RTA 460MCBC-N2EW Product User Manual

RTA 460MCBC-N2EW Product User Manual

Protocol gateway
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460MCBC-N2EW
Protocol Gateway
Product User Guide
Firmware Version 8.7.53
Real Time Automation, Inc.
1
1-800-249-1612

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Summary of Contents for RTA 460MCBC-N2EW

  • Page 1 460MCBC-N2EW Protocol Gateway Product User Guide Firmware Version 8.7.53 Real Time Automation, Inc. 1-800-249-1612...
  • Page 2 Trademarks CompactLogix, ControlLogix, & PLC-5 are registered trademarks of Rockwell Automation, Inc. EtherNet/IP is a trademark of the ODVA. MicroLogix, RSLogix 500, and SLC are trademarks of Rockwell Automation, Inc. Microsoft, Windows, and Internet Explorer are registered ® trademarks of Microsoft Corporation. BACnet is a registered trademark of American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE).
  • Page 3: Table Of Contents

    Revision History ............................5 Overview ............................... 6 Hardware Platforms ............................7 Hardware – N2EW ............................8 Powering the Gateway ..........................8 Port Configuration ........................... 10 RS232 pinouts: ............................10 RS485 pinouts: ............................10 RS422 pinouts: ............................11 Mounting with a DIN Rail ..........................12 Installing ..............................
  • Page 4 String Mapping – Explanation ........................41 Mapping – Auto-Configure Mode to Manual Configure Mode ..............42 Mapping – Manual Configure Mode to Auto-Configure Mode ..............43 View as Text ..............................44 Data Mapping ............................44 String Mapping ............................44 Base Triggering – Data Validiation Triggering ..................45 Security Configuration ..........................
  • Page 5: Revision History

    Revision History Version Date Notes 8.4.5 11/18/2019 Features Added 1. Released OPC UA Server (US) Protocol 2. Ability to now Import/Export Template Files with out an FTP session Bug Fixes 3. Updated Profinet Server (PS) on N34 hardware Platform 4. Updated Wi-Fi software 8.6.0 2/28/20 Bug Fixes...
  • Page 6: Overview

    Overview The 460MCBC-N2EW gateway connects up to 32 Modbus TCP Servers with as many as 32 BACnet/IP Servers via Wireless. By following this guide, you will be able to configure the 460MCBC-N2EW gateway. Number of ASCII devices is dependent on the Hardware and Product number of the 460 gateway.
  • Page 7: Hardware Platforms

    Hardware Platforms The 460 Product Line supports a number of different hardware platforms. There are differences in how they are powered, what serial settings are supported, and some diagnostic features supported (such as LEDs). For these sections, be sure to identify the hardware platform you are using. To find which hardware platform you are using: 1) Look on the front or back label of the unit for the part number.
  • Page 8: Hardware - N2Ew

    Hardware – N2EW Powering the Gateway The following steps will allow you to properly and safely power the gateway. Warning: Improper wiring will cause unit failure! Use the Screw Terminals power connection! 1) Connect a 12-24 VDC power source to the gateway, Red Wire = (+) Black Wire = (-). a) The unit draws 8 VDC 900mA (7.2W) Max b) The unit draws 35 VDC 900mA (31.5W) Max c) The gateway has a voltage operating range from 8-35 VDC, 24 VDC is recommended.
  • Page 9 Hazardous Environment Power & Installation Instructions This equipment is suitable for use in Class I, Division 2, Groups A, B, C and D, or non-hazardous locations only. WARNING – EXPLOSION HAZARD - Do not disconnect equipment unless power has been removed or the area is known to be non-hazardous.
  • Page 10: Port Configuration

    Port Configuration The Port Configuration page is where you set port specific parameters. These settings must match the settings of the device(s) that you are connecting to. Only 1 mode can be configured for this hardware. Below are the wiring pinouts for each mode. When you have completed your port configuration, click the Save Parameters button.
  • Page 11: Rs422 Pinouts

    RS422 pinouts: Real Time Automation, Inc. 1-800-249-1612...
  • Page 12: Mounting With A Din Rail

    1) Mount your DIN Rail. 2) Hook the bottom mounting flange under the DIN Rail. 3) While pressing the 460MCBC-N2EW against the rail, press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail.
  • Page 13: Accessing The Main Page

    Accessing the Main Page The following steps will help you access the browser based configuration of the gateway. By default, DHCP is enabled. If the gateway fails to obtain an IP address over DHCP it will Auto IP with 169.254.X.Y. For more information on your Operating system network setting refer to the Access Browser Configuration Doc on the CD or download from our support web site.
  • Page 14 Error: Main Page Does Not Launch If the Main Page does not launch, please verify the following: 1) Check that the PC is set for a valid IP Address a. Open a MS-DOS Command Prompt b. Type “ipconfig” and press enter c.
  • Page 15: Committing Changes To The Settings

    Committing Changes to the Settings All changes made to the settings of the gateway in Configuration Mode will not take effect until the gateway is restarted via the webpage. Changes will not be stored if the gateway’s power is removed prior to a reboot.
  • Page 16: Main Page

    Main Page The main page is where important information about your gateway and its connections are displayed. Mode (orange box below): Running Mode: • Protocol communications are enabled • Configuration cannot be changed during Running Mode. If changes are needed, click the Configuration Mode button shown in the green box below...
  • Page 17: Device Configuration

    Device Configuration The device configuration area is where you assign the device description parameter. Changes can only be made when the gateway is in Configuration Mode. Once you are done configuring the Description, click the Save Parameters button. Network Configuration The network configuration area is where you assign the IP address and other network parameters.
  • Page 18 Network Interface Options The N2EW hardware has three different Network Interface options, Independent Mode, Switch Mode and Wi-Fi Mode. Below, you can find the different use cases that each interface option allows for. Independent Mode 1) Two Ethernet-based protocols on the same IP Network a) Ethernet Port 1 used OR b) Ethernet Port 2 used OR c) Wi-Fi used OR...
  • Page 19 d) Ethernet Port 1 & 2 used 2) Two Ethernet-based protocols on different IP Networks a) Ethernet Port 1 used AND b) Ethernet Port 2 used AND c) Wi-Fi used Switch Mode – Only Ethernet Port 1 is used for protocol communication 1) One Ethernet-based protocol on the IP Network (layer-2 switch) a) Ethernet Port 1 used for direct protocol communication b) Ethernet Port 2 available for daisy chaining devices together...
  • Page 20: Modbus Tcp/Ip Client Configuration

    Modbus TCP/IP Client Configuration Click the Modbus TCP/IP Client button to access the configuration page. 1) Select which Network Interface to use for this Modbus TCP/IP connection. If using single port hardware, the Network Interface will default to Ethernet port only. 2) Delay Between Messages: Enter the length of time to delay between read and write scan line requests (ms).
  • Page 21: Modbus Tcp/Ip Client Device Configuration

    Modbus TCP/IP Client Device Configuration The bottom area of the Modbus TCP/IP Client Configuration page lets you configure up to 32 external Modbus TCP/IP server devices. 1) To add additional server connections, click the -Select- dropdown under Modbus TCP/IP Client Device List and select Add Generic Server option.
  • Page 22 8) Bit Pack: Select the formatting of the Coil Status/Input Status. Automap will use this packing size to map coils to/from the other protocol. The bit pack selection here should match that of the other protocol. The starting address is considered Bit 0 and is the low-order bit. 9) To enable data swapping, select the required Swap Indicator.
  • Page 23: Configuring Read And Write Scan Lines

    Configuring Read and Write Scan Lines Follow these steps to manually configure Read and Write Scan Lines. 1) Click the View Read Scan Lines or View Write Scan Lines button. 2) Enter a Unit ID for the Client to communicate to. 3) Select a Point Type for each Scan Line.
  • Page 24 2) Enter the # of consecutive points to read for that point/data type. See the Scan Line Data Limit section at the bottom of the webpage for max values in a scan line. Real Time Automation, Inc. 1-800-249-1612...
  • Page 25: Bacnet/Ip Client Configuration

    BACNet/IP Client Configuration Click the BACnet/IP Client button to access the configuration page. 1) Select which Network Interface to use for this BACnet/IP connection. If using single port hardware, the Network Interface will default to Ethernet Port only. 2) Enter a Device Label. This is an internal device alias used during data mapping. 3) Enter the decimal value of the UDP Port that the gateway will communicate on (Default is 47808 (0xBAC0)).
  • Page 26: Bacnet/Ip Client Device Configuration

    BACnet/IP Client Device Configuration The bottom area of the BACnet/IP Client Configuration page lets you configure up to 32 external BACnet/IP Server devices. 1) To add additional Server connections, click the -Select- dropdown under BACnet/IP Client Device List and select Add Generic Server option. a.
  • Page 27: Configuring Read Scan Lines

    Configuring Read Scan Lines Follow these steps to manually configure Read Scan Lines. 1) Select View Read Scan Lines if not already selected. 2) Select an Object Type for each Scan Line. Options include: Analog Input, Analog Output, Analog Value, Binary Input, Binary Output, Binary Value, and Multi-State Input, Multi-State Output, Multi-State Value, CSV (CharacterString Value).
  • Page 28: Mapping - Transferring Data Between Devices

    Mapping - Transferring Data Between Devices There are 5 ways to move data from one protocol to the other. You can combine any of the following options to customize your gateway as needed. Option 1 – Data Auto-Configure Mappings: The gateway will automatically take the data type (excluding strings) from one protocol and look for the same data type defined in the other protocol.
  • Page 29: Display Mapping And Values

    Display Mapping and Values The Display Data and Display String pages are where you can view the actual data for each mapping that is set up. Display Data Click the Display Data button to view how the data is mapped and what the values of each mapping are. Here you will see how each data point (excluding strings) is mapped.
  • Page 30 This page is very useful when verifying that all data is mapped somehow from one protocol to another. If a data point is not mapped, it will display on this page in a yellow highlighted box. The Display Data page will display up to 200 mappings per page, simply navigate to the next page for the additional mapping to display.
  • Page 31 To view the actual data mappings, click the Edit Mapping button. For more details, see the Data Mapping-Explanation section. To view the data mappings purely as text, click the View as Text button. For more details, see the View Data Mapping as Text section. Real Time Automation, Inc.
  • Page 32: Display String

    Display String Click the Display String button to view what the values of each Parsing and/or Concatenating strings are, you can also click on the Edit Mapping to view the mapping of each string. To view the source or destination groups from a string, click the dropdown menu to generate the information regarding that device.
  • Page 33 If there are values of “Data Not Valid “on this page, it indicates that the source has not been validated yet and no data is being sent to the destination. NOTE: You can view the whole string data by clicking on Diagnostics Info drop down and navigating to ASCII Diagnostics page.
  • Page 34: Display String Use Case

    Display String use case Sending a message of “RTA,Support,Rocks” from an ASCII device to the RTA unit. The ASCII Parsing Configuration would look like my example below. There are more detailed examples of what all the fields represent in the ASCII Parsing section.
  • Page 35: Data And String Mapping - Auto-Configure

    Data and String Mapping – Auto-Configure The Auto-Configure function looks at both protocols and will map the data between the two protocols as best as it can so that all data is mapped. Inputs of like data types will map to outputs of the other protocols like data types first.
  • Page 36: Data Mapping - Explanation

    Data Mapping – Explanation Below are the different parts that can be modified to make up a data mapping. 1) Enable (red box above): Check to enable mapping. If not checked, this mapping is skipped. 2) Source Field (yellow box above): a) Group - Select the data group you set up in the protocol config to use for this mapping.
  • Page 37: Data Mapping - Adding Diagnostic Information

    The gateway operates at 200 ticks per second. This equates to one tick every 5ms. Thus, mapping this to a destination will give easy confirmation of data flow without involving one of the two protocols. If data stops on the destination end, then the RTA is offline. Real Time Automation, Inc.
  • Page 38 4) XY_NetBmpStat a) If a protocol is a Client/Master, there is a Network Bitmap Status that is provided on the Diagnostics Info page under the Variables section. b) Since a Client/Master may be trying to communicate with multiple devices on the network, it may be beneficial to know if a Server/Slave device is down.
  • Page 39 5) Status_XY a) There are two Statuses provided, one for each protocol. This gives access to the overall status of that Protocol. Each Bit has its own meaning as follows: Common Status: 0x000000FF (bit 0-7)1 byte Hex: Bit Position: Decimal: Explanation: 0x00 if we are a Slave/Server...
  • Page 40 Non-Recoverable Faults 0xFF000000 (bit 24-31)4 byte Hex: Bit Position: Decimal: Explanation: 0x01 16,777,216 nonrecoverable fault – task fatal err 0x02 33,554,432 nonrecoverable fault – config missing 0x04 67,108,864 nonrecoverable fault – bad hardware port 0x08 134,217,728 nonrecoverable fault – config err 0x10 268,435,456 Configuration Mode...
  • Page 41: String Mapping - Explanation

    String Mapping – Explanation Below are the different parts that can be modified to make up a string mapping. String data types can only be mapped to other string data types. There is no manipulation that can be done on the string. 1) Enable (red box above): Check to enable mapping.
  • Page 42: Mapping - Auto-Configure Mode To Manual Configure Mode

    Mapping – Auto-Configure Mode to Manual Configure Mode To transition from Auto-Configure Mapping Mode to Manual Configure Mode, click the dropdown at the top of the Mapping Configuration page and select Manual Configure. After you click this button, you will be prompted to confirm if this is really what you want to do. Click OK to proceed to Manual Configure Mode or click Cancel to remain in Auto-Configure Mappings Mode.
  • Page 43: Mapping - Manual Configure Mode To Auto-Configure Mode

    Mapping – Manual Configure Mode to Auto-Configure Mode To transition from Manual Configure Mode to Auto-Configure Mapping Mode, click the dropdown menu at the top of the Mapping Configuration page and select Auto-Configure Mappings. Click OK to proceed to delete all current mappings and go back to Auto-Configure Mappings Mode. Click Cancel to keep all mappings and remain in Manual Configure Mode.
  • Page 44: View As Text

    View as Text Data Mapping The View as Text page displays the point to point mapping(s) you set up in the Data Mapping section. This will also display any manipulation(s) that are configured. Each line on this page will read as follows: ->...
  • Page 45: Base Triggering - Data Validiation Triggering

    Note: # is an internal reference to the Server/Slave number you are settings up. ex. RTA Server/Slave products can only be Trigger 1 and Handshake 1 since we are only 1 device. If RTA is a Master/Client, then you can have a Trigger# for each server/slave connected too.
  • Page 46 3) Within the Data Mapping page manually add 2 additional mappings. 4) The first mapping is going to be the Data Validation Triggering. AO21 will write to the RTA, MC Trigger 1 will mark data invalid. 5) The second mapping, the MC Handshake will increment that all data is validated and write to AI21 “all data is validated”.
  • Page 47: Security Configuration

    Security Configuration To setup security on the 460 gateway, navigate to Other->Security Configuration. You can configure Security for 3 administrators, 5 users, and 1 guest. THIS IS A TOTAL SECURITY FEATURE The security feature offers a way to password protect access to diagnostics and configuration on the network.
  • Page 48: Security Configuration-Security Levels

    Security Configuration-Security Levels Each webpage in the gateway can have a separate security level associated with it for each user. Security Levels: 1) Full Access: Capability to view and configure a web page. 2) View Access: Capability to view a web page, but cannot configure parameters. 3) No Access: No capability of viewing the web page and page will be removed from Navigation.
  • Page 49: Security - Log In

    Security - Log In Username: Name of the user to login. Password: Password of the user to login. Log In: If login is successful, the user will be redirected to the Main Page. Send Password to Email: Sends the specified User’s Password to the email configured for that user. Display Hint: Displays the hint specified for the User if one was set up.
  • Page 50: Email Configuration

    Email Configuration To setup e-mails on the 460 gateway, navigate to Other->Email Configuration. You can configure up to 10 email addresses. 1) SMTP Mail Username: The email address that the SMTP server has set up to use. 2) SMTP Mail Password: If authentication is required, enter the SMTP Server’s password (Optional). 3) SMTP Server: Enter the Name of the SMTP Server or the IP Address of the Server.
  • Page 51: Alarm Configuration

    Alarm Configuration To setup alarms on the 460 gateway, navigate to Other->Alarm Configuration. 1) Alarm Delay upon Powerup: At Powerup, the gateway will have values of ‘0’ stored for all data. This may cause alarms to trigger before these values are updated by the mating protocols. Set this field to provide needed time to update fields before considering values for alarms.
  • Page 52 5) In the Clear Error Section: a. Select the Clear Error Operation. Available options are <, >, <=, >=, !=, ==, and Change of State (COS). This is the operation that will be used to compare the Data Point value against the Error Value to determine if the alarm needs to be cleared.
  • Page 53: Diagnostics - Alarm Status

    Diagnostics – Alarm Status Alarm Status will only display under the Diagnostic menu tab if at least 1 Alarm is enabled. 1) # Alarms Enabled: This is a count of enabled alarms. 2) # Alarms Active: This is how many alarms are presently active (set). 3) Last Active Alarm: This is the last alarm that the gateway detected.
  • Page 54: Alarms - Clear

    Alarms – Clear When an alarm is cleared, the following will occur: 1) A one-time notification will be sent to the email associated with the alarm. a. For duplicate emails to occur, the alarm must become active and then be cleared again. 2) Total # Alarms Active will decrement.
  • Page 55: Change Of State (Cos) Configuration

    Change of State (COS) Configuration To access the configuration files in the 460 gateway, navigate to dropdown Other->COS Configuration. The gateway, by default only writes when data has changed. The gateway also waits to write any data to the destination until the source protocol is successfully connected. Default values should fit most applications.
  • Page 56: Diagnostics Info

    Diagnostics Info The Diagnostics page is where you can view both protocols’ diagnostics information, # of Data Mappings, # of String Mapping and # Alarm Mappings. For protocol specific diagnostic information, refer to the next few pages. Diagnostics Mapping This section displays the number of mappings that are enabled, Data Mapping and String Mapping will show the # of Errors and First Errors.
  • Page 57: Diagnostics - Modbus Tcp/Ip Client

    Diagnostics – Modbus TCP/IP Client Select the Modbus TCP/IP Client in the dropdown menu on the Diagnostics Page to view breakdown of the diagnostics and common strings that are displayed on the page. You may also view individual server counters by selecting the device in the All Servers dropdown and clicking View. Additional diagnostic information can be found by clicking the Help button.
  • Page 58 4) Dependency Protocol Faulted – The dependent protocol is missing causing the communication to go to inactive. 5) Unknown: First Scan Not Complete – Multiple scan lines are set up for the device and the gateway has not completed all the scan lines. LED Status - This is the Status for All Servers or the specific server selected.
  • Page 59 5) Flashing Red (Empty Scan List) - One or more enabled Modbus TCP servers have no scan lines configured. 6) Flashing Red (Communication not attempted yet) – (Specific server only) No reads are configured and data needed for writes isn’t valid yet. 7) Flashing Red (Dependency Error) - The dependent protocol is missing causing the communication to go to inactive.
  • Page 60 b) Point Type Used: 3x Input Reg c) # of Points: Any 6) FC05 Force Single Coil: a) Function Code 5: Number of write Coil Status requests sent b) Point Type Used: 0x Coil Status c) # of Points: 1 7) FC06 Preset Holding Register: a) Function Code 6: Number of write Holding Register requests sent b) Point Type Used: 4x Holding Reg...
  • Page 61 a) Specific to the function code being used for the scan line 4) N (Slave Address): a) Slave address of the slave that the error was received from 5) A (Starting Address): a) Starting address of the register/status that the error was received from 6) L (Length): a) Number of points of the register/status that the error was received from Example:...
  • Page 62: Diagnostics - Bacnet/Ip Client

    Diagnostics – BACnet/IP Client Select the BACnet/IP Client in the dropdown menu on the Diagnostics Page to view a breakdown of the diagnostics and common strings that are displayed on the page. You may also view individual server counters by selecting the device in the All Servers dropdown and clicking View. Additional diagnostic information can be found by clicking the Help button.
  • Page 63 1) Connected and Running – The gateway is connected to all the BACnet/IP servers that are enabled and configured. 2) Error: Timeout – One or more enabled BACnet/IP servers have timeouts. 3) Fatal Error: No Configuration – No BACnet/IP servers are configured or none of the BACnet/IP servers configured are enabled.
  • Page 64 6) Solid Red (No Devices Configured/Enabled) – There are no BACnet/IP servers that are configured/enabled. 7) Solid Red (Empty Scan List) - One or more enabled BACnet/IP servers have no scan lines configured. a) Verify there are scan lines configured for devices that are enabled. 8) Off –...
  • Page 65 Error Code Breakdown: 1) (“DevID”) “function” “ObjectID” Err – “Error Code” a) “DevID” – This will give you the Device Instance of the server that is returning the error. b) “function” – This will either be rd for read single request, wr for write single request, rpm for read property multiple request, or wpm for write property multiple request.
  • Page 66: Led Configuration

    LED Configuration To modify the behavior of the LEDs on the 460 gateway, navigate to Other->Setup LEDs. Each LED may be set to Disabled, Protocol 1, or Protocol 2. If either protocol is a master/client, you may set the LED to represent either all slaves/servers configured in the gateway or a slave/server device. To select a slave/server device: 1) Select the protocol in the left dropdown menu.
  • Page 67: Configuration Files

    Configuration Files To access the configuration file in the 460 gateway, select the dropdown Other->Export/Import Config. Export Configuration The Export Configuration allows you to save your configuration file for backup or to be imported into another gateway. This file is named rta_cfg.rtax by default. Upon clicking the Save Configuration to File button, you will be prompted to select a location to save the file.
  • Page 68 If it encountered an error while trying to load the saved configuration, the gateway will indicate the first error it found and a brief description about it under the Load Configuration button. Contact RTA Support with a screenshot of this error to further troubleshoot.
  • Page 69: Save And Replace Configuration Using Sd Card

    Save and Replace Configuration Using SD Card Saving Configuration Using SD Card This function saves the gateway’s configuration automatically to an SD Card each time the gateway is rebooted via the Restart Now button on the web page. If this unit should fail in the future, the last configuration stored on the SD card and can be used for a new gateway to get the application back up and running quickly.
  • Page 70: Intelligent Reset Button

    Intelligent Reset Button If the IP Address of the gateway is forgotten or is unknown, there is an easy way to recover the IP Address using a reset button on the hardware. 1) On the front of the gateway below the Power LED, there is a small pinhole. Using a paperclip, press the button through this pinhole and hold the button for at least 5 seconds.
  • Page 71: Utilities

    Utilities To access the Utilities page in the 460 gateway, navigate to Other->Utilities. The Utilities screen displays information about the gateway including Operation Time, File System Usage, Memory Usage, and Memory Block Usage. Here you can also: • View the full revision of the software. •...

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