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User Guide
Version 2.0
© 2018 Jacka Industries Pty Ltd. All rights reserved.

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Summary of Contents for Jacka Industries JackaJay

  • Page 1 User Guide Version 2.0 © 2018 Jacka Industries Pty Ltd. All rights reserved.
  • Page 2 Jacka Industries Pty Ltd disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Jacka Industries Pty Ltd be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Jacka Industries Pty Ltd or its suppliers have been advised of the possibility of such damages.
  • Page 3: Table Of Contents

    Stopping and Suspending the system Fault Detection Step by Step Instructions Turning on the Controller and Entering the Home Page 4.2. HOME page functionality 4.3. Fault and Error Detection Using the JackaJay Jumper Lead Appendix A: Acronyms, Abbreviations & Definitions Appendix B: Related Documentation Troubleshooting...
  • Page 4: Introduction

    Introduction Purpose of this document This document serves as a user guide manual for the JackaJay, JackaHD and ERS Lift System. It aims to acquaint users with the necessary information that would help in the operations and installation of the product as delivered by Jacka Industries.
  • Page 5: Warranty

    Any operation of the JackaJay lift system, other than as directed, will void all warranty claims.
  • Page 6: Describing The System

    No- Drop roof locking safety feature. Environment The JackaJay lift system has been designed for installation and use in only wind-up model camper trailers. Any other installation or application of use must be approved and documented by Jacka Industries Pty Ltd.
  • Page 7: Starting And Stopping The System

    JackaJay USER GUIDE Starting and Stopping the System First-time Users All operations of the JackaJay lift system are controlled via the touchscreen of the controller, often found in the front boot section, passenger side, of the camper trailer. The Lift and Lower function can be operated in either one of the...
  • Page 8: Controller / Push Button On And Off Indication

    ON the controller. DO NOT turn ON the controller if the battery connection has not been completed. If the JACKAJAY power supply cable is required to be disconnected from the battery, you must ensure that the JackaJay controller is turned OFF.
  • Page 9: Lcd Touch Screen Interface Operation

    JackaJay USER GUIDE LCD Touch Screen Interface operation The LCD user interface has been designed to provide clear and easy operation of the lift system as well as direct feedback on the ongoing operation and current status. The User interface is divided into 2 Main pages –...
  • Page 10: Starting The System

    JackaJay USER GUIDE Starting the system When turning the JackaJay controller ON. The first page that is displayed outlines the following: The rights and responsibilities of the user, and clear safety precautions that must be adhered too and ACCEPTED. Software version details.
  • Page 11 Caught canvas PLEASE NOTE: If you are getting a Lift Fault or overload, it is because the JackaJay system is detecting an issue, and is notifying you that something is worng and halting all operation before it becomes a major Fault or damage occurs. Please attempt to locate the issue before trying to conduct another operation of the JackaJay system.
  • Page 12 10V or higher if it has no load on it. However, if a battery is exhausted, the battery voltage will drop when placed under a load (JACKAJAY operation). You may get an Undervoltage Trip and return to the HOME page to discover that the Battery Voltage is above 10V.
  • Page 13: Step By Step Instructions

    JackaJay USER GUIDE Step by Step Instructions Please refer to the following directions for operation of the JackaJay controller. All following directives assume that you have read and understood all the previous outlined specifics and functionality. Turning on the Controller and Entering the Home Page Press the Power button on the front of the controller.
  • Page 14 JackaJay USER GUIDE function and all checks have been completed. When the user is satisfied, press the blue ACCEPT button. The controller will then enter the Automatic function mode and will continue until it completes the requested operation or detects a Fault, (see 4.3 Fault detection)
  • Page 15: Fault And Error Detection

    JackaJay USER GUIDE Fault and Error Detection The JackaJay lift system is fitted with 2 smart Fault detection systems. They are as follows: Lift Fault Detection or Overload – If activated, all lift movements are halted. The system will then reverse / lower the roof away from obstruction.
  • Page 16: Using The Jackajay Jumper Lead

    Confirm that the battery source you are using is 12V DC. Commonly your car battery. Turn the JackaJay controller OFF using the push button on the front of the controller. Refer to section 3.2 for details. The controller must be turned OFF prior to disconnecting or reconnecting any power supply to the JACKAJAY controller.
  • Page 17 You should hear a small click when the retaining clip locks into place. If necessary, slide the dust cover back gently, and insert the plug, then slide the dust cover back up into place. Turn the JackaJay controller ON and conduct the required operation. Turn OFF the JackaJay controller.
  • Page 18: Appendix A: Acronyms, Abbreviations & Definitions

    JackaJay USER GUIDE Appendix A: Acronyms, Abbreviations & Definitions Terms Meaning Recreational Use Defined as personal use of camper for holidays by registered owner and not for permanent residences. Commercial Use Defined as any use of the camper trailer that warrants payment/s under a lease...
  • Page 19: Appendix B: Related Documentation

    Version # Author Feedback Installation Guide V5.0 Mal Badman Documentation Feedback If you are reading Jacka Industries product documentation and have any queries or questions, you can submit your comments through email to enqiries@jackaindustries.com We appreciate your comments and feedback.
  • Page 20: Troubleshooting

    Replace the battery. turn ON. exhausted battery, Use the emergency jumper under 5 Volts. lead to connect the JackaJay controller to an external 12V power source (car battery or jumper pack). Battery has been Reverse polarity error may replaced and...
  • Page 21 / or charge. voltage protection. faulty. Use the supplied emergency jumper lead to connect the JackaJay controller to an external 12V power source (car battery or jumper pack). Controller keeps on Controller is sensing Attempt to find the cause...
  • Page 22 JackaJay USER GUIDE Issue Experience Cause Remedy Motor is not driving Motor cable Check all harness / corner is not connection has connections at the lifting. come loose. controller, motor and limit switch. If confirmed okay and still no operation, contact Jacka Industries for advice.
  • Page 23 JackaJay USER GUIDE Issue Experience Cause Remedy When attempting Loose electrical Check connection and to conduct a lift connection at the ensure that it is tight sequence, one associated corners and secure. corner indicates limit switch. “Lift Complete” Faulty limit switch.
  • Page 24 Jacka Industries Pty Ltd – 468 Hawkesbury Rd, Winmalee, NSW, 2777– 1300 052 252 www.jackaindustries.com 468 Hawkesbury Road, Winmalee, 2777, NSW, Australia 1300 052 252 www.jackaindustries.com...

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