Do you have a question about the G1500 and is the answer not in the manual?
Questions and answers
Ronnie Thompson
April 17, 2025
Right out of the box, plugged in the AC charge cable, the unit beeped and started flashing the triangle with bolt in it and a battery icon, plus an E2 error. Left AC plugged in for a couple of hours, no change! This is a brand new unit, any suggestions?
1 comments:
Mr. Anderson
May 9, 2025
The E2 error on the MARXON G1500 unit refers to an "AC Output Over Current Protection" issue. It means the AC output port is drawing too much current and cannot power devices normally.
To resolve it: 1. Remove the connected devices. 2. Restart the G1500 unit. 3. If it works normally after restart, check the devices for overcurrent. 4. If the issue persists, contact Marxon support.
This answer is automatically generated
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Summary of Contents for MARXON G1500
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User Manual G1500 Portable Power Station PARALLEL CONNECTION GROUND www.marxon.net...
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User Manual, the company("Marxon") is not liable for any damages caused. In compliance with laws and regulations, Marxon holds the final explanation right of this document and all related documents of the product. For the latest product information, please visit Marxon's official website at www.marxon.net.
Do not use unofficial components or accessories. If you need to replace any components or ccessories, please contact support@marxon.net to get further help from the official professionals. Do not lock the fan forcibly during use or place the product in an unventilated or dusty area.
During thunderstorms or stormy weather, please disconnect the AC charging or solar charging. If the product is struck by lightning, it may cause electric shock, fire, and other accidents. Ensure that the product is kept out of reach of children and pets. 1.2Disposal Guide If conditions permit, make sure that the battery is fully discharged before disposing of it in a designated battery recycling bin.
Net Weight Approximately 40.7lbs (18.5KG) Certification FCC, UL Switchover time <10ms Parallel Connection Support 2 G1500 to parallel Protection Over Voltage Protection, Overload Protection, Over Temperature Protection, Short Circuit Protection, Low Temperature Protection, Low Voltage Protection, Overcurrent Protection Over Charge Protection,...
3. Getting Started 3.1Product Details LCD Screen Main Power On/Off Button USB-A Output Ports USB-C Output Ports USB Power Button AC Power Button AC Output Sockets Grounding Terminal AC Output PARALLEL CONNECTION GROUND Parallel Ports Front Cooling Fan Emergency Lighting 12V DC Output Emergency Light Power DC Output Button...
3.2LCD Screen Battery Level Remaining Charge/ Discharge Time Remaining Battery Input Power Percentage Output Power Battery Failure AC Output Warning Output Frequency High Temperature Warning DC Output USB Indicator Error Warning Emergency Lighting AC Input Fan Indicator Low Temperature Warning 3.3Power On/Off PARALLEL CONNECTION GROUND Press and hold the Main Power Button for 2 seconds to turn the product on or off.
3.4Product Output Guide 3.4Product Output Guide Before using the product, please make sure the main power has been turned on. 3.4.1AC Output The AC output can be turned on or off by short pressing the AC Output Power Button. Indicators of the AC output will appear along with the current output wattage after the AC output is enabled.
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3.4.2USB Output Short press the USB Output Power Button to turn the USB Output on or off. USB output will be indicated on the screen when it is enabled. With 2 x 12W USB-A ports, 2x 60W USB-A fast charging ports, and 2 x 100W Type-C fast charging ports, the product supports most fast-charging protocols.
During simultaneous solar and AC charging, if the solar power is 300W, G1500 will automatically adjust the AC charging to 700W. If the solar power rises to 600W during the midday sun, the G1500 will drop the AC charging to 400W to make maximum use of solar power.
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3.5.2Solar Charging Note: Marxon G1500 comes with a built-in 600W MPPT. Do not use solar panels with extra MPPT. By using unofficial charging cables and by operating non-standardly, Marxon is not responsible for any damage. 3.5.2.1Parallel Connection 1. Connect the solar panels to the MC4 to Anderson Connection Cable by joining all positive terminals to the negative terminals of each other.
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3.5.2.2Series Connection 1. To wire solar panels in series, connect the positive terminal on the first panel to the negative terminal on the next, and so on. You would be left with one free positive terminal and one free negative terminal. 2.
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Meanwhile, users should check the 12V Anderson Input Port, car charging cable, and cigarette lighter for good contact. In the event that the standard operation is not followed, Marxon will not be held liable for any losses resulting therefrom.
3600W from the AC Outlet of the Parallel Cable and 2400W from the AC Output ports of the G1500. Step 1: Before paralleling the two G1500, please make sure that both products are not in AC charging and the AC Output Button of both products are kept off. Step 2: As shown in the diagram below, ground terminals, positive terminals and negative terminals of the Parallel Cable and the G1500 need to be connected to each other.
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Please make sure that the AC output is off before parallelizing two products.If the AC output has been turned on before plugging the parallel connectors to G1500, it is possible to generate electric sparks and the damage the parallel ports.
PARALLEL CONNECTION GROUND Note: The UPS of the G1500 does not support 0ms switching. Please do not connect G1500 to any device that requires 0ms UPS, such as data servers and workstations. It is recommended that you test and confirm the compatibility of G1500 with your devices before using the UPS function.
Check whether the solar panel or car lighter port works properly. Battery Level Indicator does not scroll. High Temperature Let the G1500 cool down for 2hrs before The product cannot be charged Charge Protection recharge. by either the solar panel or the car input.
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Voltage Abnormal of the product are not met. Disconnect G1500 from the grid and turn it off. Then reconnect G1500 to the grid and restart it. The indicator "E5" will display for 3 seconds Input Grid Frequency before learning the current electrical frequency.
For long-term storage, please check the battery level of the product every three months. If the battery level is lower than 30%, please recharge it to 60% before storing. If G1500 has been idle for too long and the battery is severely low, it will enter hibernation mode. In such case, please recharge before use.
Need help?
Do you have a question about the G1500 and is the answer not in the manual?
Questions and answers
Right out of the box, plugged in the AC charge cable, the unit beeped and started flashing the triangle with bolt in it and a battery icon, plus an E2 error. Left AC plugged in for a couple of hours, no change! This is a brand new unit, any suggestions?
The E2 error on the MARXON G1500 unit refers to an "AC Output Over Current Protection" issue. It means the AC output port is drawing too much current and cannot power devices normally.
To resolve it:
1. Remove the connected devices.
2. Restart the G1500 unit.
3. If it works normally after restart, check the devices for overcurrent.
4. If the issue persists, contact Marxon support.
This answer is automatically generated