Do you have a question about the Power Cube and is the answer not in the manual?
Questions and answers
Christine
May 2, 2025
I bought my power cube back in Dec 2024 or Jan 2025, I only used it once, and it just stopped working. The power cords work fine, it's just the cube. I didn't wan to toss it, it's too new.
1 comments:
Mr. Anderson
May 16, 2025
If the ATOMI Power Cube is malfunctioning after only one use, you can take the following troubleshooting steps:
1. Check Orientation: Ensure the cube is plugged in correctly. Some users report needing to plug it in upside down for USB ports to be oriented correctly.
2. Test Other Outlets: Try plugging the Power Cube into a different wall outlet to rule out issues with the power source.
3. Check Device Compatibility: Make sure the devices you're plugging in are compatible and functioning properly.
4. Inspect for Damage: Look for any visible signs of damage to the cube, plug, or connected cables.
5. Contact Support: If the issue persists, email Atomi support at info@atomiusa.com.
6. Warranty Coverage: The Power Cube comes with a one-year limited warranty from the date of purchase, covering defects in materials and workmanship. You may be eligible for a replacement.
This answer is automatically generated
Sean Crowley
June 16, 2025
I have a Power Cube AT2357. The small USB port melted down when a charger cable was plugged into it. The plug is now fused with the port. Thoughts on this pls?
Alex
January 30, 2025
Hello,
I purchased the power cube set from Costco and one of them has stopped working. Is there a reset on the unit? If not, how would I make the unit work again? Model: AT2357 - Photo could not upload
Page 1
WE APPRECIATE FEEDBACK! Please allow our customer service team to help Power Cube with any issues before you leave a review. 3 AC Outlets + 3 Sma USB Po s User Manual /atomi_sma @atomi.sma /atomisma inc Need assistance? HELP DO NOT RETURN THIS...
Page 2
When you have multiple devices, keeping them all powered up and organized is challenging. Not anymore! The atomi Power Cube delivers the quickest charge to 3 USB-powered and 3 AC-powered devices at once. The detachable 5-foot cable adds to the convenience of charging.
Page 3
Connect and charge up to 3 USB devices 1. Read these instructions carefully for best use. 2. DO NOT use the Power Cube near water or expose it to rain or moisture. 3. DO NOT use the Power Cube near open flames, such as candles, heat sources, radiators and stoves.
Need help?
Do you have a question about the Power Cube and is the answer not in the manual?
Questions and answers
I bought my power cube back in Dec 2024 or Jan 2025, I only used it once, and it just stopped working. The power cords work fine, it's just the cube. I didn't wan to toss it, it's too new.
If the ATOMI Power Cube is malfunctioning after only one use, you can take the following troubleshooting steps:
1. Check Orientation: Ensure the cube is plugged in correctly. Some users report needing to plug it in upside down for USB ports to be oriented correctly.
2. Test Other Outlets: Try plugging the Power Cube into a different wall outlet to rule out issues with the power source.
3. Check Device Compatibility: Make sure the devices you're plugging in are compatible and functioning properly.
4. Inspect for Damage: Look for any visible signs of damage to the cube, plug, or connected cables.
5. Contact Support: If the issue persists, email Atomi support at info@atomiusa.com.
6. Warranty Coverage: The Power Cube comes with a one-year limited warranty from the date of purchase, covering defects in materials and workmanship. You may be eligible for a replacement.
This answer is automatically generated
I have a Power Cube AT2357. The small USB port melted down when a charger cable was plugged into it. The plug is now fused with the port. Thoughts on this pls?
Hello, I purchased the power cube set from Costco and one of them has stopped working. Is there a reset on the unit? If not, how would I make the unit work again? Model: AT2357 - Photo could not upload