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Medifone User guide
Contents
Your Device .............................................................................................................. 2
To Turn the Device on:.............................................................................................. 2
To Turn the Device off: ............................................................................................. 2
Charging the battery: ................................................................................................ 2
Product Features ...................................................................................................... 3
Emergencies/ Phone Calls......................................................................................... 4
Calling any of the 5 emergency contacts .................................................................. 4
Hanging Up ............................................................................................................... 5
Receiving Calls .......................................................................................................... 5
LED Indicators ........................................................................................................... 6
Testing your Device .................................................................................................. 7
Performing the Test .................................................................................................. 7
Fall Detection ........................................................................................................... 8
Useful Codes ............................................................................................................. 8
Troubleshooting ..................................................................................................... 10
Limitations .............................................................................................................. 11
Safety Information ................................................................................................. 11
Legal Disclaimer ...................................................................................................... 12
Warranty ................................................................................................................ 13
Return / Refund Policy - 14 Day Guarantee ............................................................ 13
Page 1
© 2021 JNY Safetycare. All rights reserved Medifone version 1
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Summary of Contents for JNY Safetycare Medifone
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Page 1: Table Of Contents
Useful Codes ......................8 Troubleshooting ..................... 10 Limitations ......................11 Safety Information ....................11 Legal Disclaimer ...................... 12 Warranty ........................ 13 Return / Refund Policy - 14 Day Guarantee ............13 Page 1 © 2021 JNY Safetycare. All rights reserved Medifone version 1... -
Page 2: Your Device
• Connect the smaller end of the charging cable to the port at the back of the cradle, and the larger end of the charging cable to the Power Adapter. • Lie the MediFone flat onto the cradle. • An image of a battery will appear on the MediFone’s screen indicating it is charging. •... -
Page 3: Product Features
Top Side Button. Call the selected contact by pressing the SOS Button. Blocking unknown The MediFone can be made to receive calls from anyone (the numbers default) OR only from the Emergency Contacts. Battery Charging An image of a battery will appear on the device’s screen... -
Page 4: Emergencies/ Phone Calls
“Press number 1 on your keypad”. Once number 1 on your keypad has been pressed, the MediFone will not call anyone else and there will be no time limit in their conversation with the user. -
Page 5: Hanging Up
Important Tip: It is vital that every call be hung up by either the user or the contact to avoid additional call charges. Receiving Calls Calls can be received on your MediFone from any number. It will ring once then automatically answer. Page 5... -
Page 6: Led Indicators
MediFone. You can scroll through these by pressing the side buttons. Press the SOS button to then call the selected contact as a normal phone call. Page 6 © 2021 JNY Safetycare. All rights reserved Medifone version 1... -
Page 7: Testing Your Device
This will stop the pendant from hanging up and calling the next contact. 5. Pressing number 1 tells the MediFone that a real person has answered instead of a machine, eliminates the time limit on the call, and ceases calls to the other contacts. -
Page 8: Fall Detection
SOS Button to cancel the calls and texts before they’re sent. DO NOT throw the device. The Fall Detection works best when the Medifone is worn on a lanyard. Most of the time, when someone falls, they are not unconscious. While this may happen, it’s always best to press the SOS button in the event of a fall to be assured that the emergency contacts will be notified. - Page 9 For example, text: KL060 To turn off Fall Detection, text: KL000 We have found that KL140 is a good setting for most. Auto answer means the MediFone will ring once when called and then automatically answer. AUTO-ANSWER Replacing x with 0 turns on auto answer (which is the default setting);...
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Page 10: Troubleshooting
The activated by accident, it’s likely screen should read “Fall Alert that a setting adjustment is Cancelled”. needed. Page 10 © 2021 JNY Safetycare. All rights reserved Medifone version 1... -
Page 11: Limitations
Limitations This JNY Safety Care Medifone is reliant on the cell phone service provider’s network coverage to make phone calls, to send SMS text messages and to transmit information regarding GPS positioning. These services may vary between providers and locations throughout the world. GPS location is often not available when the JNY Safety Care Medifone is inside a building. -
Page 12: Legal Disclaimer
Legal Disclaimer Operation of the MediFone is the sole responsibility of the User. It is the User’s exclusive responsibility to test all functions and ensure the equipment is in good working condition. JNY Safety Care is not responsible for misuse or improper operation of the unit. -
Page 13: Warranty
Warranty The MediFone is warrantied for 1 year from the date of purchase when used under normal conditions and appropriately cared for and maintained. At the discretion of JNY Safety Care, repair or replacement may include new and/or refurbished parts to at least the value of the replaced unit.
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