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Superfan User Manual
Guarantee
General guarantee
The guarantee is limited to KETTAL product, and
does not cover:
•
Disassemble and reassembly of the KET-
TAL product to be replaced.
•
Exposure to corrosive environments or
aggressive gases of chemical origin.
The guarantee shall not be applicable:
•
To defects or damages deriving from fair
wear and tear of the products or from its
improper use.
•
To defects or damages deriving from fail-
ure to follow user instructions, or cleaning
and maintenance suggestions included in
the product data sheet.
•
To inevitable small tone variations on all
materials and finishes due to long-term
exposure to natural or artificial lighting, to
fumes or to natural aging process.
•
Therefore possible replacements may have
some differences if compared to the origi-
nal finishes. This issue can not be used as a
cause for a complaint or product return.
•
To defects or damages caused by long-
term use of the product in unsuitable envi-
ronment with excessive heating or humidi-
ty or other abnormal climatic conditions.
•
To defects or damages caused by faulty
installation or from alterations, adultera-
tions, modifications or repairs made by the
purchaser or any third parties.
Duration
For domestic and non-domestic use, is guaran-
teed for a period of two years against any man-
4
ufacturing defect that affects their suitability
for use. This applies to normal conditions of use
and maintenance. This guarantee does not ap-
ply to faults or imperfections resulting from the
passage of time or normal wear and tear.
The guarantee shall expire in the event of:
•
Defects or damages to the single
components caused by faulty installation
or defective electrical components by non
specialized personnel and/or which do not
comply with the laws and regulations in
force in the country.
•
Damages to the single components
deriving from disassembly, assembly,
installation, adulterations and
modifications when done by the purchaser
without express authorization from
KETTAL.
Recommended cleaning
For appropriate cleaning, water and pH-neutral
soap should be used (no power washers or
water outside the temperature range of 10-40
°C). In the case of any other product or cleaning
system being used, the product will not be
covered by warranty.
Handling
Complaints about failed deliveries due to the
lack of a preventive site inspection will not be
accepted.
In case of complaint, contact our
representative immediately or contact our
offices directly. If the product is checked and is
found to be flawed due purely to manufacturing
faults, KETTAL will decide whether the product
should be repaired or exchanged.
April 2023 / Revision 0
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