Eventide NexLog DX Series User Manual

Smart edge capture device

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User Manual

Version 2021.1[995]

P/N: #141342

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Summary of Contents for Eventide NexLog DX Series

Page 1 User Manual Version 2021.1[995] P/N: #141342...
Page 2: Table Of Contents
2. Smart Edge Capture Device™ Setup 2.1. Unpacking the Smart Edge Capture Device™ 2.2. Smart Edge Capture Device™ General Speciﬁcations 2.2.1. Rear Panel Details: 2.3. Bench Test 2.4. Installation 2.4.1. General 2.4.2. Operating Limits 2.4.3. Location Considerations Copyright © 2020, Eventide Inc.
Page 3 2.4.9. Connecting to an Ethernet Network 2.4.10. Connecting a Keyboard 3. Conﬁguration and Use of the Smart Edge Capture Device™ 3.1. Welcome 3.2. Initial Set Up 3.3. Login 3.4. Home 3.5. Media Forwarding 3.6. Alerts Copyright © 2020, Eventide Inc.
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Page 5: Introduction
Eventide continues its tradition of combining unmatched ease-of-use with mission-critical reliability. The Eventide Smart Edge Capture Device™ is the ideal solution to capture and buffer audio from supported interfaces and reliably transfer the audio (and supported in-band metadata) to one or more NexLog DX-Series™...
Page 6: About The Smart Edge Capture Device
1.2.3. Conﬁgurations Smart Edge Capture Devices™ are available in ﬁfteen different easy-to-order conﬁgurations. • 8, 16, or 24 Analog channels • 8, 16, or 24 Digital PBX Tap channels • 24 or 48 T1 Tap channels Copyright © 2020, Eventide Inc.
Page 7: Management And Monitoring
1.2.7. Redundant Transfer Option Smart Edge Capture Devices™ include a “CAS” transfer license to 1 target NexLog DX-Series™ recording solution. Additional “CAS” transfer licenses can be purchased for transfer to additional NexLog DX-Series™ recording solution(s). Copyright © 2020, Eventide Inc.
Page 8: Customer Support Information
1. Introduction 1.3. Customer Support Information Eventide is committed to your satisfaction. If, after using this manual, you still have questions about the operation of your Smart Edge Capture Device™, contact the Eventide Service department at service@eventide.com or call (201) 641-1200.
Page 9: Smart Edge Capture Device™ Setup
• Log into the Smart Edge Capture Device™ • Click the System menu option and then System Info. • The Smart Gateway Serial Number and Current Firmware Version will be displayed, as above. Copyright © 2020, Eventide Inc.
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Page 11: Unpacking The Smart Edge Capture Device
Check the box for damage. A crushed box, holes, or water damage, for example, could indicate that the Smart Edge Capture Device™ has been damaged. Open the box and inspect the Smart Edge Capture Device™ and associated accessories. If the equipment appears damaged contact Eventide right away and save the damaged box and packaging! Check that the unit is delivered with the expected conﬁguration and accessories.
Page 12: Smart Edge Capture Device™ General Specifications
Impedance: >10 K ohm Network Ethernet 1,000 Mbps (Qty. 2) Height 1.75 inches (1 rack units) Depth 14 inches Power 350 watts Power supplies Single Fixed Weight 10.5 lbs (4.8 kg) Analog channels 8-24 Digital PBX channels 8-24 Copyright © 2020, Eventide Inc.
Page 13: Rear Panel Details
8 - VGA Output 4 - USB 2.0 Ports 9 - Diagnostic Port (not used) 5 - USB 3.0 Ports 10 - Add-on Telephony Board Slot (optional) The serial port is a standard RS232 DB 9 port. Copyright © 2020, Eventide Inc.
Page 14: Bench Test
• After several minutes, the screen will show the Login page of Conﬁguration Manager. Login with the default user/password which is Eventide and the serial number of this Smart Edge Capture Device™. •...
Page 15: Installation
– nearby. 2.4.2. Operating Limits The installation should allow the units to operate within their electrical and physical operational limits. Operating Limits Table 2.2 Parameter Range or Limits Voltage 100 - 240VAC Copyright © 2020, Eventide Inc.
Page 16: Location Considerations
The Smart Edge Capture Device™ should always be mounted on a ﬂat, non- Orientation sloping surface. 2.4.3. Location Considerations When choosing a location, consider the following: • Operating Limits. The location must respect the unit’s operating limits, as listed in the Operating Limits section of this manual. Copyright © 2020, Eventide Inc.
Page 17 For tapping digital PBX telephones and T1/E1 circuits, maximum cable lengths are extremely important, and can be different for different makes & models of telephone systems. Contact Eventide technical service for digital-tap cable length information for your particular digital phone system or T1/E1 circuits.
Page 18: Mounting Options
4-post Rack-Slide Rail Kit for the Smart Edge Capture Device™: Eventide Part# 324430 Alternatively, a center rack mounting option is also available: • 2-post Center Rack Mount Kit for the Smart Edge Capture Device™: Eventide Part# 108109 2.4.5. Connecting AC Power and UPS (Uninterruptible Power Supply) The Smart Edge Capture Device™...
Page 19 3000VA, 2700W, 240V In addition, consumer-grade UPS units may be available locally and are suitable for more casual installations and shorter run-times. Eventide has tested the following units and conﬁrms that they work with the Smart Edge Capture Devices™. Manufacturer...
Page 20: Before You Connect Audio Signals To The Smart Edge Capture Device
To reduce the risk of ﬁre, use only 26 AWG or larger telecommunication wire. The Analog Input Board handles interfacing to analog audio signals. The number of channels per board will vary depending on which is ordered. Eventide sells 8, 16, and 24 channels versions of the Analog Board.
Page 21 There is no “ground” connection. The channel and connector pin correspondence is detailed in *Appendix D: Channel Wiring for Eventide Analog Input Boards* of the NexLog DX-Series User Manual. To connect a telephone line to a given channel, simply connect the two wires to the two pins for that channel.
Page 22 (See Channel Wiring for Analog Input Boards). If you need a greater length, you may use an extender cable in series with the cable provided as part of the kit whether or not it is one with special wiring. Copyright © 2020, Eventide Inc.
Page 23 The right side of the block has a female RJ‑21 connector for the cable that goes to the Smart Edge Capture Device™. The left side of the punch block (opposite the RJ‑21 connector) is used to connect the telephone (or other audio) lines. Copyright © 2020, Eventide Inc.
Page 24: Connecting Digital Pbx Stations That Are To Be Tapped
Note: For tapping digital PBX telephones and T1/E1 circuits, maximum cable lengths are extremely important, and can be different for different makes & models of telephone systems. Contact Eventide technical support for digital-tap cable length information for your particular digital phone system or T1/E1 circuits.
Page 25: Connecting To An Ethernet Network
The Digital PBX Station tapping Board handle interfacing to certain Digital PBX Station makes and models (check with Eventide for compatibility). The number of channels per board will vary depending on which is ordered. Eventide sells 8, 16, and 24 channels versions of the Digital PBX Station tapping Board.
Page 26: Configuration And Use Of The Smart Edge Capture Device
Connect a USB keyboard to any USB connector on the Smart Edge Capture Device™. This may be done while the Smart Edge Capture Device™ is running and does not require a shutdown and restart of the Smart Edge Capture Device™. Copyright © 2020, Eventide Inc.
Page 27 Some differences in and clariﬁcations about the Smart Edge Capture Device™ platform: • There is only an Eventide User, no other users can be added. This account is used for administration and conﬁguration only. The default password is the serial number of the Smart Edge Capture Device™;...
Page 28: Initial Set Up
Conﬁgure Networking. This is essential for the core feature, Media Forwarding, to work, and it also makes all future conﬁguration easier, as you can reach the recorder remotely via the web rather than connecting a mouse, keyboard, and monitor. To do these, you’ll need to Login. Copyright © 2020, Eventide Inc.
Page 29: Login
Login Page Fig. 3.1 The default username and password for the Smart Edge Capture Device™ is Eventide/serial number. We recommend changing this password after ﬁrst login. Once you are logged in, the page will change to the Home page: 3.4.
Page 30 Mouse Over for More Information Fig. 3.3 You can mouse over the Smart Edge Capture Device™ to see additional detail, including Serial, Firmware, Time, Timezone (TZ), networking ports and IPs, number of recording channels, and uptime status. Copyright © 2020, Eventide Inc.
Page 31: Media Forwarding
Centralized Archive - Login permission. Both the user name and password are case sensitive. The NexLog Display Name ﬁeld allows you to name this recorder so that you don’t have to distinguish it solely by ip address. Copyright © 2020, Eventide Inc.
Page 32 Series™ recorder, with the Centralized archive connections setting on the SSL page’s SSL Settings tab set to both or SSL only. Add a Media Forwarding destination Fig. 3.6 To modify an existing destination, click the Modify button. Modify a Media Forwarding destination Fig. 3.7 Copyright © 2020, Eventide Inc.
Page 33: Alerts
The Media Forwarding Destination was recently added to the Smart Edge Capture ▪ Device™. The inital default transfer time is 1989-01-01, and immediately moves forward to the oldest call on the Smart Edge Capture Device™. If there are already more than 12 Copyright © 2020, Eventide Inc.
Page 34 X days. Calls are no longer being deleted before they can be archived. When resolved, the transfer time is now ahead of the retention limit and recordings are not ◦ being deleted before they transfer. Copyright © 2020, Eventide Inc.