Smart Call Handling - Sony Xperia XZ Premium User Manual

To mute the ringtone for an incoming call
• When you receive the call, press the volume key.
Rejecting a call with a text message
You can reject a call with a text message, sent automatically to the caller and
stored in the Messaging conversation with the contact.
You can select from a number of predefined messages available on your device, or
you can create a new message. You can also create your own personalised
messages by editing the predefined ones.
To reject a call with a text message when the screen is inactive
1 When an incoming call arrives, tap RESPONSE OPTIONS.
2 Select a predefined message or tap Write new message.
To reject a call with a text message when the screen is active
1 When an incoming call arrives, tap the heads-up notification window where
the phone number or the name of the contact is displayed.
2 Tap RESPONSE OPTIONS.
3 Select a predefined message or tap Write new message.
To reject a second call with a text message
1 When you hear repeated beeps during a call, tap RESPONSE OPTIONS.
2 Select a predefined message or tap Write new message.
To edit the text message used to reject a call
1 From your Home screen, tap
2 Find and tap Settings > Call > Reject call with message.
3 Tap the message that you want to edit, then make the necessary changes.
4 Tap OK.

Smart call handling

You can handle incoming calls without touching the screen by turning on the
Smart call handling function. Once activated, you can handle calls in the following
way:
• Answer: bring the device to your ear.
• Reject: shake the device.
• Ringer off: place the device face down.
To turn on Smart call handling
1 From your Home screen, tap
2 Find and tap Settings > Call.
3 Tap Smart call handling.
4 Tap the slider under Smart call handling.
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