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LUNA
Quick Guide

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Summary of Contents for Binowav LUNA

  • Page 1 LUNA Quick Guide...
  • Page 2: Indications For Use

    There are still a small number of people who may find that LUNA does not meet their needs, either because of differences in the type of hearing loss or because of the lack of more powerful compensation.
  • Page 3: General Guidance

    General Guidance Please Read This Before Using Your Device Step 1: Visit www.binowav.com/pages/support and watch our demonstration video explaining how to use your new Rechargeable LUNA. Step 2: Read the entire quick guide to get familiar with your device. Step 3: Try putting on your device and find the right...
  • Page 4: Technical Data

    Technical Data Max Output(dB) 120±3 Avg. Output(dB) 115±5 Max. Gain(dB) 42±5 Avg. Gain(dB) 35±5 Input Noise(dB) Reference Test Gain(dB) Frequency Range(Hz) 300 - 5000 Total Harmonic Distort 2% - 3% Battery Current(mA) Battery Type Rechargeable Ni-MH Charging Time Battery Constant Working Time ≈16H...
  • Page 5: Product Structure

    Product Structure...
  • Page 6 Accessories Sound tube A standard 2B size sound tube is included in the package for each unit. Blue lettering on the sound tube indicates the left ear, and red lettering on the sound tube indicates the right ear. To ensure optimal performance of your device, regularly clean your sound tube with black wire included in the package.
  • Page 7 Accessories Sound tube TIPS The long wire at the end of the sound tube is the stable line, which acts as a "stabilizer" to help the dome stay in your ear more easily— simply placing the stable line slightly curved in your ear.
  • Page 8 Accessories Dome There are five(5) different-sized domes included in the packaging. Please choose a suitable dome according to your ear canal size, and make sure it fixes the ear canal well. To ensure optimal performance of your device, make sure to clean your domes regularly to prevent earwax buildup.
  • Page 9 Accessories Replacement We recommend replacing the dome every 2-3 months and the sound tube every 3-6 months. Please visit www.binowav.com/collections/accessories to purchase Rechargeable LUNA accessories.
  • Page 10: Operation

    Operation Adjust the volume Short press the button to adjust the volume. The top button increases the volume level, and the bottom button decreases the volume. When you change the volume level to the maximum and press the button to the same side, the volume level will cycle up or down.
  • Page 11 Operation Switch the program Long press the button for 2 seconds to change the program. When you hear one beep, you have switched to program 1; when you hear two beeps, you have switched to program 2. Program 1 is suitable for use in a quiet environment, and program two is ideal for use in a noisy environment.
  • Page 12 Operation Turn on/off Long press the button for 5 seconds to manually switch on/off the hearing aid. Usually, you don't need to use this feature because the hearing aid turns on automatically when you take it out of the charging case and turns off automatically when you put it back in the case.
  • Page 13 Operation Recharge There are three charging lights on the charging case. The lights on either side represent the charging status of the hearing aid, and the middle light indicates the charging status of the battery in the charging case. The orange light indicates that charging is in progress and the green light indicates that charging is complete.
  • Page 14 Operation Recharge The charging case comes with a charging protection system so that the hearing aid can be left in the charging case for a long time. When the charge protection system is automatically activated, the lights on both sides will go out.
  • Page 15 Operation Recharge IMPORTANT When using the hearing aid for the first time, we  recommend you to charge it for 12 hours before use. It takes around 4 hours to fully charge your hearing  aid. If the device is not used for over 1 month, charge ...
  • Page 16: Cleaning And Drying

    Cleaning and Drying  Excess earwax can cause whistling. Please use the black wire to remove the ear wax in the sound tube regularly.  Moisture will shorten the device’s lifespan and affect sound quality. It is recommend that you use a dehumidifier device to dry the device after use.
  • Page 17: Troubleshooting

    Trouble Shooting Low Sound  Adjust the volume control.  Make sure the device has enough power.  Make sure the sound tube and dome are cleaned in case the earwax buildup is blocking sound.
  • Page 18 Trouble Shooting Feedback Whistling occurs when the sound returns to the microphone causing a feedback loop. Once the ear dome is correctly seated in your ear, the feedback should stop in many cases. If the problem persists, try a different sized dome and lower the volume.
  • Page 19 Trouble Shooting No sound Your hearing aid probably requires charging. Check if the hearing aid device is turned on.
  • Page 20 Trouble Shooting Feel itchy Most people who have just been fitted with hearing aids experience this phenomenon. The reason is that the domes are blocking the ears, the air is not circulating enough, and the ear canal is closed and unaccustomed, so it itches.
  • Page 21 Trouble Shooting Reduced battery life Suppose your hearing aid device, while charging, turns green before the required minimum charging time. In that case, this means you are undercharging your hearing aid. Charge the device for at least 12 hours (even though the light has turned green) and repeat three times to recover the battery.
  • Page 22 Enjoy Your Hearing Journey Gradual adaptation to hearing aids With glasses, your vision immediately comes into focus when you put them on. With hearing aids, the process isn’t so instant – you will hear new sounds that you likely haven’t heard in years, and it takes your brain time to adjust.
  • Page 23 Enjoy Your Hearing Journey WEEK 1 – wear a few hours a day Some sounds may seem too loud when you first start wearing your new hearing aids, which is expected. Your brain needs time to re-learn how to process new sounds. The more you wear the new hearing aids, the more you’ll adjust to your newfound hearing!
  • Page 24 Enjoy Your Hearing Journey WEEK 2 – gradually wear them all day Hearing new sounds you haven’t heard in a long time can be exciting but a bit overwhelming! As you wear them more and more, the conversation will become more accessible.
  • Page 25 Enjoy Your Hearing Journey WEEK 3 – your brain has adjusted After three weeks, the hearing will be much easier, and you’ll feel more present in conversations. You‘ll be able to enjoy life to the fullest as your brain will have adapted to the sounds you hear again!
  • Page 26 Binowav Hearing Solutions Website: www.binowav.com Mail: hello@binowav.com (Usually reply within 24-48 hours) Phone: (307)302-0468 (Monday-Friday 8:30-16:30 CST) Thank you for shopping with Binowav!

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