Antelope ZEO User Manual

Antelope ZEO User Manual

Portable hi-fi dac & headphone amp

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User's manual
ZEO
Portable Hi-Fi DAC & Headphone amp
Version 1.0 - 28.02.2023

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Summary of Contents for Antelope ZEO

  • Page 1 User’s manual Portable Hi-Fi DAC & Headphone amp Version 1.0 - 28.02.2023...
  • Page 2: Table Of Contents

    BEFORE YOU BEGIN ..........................2 PRODUCT ACTIVATION ........................... 3 SYSTEM REQUIREMENTS ........................6 CONNECTIVITY AND LED LIGHTS EXPLAINED ................... 7 USING ZEO ON DIFFERENT SYSTEMS ....................8 Windows PC ............................... 8 macOS ................................ 9 WHAT’S IN THE BOX ..........................10 CUSTOMER SUPPORT INFORMATION ....................
  • Page 3: Before You Begin

    Antelope Audio’s proprietary technologies developed within the last 15 years. ZEO is a Plug & Play device, it does not require any mandatory software installation, although there is an available Antelope Launcher application which allows Firmware updates.
  • Page 4: Product Activation

    It requires an active Internet connection on your computer. This chapter contains the necessary instructions: 2. Open your internet browser and navigate to https://en.antelopeaudio.com/login/ 3. Login to the Antelope Audio user area with your e-mail and password. If you don't have an account, visit https://en.antelopeaudio.com/sign-up/ to create one.
  • Page 5 5. Click on “ZEO” from the device list. After selecting your device, enter the 13-digit serial number which you can find on a small sticker in the base of your device or on the side of the box: Antelope Audio ZEO User Manual...
  • Page 6 6. Download and install the Antelope Launcher application for Windows or macOS. You will only need it in case a Firmware update is required. Further instructions on the use of the Antelope Launcher can be found here. Antelope Audio ZEO User Manual...
  • Page 7: System Requirements

    Audio Device Class iOS: • iPhone 8 or newer • Recommended iOS 16 Additional Information: • Stable Internet connection is required to download the Antelope Launcher and update the firmware of the device. Antelope Audio ZEO User Manual Page 6...
  • Page 8: Connectivity And Led Lights Explained

    CONNECTIVITY AND LED LIGHTS EXPLAINED ZEO has the following hardware components: • 1 x 3.5mm Headphone output Headphones The оutput can send signal to different headphones and aux cables. • 1 x USB-C port for playback and power supply The port can be connected to a USB-C port of a smartphone, tablet or computer with the provided USB-C to USB-C cable or together with the USB-C to USB-A adapter into a USB-A port.
  • Page 9: Using Zeo On Different Systems

    ‘Open Sound settings’ and navigate to “Advanced”: If you are using ZEO with a DAW, it will automatically follow the Sample rate of the DAW without the need to change it from “Windows Sound Settings”.
  • Page 10: Macos

    • Sample rate can be changed from the drop-down menu “Format”. If you are using ZEO with a DAW, it will automatically follow the Sample rate of the DAW without the need to change it from “Audio MIDI Settings”. The device will appear as Core Audio driver in your DAW.
  • Page 11: What's In The Box

    WHAT’S IN THE BOX • ZEO DAC • USB-C to USB-C cable • USB-C to Lightning cable USB-C to USB-A adapter • Getting Started leaflet Antelope Audio ZEO User Manual Page 10...
  • Page 12: Customer Support Information

    CUSTOMER SUPPORT INFORMATION Antelope Audio Customer Support can be reached by the following means: Online Visit support.antelopeaudio.com Phone We are there for you around the clock, 21 hours/day, Monday to Friday. North America +1-916-238-1643 01:00 a.m. – 10:00 p.m. (EST) International +44 19 2593 3423 06:00 a.m.
  • Page 13: My Antelope Audio Product Isn't Working

    Please, don't attempt to send us your device without receiving a RMA number first, as the device will be returned and not serviced. How do I get an RMA number? The Antelope Audio Customer Support team is in charge of issuing RMA numbers. Visit support.antelopeaudio.com and get in touch.
  • Page 14 The shipping costs are covered by the owner of the product. Antelope Audio will not cover any local customs charges. We recommend using a courier service of your choice (e.g. DHL, UPS, FedEx). The package...
  • Page 15: Limited Warranty Policy

    Antelope Audio Limited Warranty or under their consumer law rights. All claims made under the Antelope Audio Limited Warranty will be governed by the terms set out in this warranty document.
  • Page 16 3) to refund the price paid. Should Antelope Audio decide to refund the price paid, it may deduct from the paid Product’s price any damages caused to the Product; where, within...
  • Page 17 These warranty obligations are conditioned upon the hardware being returned to the original place of purchase, or another place as directed by Antelope Audio, with the original sales receipt attached. You will be required to pay shipping and handling charges for returning the product.
  • Page 18 Antelope Audio or any of its authorized manufacturing partners; (ii) Products purchased from a person or entity which is not an authorized dealer or re-seller of Antelope Audio; (iii)Product sold “as is” or “with all faults”, to the extend permitted by local law.
  • Page 19 Any warranty claims that cannot reprocessed through your original point of purchase should be addressed directly to Antelope Audio. Our customer service contact information can be found on the web or in the documentation included with your Product.
  • Page 20 (B2B) / Direct customers of Antelope Audio please email us at techsupport@antelopeaudio.com (ii) A valid proof of purchase is required for RMA processing (i.e. receipt, invoice, etc). Antelope Audio will provide you with the RMA number within 2 working days as of the claim submission date.
  • Page 21: Safety Notes

    ● Both occasional and continued exposure to high sound pressure levels can cause permanent ear damage via headphones and monitors. ● The device is designed to operate in a temperate environment, with a correct Operating Temperature of 0-50° C, 32-122° F. Antelope Audio ZEO User Manual Page 20...
  • Page 22: Technical Specifications

    4th Generation Acoustically Focused Clocking (AFC™), 64-bit DDS Sample Rates (kHz) 44.1, 48, 88.2, 96, 176.4, 192, 352, 384 DoP: 64- 128 Physical Dimensions: 128 х 27 х 89 mm Weight: 60g (approx.) Antelope Audio ZEO User Manual Page 21...

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