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ICE AND WATER
Possible Causes and/or Recommended Solutions
Water is leaking or
NOTE: After dispensing, a few additional drops of water are normal.
dripping from the
■
dispenser
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Water is leaking
from the back of the
refrigerator
Water from the
NOTE: Water from the dispenser is chilled to 50°F (10°C).
dispenser is
■
not cool enough
■
(on some models)
■
■
SMART FEATURES
Low/no ice production
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Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
New installation, or water filter was recently installed or replaced - Air in the water lines causes the
water dispenser to drip. Flush the water system to remove the air in the water lines. See "Water and Ice
Dispensers."
Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or
pieces.
Water line connections are not fully tightened - Make sure all connections are firmly tightened. See
"Connect Water Supply."
New installation - Allow 24 hours after installation for the water supply to cool completely.
Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool
completely.
Water has not been recently dispensed - The first glass of water may not be cool. Discard the first
glass of water dispensed.
Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a cold
water pipe. See "Water Supply Requirements."
Possible Causes and/or Recommended Solutions
■
Smart Delay and/or Delay Ice activated - The Smart Grid feature allows the refrigerator to detect
when the electric grid is in a period of peak usage or peak rates. When Smart Grid functionality is
activated, ice production may be delayed for up to 4 hours, depending on the type of Smart Grid
notification received. To return to normal ice production, press the SMART GRID button on the
dispenser control panel. Both the Smart Grid and Delay Ice icons will disappear from the
display screen.
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