Troubleshooting; Using The Mode Button - Cisco Catalyst Wireless 9162I Series Hardware Installation Manual

Troubleshooting

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Using the Mode Button

Using the Mode button (see
reset the AP to factory default or clear the AP's internal storage.
To reset the AP to the default factory-shipped configuration, perform the following steps:
1. Press, and continue to press the Mode button on the access point during the AP boot cycle.
2. Press until the AP console shows a seconds counter.
When the counter indicates the number of seconds for which the Mode button is pressed, the AP status
LED changes to blinking red.
3. Press the Mode button for less than 20 seconds to reset the AP to the default factory-shipped configuration.
The AP configuration files are cleared.
To clear the AP's internal storage, including all the configuration files, perform the following steps:
1. Press, and continue to press the Mode button on the access point during the AP boot cycle.
2. Press until the AP console shows a seconds counter.
When the counter indicates the number of seconds for which the Mode button is pressed, the AP status
LED changes to blinking red.
3. Press the Mode button for more than 20 seconds, but less than 60 seconds to clear the AP internal storage,
including all the configuration files.
This resets all the configuration settings to factory defaults, including passwords, WEP keys, the IP address,
and the SSID.
Using the Mode Button, on page 27
Troubleshooting the Access Point to Cisco Controller Join Process, on page 28
Important Information for Controller-Based Deployments, on page 29
Configuring DHCP Option 43, on page 29
Figure 2: CW9162I Top View with Connectors and Ports, on page
Cisco Catalyst Wireless 9162I Series Wi-Fi 6E Access Point Hardware Installation Guide
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