Table of Contents
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Instruction Manual
Manual Contents
• Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
• App Download . . . . . . . . . . . . . . . . . . . . . . . . . .4
• Connecting Bluetooth Adaptor . . . . . . . . . . . .5
• App Connection . . . . . . . . . . . . . . . . . . . . . . . . .7
Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
• On Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
• Remote Support . . . . . . . . . . . . . . . . . . . . . . . .9
Commissioning/Setup . . . . . . . . . . . . . . . . . . . . . . .10
• Startup Wizard . . . . . . . . . . . . . . . . . . . . . . . . .10
• Adjust Menus . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
• Troubleshooting Wizard . . . . . . . . . . . . . . . . .12
• Alarm Menus . . . . . . . . . . . . . . . . . . . . . . . . . .13
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
• Service Wizard . . . . . . . . . . . . . . . . . . . . . . . . .14
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
• Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Bluetooth Adaptor Update . . . . . . . . . . . . . . . . . . .16
Alta Control Updates . . . . . . . . . . . . . . . . . . . . . . . .17
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
• Specifications . . . . . . . . . . . . . . . . . . . . . . . . .18
• Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . .19
• Troubleshooting Tips . . . . . . . . . . . . . . . . . .20
!
Before making any setting changes, installing or
servicing this boiler, follow all instructions including
DANGER, WARNING, CAUTION, and NOTICE hazard
notifications found in boiler Installation, Operating and
Service Instructions provided with boiler and available
through USB Connect app.
NOTICE: Only use the Bluetooth Adaptor while on site.
Never leave the Bluetooth Adaptor on site and connected
to boiler.
Need help or have a question?
Contact Customer Support at (717) 397-4701
111679-02 - 1/23
Page
DANGER
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Table of Contents
Summary of Contents for U.S. Boiler Company USB-Connect
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Page 1: Table Of Contents
Instruction Manual Manual Contents Page • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Getting Started . -
Page 2: Introduction
USB-Connect is a commissioning, diagnostic and service tool consisting of a Bluetooth Adaptor and mobile device app. The app communicates with any U.S. Boiler condensing boiler. USB-Connect is a local service tool with portal data collection and live streaming to enable remote support. - Page 3 Introduction (continued) USB-Connect Features: Portal Features: • Bluetooth Adaptor connects boiler to USB- • Stores reports, data logs, site photos and Connect App. alarm history. • English and Spanish Language. • Real-time remote monitoring when signal available. • Start-up, Troubleshoot and Service Wizards.
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Page 4: Getting Started
Getting Started Step 1: Install App Android Go to App store Go to Play store Download USB-Connect Download USB-Connect Step 2: Create User Account Fillout profile and review and accept Terms and Existing User select Sign In: Conditions, Privacy Policy:... -
Page 5: Connecting Bluetooth Adaptor
Getting Started (continued) Step 3: Connect Bluetooth Adaptor Alta models (all) Alpine (shown), Aspen & K2 (+K2FT) CABLE 1 CABLE 2 RJ12 Straight Cable, RJ45 Split Cable, 111662-01 36-inch, Silver 24-inch, Black For Alta Boiler For Sage Controller Equipped Boiler Direct to Sage Controller (req . - Page 6 Getting Started (continued) Step 4: Using App Launch App Before opening the App, connect Bluetooth Adaptor and wait for LED light to turn solid green. Demo Mode When not near a boiler or Bluetooth Adaptor a user may view an Alta Boiler Demonstrator Mode to review available options, manuals, and alarm descriptions.
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Page 7: App Connection
Step 5: Sign into USB-Connect Web Portal After you have completed your profile using the USB-Connect App, U.S. Boiler customer service will send you an invitation to sign into the web portal where you can view status, service reports and live data when a cell signal is available. -
Page 8: Monitoring
Monitoring On Site Home screen provides water temperatures supplied to and returning from heating elements and faucets. At a glance the user is aware of the current demands and burner status. Additional information is available from Main Data, Controller Status, Input/Output Status, as well as Zone Panel Status and Sequencer Status when used. 111679-02 - 1/23... -
Page 9: Remote Support
Monitoring (continued) Remote Support App offers reports, site photos and data logging to document boiler performance and aid remote support. Reports, site photos, and logs may be email and/or stored on devices as pdf or csv files. All files are archived at portal. Status Report Service Report Data Logging... -
Page 10: Commissioning/Setup
Commissioning/Setup Start Up Wizard is provided to walk users through most common setup tasks. Start-up Wizard collects instructions, status, and key parameter adjustment together to allow required actions to be as easy and successful as possible. 111679-02 - 1/23... -
Page 11: Adjust Menus
Commissioning/Setup (continued) Adjust menus provide opportunity to adjust advanced settings. Each setting is provided with adjustable range and detailed explanation. 111679-02 - 1/23... -
Page 12: Troubleshooting
Troubleshooting Troubleshooting Wizard is provided to walk users through solving common issues. Troubleshooting Wizard collects instructions, status, and key parameter adjustment together to allow contractors to investigate efficiently, step by step. 111679-02 - 1/23... -
Page 13: Alarm Menus
Troubleshooting (continued) Active Alarm provide detailed explanation, possible cause and solution to every alarm. 111679-02 - 1/23... -
Page 14: Service
Service Service Wizard is provided to walk users through most common service tasks. Service Wizard provides instructions to allow required actions to be as easy and successful completed. 111679-02 - 1/23... -
Page 15: Resources
Resources Manuals are provided to ensure the user always has complete and the latest information. Note: Download the manual to ensure it is available when there is no cell service and to enable zooming. 111679-02 - 1/23... -
Page 16: Bluetooth Adaptor Update
Bluetooth Adaptor Update When new Bluetooth Adaptor firmware versions are available, the user will be alerted with an option to download the new firmware. Select “Ok” and allow the firmware download to complete. After download is complete disconnect and then reconnect Bluetooth Adaptor power and close App and reopen once Bluetooth Adaptor LED is solid green. New Bluetooth Adaptor Firmware Update Indication 111679-02 - 1/23... -
Page 17: Alta Control Updates
Alta Control Updates The latest Alta Controller firmware and default parameters are made available to the App. When necessary Alta Controller Firmware or default parameters may be downloaded in the field. 111679-02 - 1/23... -
Page 18: Appendix
Appendix Specifications Bluetooth Adaptor Blink Codes - Initial Power Up Description No power connected Light Blue Initializing Yellow Device Firmware Upgrade (DFU) Mode is active (waiting for update file) Purple DFU Mode is active (receiving update file) Bluetooth Adaptor Blink Codes - Running Mode Description Modbus Connection between Boiler (Shown in 1st 1/2 second) -
Page 19: Repair Parts
Repair Parts USB-Connect Bluetooth Adaptor Kit---------------------------------------------------US Boiler P/N: 111667-01 US-Connect Bluetooth Adaptor (Portable Tool, Connects USB-Connect App and Portal to: Alpine, Alta, AltaC, Aspen, AspenC, K2WT, K2WTC, K2FT, XC.); Carry case, information card; CST Sage Controller J3 Terminals to RJ45 Interface Board (111640-01); Cable 1, RJ12 Straight Cable; Cable 2, RJ45 Split Cable;... -
Page 20: Troubleshooting Tips
Appendix (continued) Troubleshooting Tips Indication Possible Cause Corrective Action App Will Not Accept Cell signal not App requires a cell signal to accept a new user profile. User can New User Account available. log in without cell signal after initial acceptance. Sage Controller: Cable 2, connections to boiler are reverse.
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