Concourse SMART WHEELS WHEELCHAIR SYSTEM User Manual

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SMART WHEELS WHEELCHAIR SYSTEM

USER MANUAL

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Page 1 SMART WHEELS WHEELCHAIR SYSTEM USER MANUAL...
Page 2 C O N C O U R S E M A N U F A C T U R I N G Smart Wheels Wheelchair System (SWWS) User Manual © Concourse Manufacturing 9 Hamley Road, Mount Kuring-Gai, NSW 2080, Australia Phone: 1300 650 059  ...
Page 3: Table Of Contents
T able of Contents 1 USER ASSISTANCE INFORMATION ......... 1 2 INDICATIONS FOR USE ............. 2 3 GRAPHICAL SYMBOLS .............. 3 4 DESCRIPTION OF DEVICE ............5 5 ENVIRONMENTAL CONDITIONS THAT AFFECT USE ..... 6 6 SETUP INSTRUCTIONS ............. 8 7 INSPECTION OF DEVICE ............
Page 4: User Assistance Information
Address: 8 Viewbrook Close, Seven Hills NSW 2147 Australia Phone: 1300 845 483 Email: orders.au@permobil.com, techsupport.au@permobil.com, service.au@permobil.com STATEMENTS Please read through the entirety of this manual before attempting to operate or attach Concourse Smart Wheels. PLEASE SAVE THESE INSTRUCTIONS www.concoursemanufacturing.com SWWS User Manual | Version 1.2...
Page 5: Indications For Use
INDICATIONS FOR USE The Smart Wheels Wheelchair System is a medical device intended to provide electronic power to manual wheelchairs through a retrofitted wheel. This enables a user to reduce the manual power needed to move their wheelchair. Concourse Smart Wheels is primarily for indoor mobility assistance.
Page 6: Graphical Symbols
GRAPHICAL SYMBOLS TABLE 1: Signs and Symbols Identification SYMBOLS WARNING/CAUTION A particular instruction or use can be seriously dangerous to one’s health and safety and/or damaging to the device. Warning A particular instruction or use may be potentially hazardous, and users must exercise careful behaviour.
Page 7 Recommended temperature range of Smart Wheels use. Temperature The Maximum total weight of a user the Smart Wheels can safely withstand at any time. Weight Capacity The manufacturing date of the device. Manufacturing Date Name and Address of device manufacturer Manufacturing Name/Address Refer to the user manual...
Page 8: Description Of Device
DESCRIPTION OF DEVICE *Included but not pictured: SWWS Joystick charging cables and Wheels charger. www.concoursemanufacturing.com SWWS User Manual | Version 1.2...
Page 9: Environmental Conditions That Affect Use
0°C, may have adverse effects on battery performance, with more frequent charging required. Ground Type Avoid using the Concourse Smart Wheels on soft ground such as loose chips, gravel, mud, ice, wet grass, sand, snow, or deep puddles. Such conditions may affect performance and may result in wheelchair toppling over.
Page 10 They are not designed for any further liquid ingress including sea water, temporary submersion, or permanent submersion. • When not in use, do not expose Concourse Smart Wheels to strong sunlight for long periods of time. This could cause the motor to heat up and not be able to operate at full power.
Page 11: Setup Instructions
SETUP INSTRUCTIONS All setup of the Concourse Smart Wheels is to be carried out by a certified dealer. SETUP CONFIGURATIONS Smart Wheel Integration Bracket (SWIB) Smart Wheel Integration Brackets (SWIBs) must be attached by a certified dealer. The SWIB is a bracket that attaches to your chair for the Concourse Smart Wheels.
Page 12: Inspection Of Device
INSPECTION OF DEVICE Prior to operating the Concourse Smart Wheels, please conduct a thorough inspection of the device for safety: 1. Check brackets are firmly in place on the wheelchair. 2. Check manual wheelchair brakes are free of debris and are functioning correctly.
Page 13: Operating Instructions
OPERATING INSTRUCTIONS INSTRUCTIONS FOR USE There are 9 steps for operating the SWWS: 1. Attach wheels to your chair by sliding the axle into the Smart Wheel Integration Bracket (SWIB) attached to the chair while pressing down on the SWWS axle button. The wheels are not Left and Right specific.
Page 14 • Control Unit Power LED will flash white while connecting. 7. Reach down to each wheel and turn the device into powered mode using the engagement switch. • To do this, push against the dimpled surface of the switch until it stops rotating.
Page 15: Led Indications - Control Unit And Wheel
LED INDICATIONS – CONTROL UNIT AND WHEEL FIGURE 1: Bluetooth Joystick Controller TABLE 3: Connected Mode CONNECTED MODE LEDS Unlocked Locked Control Status Profile Battery Wheel Control Status Profile Battery Wheel Unit Battery Unit Battery Power Indicator Power Indicator Green Green None *Charge...
Page 16 TABLE 4: Unconnected Mode UNCONNECTED MODE LEDs Control Unit Wheels Control Status Profile Wheel Buzzer 2 Wheel LEDs Unit Battery Power Indicator Flashing None None None None None White TABLE 5: Wheel Battery Level WHEEL BATTERY LEVEL LEDs Wheel Battery Control Unit Wheel Wheel LEDs Sound...
Page 17 TABLE 6: Charging CHARGING DEVICE LEDs Control Unit Charging Wheel Charging Control Status Profile Wheel Control Wheel LEDs Control Unit Unit Battery Unit Wheel Battery Power Indicator Power Indicator None 2 Flashing 3 Flashing Flashing None None None Purple LEDs Purple LEDs Purple Fully Charged, Plugged In...
Page 18 TABLE 7: Error Messages ERROR MESSAGE LEDs Motor Fail Control Unit Wheel/s Status Profile Control Unit Wheel Battery Flashing Power Indicator LEDs + Loud Irregular Beep Flashing None Locked (White *Charge Level LED + Loud LED) /Unlocked Irregular Beep (Green LED) Wheel Latching Issue Control Unit Wheel/s...
Page 19 TABLE 8: SWWS Profiles (Mode/Profile Button) SWWS PROFILES Economy (Default Profile) Active Control Unit Power Profile LED Control Unit Power Profile LED Locked = White LED White LED Locked Flashing White White LED Unlocked Green Unlocked = Green Cruise Control (In selected Profile) Same as above Purple LED Same as above...
Page 20: Joystick Controller Instructions
JOYSTICK CONTROLLER INSTRUCTIONS There are 9 instructions for joystick use: 1. Fasten the controller dock to preferred leg with leg dock strap, or to a fixed chair dock. 2. Ensure that the joystick controller is firmly secured in the controller dock. If control unit is removed from dock, the SWWS will be locked.
Page 21 The electronic brake operates for only 1 minute, you must engage the manual parking brake to lock device and remain stationary for a longer period of time. DEFINITIONS OF BRAKING TABLE 9: Methods of Braking METHODS OF BRAKING Brake Type Instruction Smooth Braking Release joystick, allowing it to centre.
Page 22 SMART WHEEL MODES When a wheel battery level is below 10%, ACTIVE profile is disabled if in use, and system will switch to Economy Profile. Freewheel Mode Regular manual wheelchair use – no SWWS power features enabled. • Powered Mode Active and economy profile are selectable by pressing the profile button on the joystick controller.
Page 23 HORN BUTTON On press of the horn button, a buzzer will sound from the wheels until • button is released. Please use the horn to alert pedestrians of your approach or to signal for any reason. POWER OFF DEVICE Instructions to power off the device: 1.
Page 24: Charging Instructions
CHARGING INSTRUCTIONS 10.1 CHARGING OF WHEEL BATTERY Ensure the device is switched off and completely dry. If charging socket is obstructed by spoke, rotate wheel until socket is freely exposed. This can be done by having the wheel drive pins engaged whilst still attached to the chair and using the hand rims.
Page 25: 10.2 Charging Of Joystick Controller
10.2 CHARGING OF JOYSTICK CONTROLLER 1. Plug USB-C charging plug into the joystick controller. 2. Switch on wall power and leave the battery to fully charge, indicated by a flashing purple Control Unit Power LED, until Control Unit Power LED turns solid purple.
Page 26: Cleaning
CLEANING Cleaning the device will assist in longevity of the product and ensure optimal functionality. Caution: Always turn off your device before cleaning and keep battery attached to wheel. Ensure charging socket cover is attached when cleaning. Do not wet the charging port. Do not use joystick controller while cleaning wheels ->...
Page 27: Maintenance
Smart Wheels. This is to ensure user safety and to maintain optimal functioning of the device. Using the Concourse Smart Wheels with flat tyres can damage the tyres and rims, inhibit performance, and reduce the effectiveness of handbrake/manual brake lever.
Page 28: Storage And Transport
• operate normally. TROUBLESHOOTING If the Concourse Smart Wheels are not working as expected, please check the following points: 1. Check that the wheel battery has sufficient charge. The battery at 76- 100% charge will be indicated by all LEDs on the joystick controller being green.
Page 29: Warranty, Guarantee And Liability
WARRANTY, GUARANTEE AND LIABILITY 15.1 WARRANTY Concourse Smart Wheels come with a 2-year warranty from invoice • purchase date. Warranty does not cover repairs for damage caused by malfunction of • non-original accessories, or misuse. For original spare parts which have been fitted by a certified dealer at the •...
Page 30: Liability
This guarantee is subject to the law in the country in which the device is purchased from. 15.3 LIABILITY As the manufacturer of the Smart Wheels, Concourse shall not be liable for the safety of the product if: The device is handled in contradiction to the instructions in this user •...
Page 31: Technical Data
TECHNICAL DATA TABLE 10: Concourse Smart Wheels Technical Data GENERAL Maximum User Weight 120kg Maximum Weight Overall 150kg Class of Medical Device (Australia) Class 1 Country of Manufacture Australia Ingress Protection (IP) Rating IP64 rating (Dust Tight/Water Splashes from any...
Page 32: Labels
(*) The range and slope ability depends on the terrain, user weight, prevailing driving conditions, and regenerative braking energy recovery. LABELS There are labels on the SWWS that include information regarding product details. The symbols identification table contained within this user manual will assist in understanding important warnings and safety information for the device.
Page 33: Disposal
DISPOSAL Disposal of the Concourse Smart Wheels Wheelchair System must be recycled at your nearest recycling centre, or alternatively taken to a certified Permobil dealer for safe and environmentally friendly disposal of all components. Please inform yourself on the applicable waste disposal regulations of your country for the plastics, metals and batteries contained within the system.