaution Introduction Features Packing List Specifications Operation Controls and Functions Connection Diagram Video Streaming Troubleshooting USB Pin Definition Tech Support Warranty Mission Statement Copyright · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906 Email: support@bzbgear.com...
● This product does not contain parts that can be maintained or repaired by users. Damage caused by dismantling the product without authorization from BZBGEAR is not covered under the warranty policy. ● Installation and use of this product must strictly comply with local electrical safety standards.
PRODUCT MANUAL Introduction The BG-4KCHA is an advanced USB-C 4K video capture device with a scaler, HDMI 2.0 loopout, audio, and HDR10 to SDR conversion, designed for professional HDMI video signal capturing. It uses a USB 3.1 Type-C Gen 1 (USB 3.0) interface, allowing for high-speed transmission.
BZBGEAR BG-4KCHA PRODUCT MANUAL Packing List ● 1x BG-4KCHA ● 1x USB 3.0 A to C Cable (host to device) ● 1x User Manual Specifications Model Name BG-4KCHA Technical Role of usage Video Capture Device Input Video bandwidth 600MHz Output bandwidth...
BZBGEAR BG-4KCHA PRODUCT MANUAL Operation Controls and Functions Front and Rear Panel Name Function Description STEREO AUDIO OUT Audio extracts from HDMI input STEREO AUDIO IN Connect to analog stereo audio source STEREO AUDIO OUT VOLUME KNOB To adjust the stereo audio out sound level...
BZBGEAR BG-4KCHA PRODUCT MANUAL Video Streaming Create a Video Streaming Users can create video streams on their streaming service platform. The steps below show how to complete video streaming settings from Twitch and YouTube. Twitch 1. Browse to the Twitch website (https://www.twitch.tv/) and log in. Next, select "Creator Dashboard"...
Page 9
BZBGEAR BG-4KCHA PRODUCT MANUAL 3. Go back to Twitch and select "Channel" from your account drop-down menu. At this point, you will see the players live stream.. · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906...
Page 10
BZBGEAR BG-4KCHA PRODUCT MANUAL YouTube 1. Browse to the YouTube website (https://www.youtube.com/) and log in. Next, click "Go live" from the "Create" icon menu at the top right of the screen. * If you are using YouTube for the first time to create a video stream, you need to wait 24 hours to enable the function.
Page 11
BZBGEAR BG-4KCHA PRODUCT MANUAL 3. You will see the "Stream key" from the “STREAM SETTINGS” below. Copy the "Stream key" and paste it into the "Stream Key" field in the OBS, then click "Start Streaming" in the software. * Please refer to steps 4-6 of the OBS software control program.
Page 12
BZBGEAR BG-4KCHA PRODUCT MANUAL 5. The player on YouTube will start live streaming. Stream and record videos with OBS OBS is a popular USB capture freeware and has excellent compatibility. Please start with OBS if users are not familiar with USB capture devices.
Page 13
BZBGEAR BG-4KCHA PRODUCT MANUAL Start the software control program After downloading the software, please open it and follow the below steps to complete the video streaming settings. 1. First, find the "Scenes" window, click "+" in the lower left corner, and then enter the name of the scene to create a new scene.
Page 14
BZBGEAR BG-4KCHA PRODUCT MANUAL 2. Find the "Source" window, click "+" in the lower left corner, and then select "Display Capture" or "Video Capture Device" to create a new source. 3. Next, you can set display capture properties. If you select "Display Capture" in step 2, you can select the primary monitor or other extended monitor as the display source.
Page 15
BZBGEAR BG-4KCHA PRODUCT MANUAL 4. Click "Settings" and then select "Stream" to perform streaming settings. Users can choose service providers, including Twitch, YouTube, etc. · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906 Email: support@bzbgear.com...
Page 16
BZBGEAR BG-4KCHA PRODUCT MANUAL 5. Paste the stream key provided by the service provider into the "Stream Key" field, then click "Apply" and "OK" after setting. In addition, users can click "Get Stream Key" at this step to open the service provider website.
BZBGEAR BG-4KCHA PRODUCT MANUAL Troubleshooting Most of the issues experienced by users are not from the USB capture device itself, but from the sophisticated software and hardware combination of PC or laptop. Please follow the following suggestions if help is required: 1.
1.888.499.9906 support@bzbgear.com bzbgear.com Warranty BZBGEAR Pro AV products and cameras come with a three-year warranty. An extended two-year warranty is available for our cameras upon registration for a total of five years. For complete warranty information, please visit bzbgear.com/warranty. For questions, please call 1.888.499.9906 or email support@bzbgear.com.
AVoIP, professional broadcasting, conferencing, home theater, to live streaming solutions. We pride ourselves on unparalleled customer support and services. Our team offers system design consultation, and highly reviewed technical support for all the products in our catalog. BZBGEAR delivers quality products designed with users in mind. ·...
PRODUCT MANUAL Copyright All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual contains no guarantee, standpoint expression or other implies in any form. Product specification and information in this manual is for reference only and subject to change...
Need help?
Do you have a question about the BG-4KCHA and is the answer not in the manual?
Questions and answers