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Summary of Contents for Reply Sidekick

  • Page 2 When using the Reply mobile app, you will need the Activation Code for the location. The Activation Code can be found on the “Locations” tab of the Reply Portal. Once you have logged in, or entered the activation code into the...
  • Page 3 Reply Installation How to install Power Connect the power cord found in the Sidekick box to an AC or USB power source. Power Over Ethernet (POE) also supported. Connect to the Internet Connect one end of the GREEN ethernet cord into the port labeled “WAN”, and then...
  • Page 4 Stage 2: Establishing Connection You will see one solid GREEN light, one blinking GREEN light, and one flashing RED light whlie the device is estlablishing a connection to the Reply Server. Stage 3: Connected You will see two blinking GREEN lights when the device is successfully connected to the Reply Server.
  • Page 5 Reply Mirrored Port Setup Enabling a Mirrored Port on your switch with the Sidekick will allow you to: Monitor device registration status Get notifications when devices drop registration Run a packet capture on a specific device Monitor SIP Signal Data & export to PCAP for troublelshooting...
  • Page 6 - (1) WAN port + (1) Mirrored port on local switch - Cloud Server connection only HTTPS over port 443 - Firewall validation between Sidekick Device and Cloud Server Data Capture & Storage - Only on request in timed windows - Captures only first 576 bytes of VoIP data packets...
  • Page 7 Atheros IPQ4028 Quad-Core ARM, @717MHz Memory / Storage DDR3L 256MB / FLASH 32MB Ethernet Type 10 / 100 / 1000M Power Input PoE or 12V-1.5A Power Consumption <7W Interface 1WAN, 1LAN Wi-Fi Protocol IEEE 802.11 a/b/g/n/ac Working Temperature 0 - 45 degrees C (32 - 113 F) Dimension / Weight 116*116*37mm / 270g For support please email support@replycloud.io...
  • Page 8 replycloud.io...

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