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FREEDOM STOVES
Owners Manual • Model PS21
!
CAUTION
CHECK BUILDING CODES PRIOR TO
INSTALLATION.
• INSTALLATION MUST COMPLY
WITH LOCAL, REGIONAL, STATE
AND NATIONAL CODES AND
REGULATIONS.
• CONTACT LOCAL BUILDING
OR FIRE OFFICIALS ABOUT
RESTRICTIONS AND INSTALLATION
INSPECTION REQUIREMENTS IN
YOUR AREA.
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET FUEL-BURNING ROOM HEATER. FAILURE TO
FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.
• DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
• DO NOT OVER FIRE - IF ANY PART STARTS TO GLOW, YOU ARE OVER FIRING. REDUCE FEED RATE. OVER FIRING WILL VOID
YOUR WARRANTY.
• COMPLY WITH ALL MINIMUM CLEARANCES TO COMBUSTIBLES AS SPECIFIED. FAILURE TO COMPLY MAY CAUSE FIRE.
HOT SURFACES!
GLASS AND OTHER SURFACES ARE HOT DURING OPERATION AND COOL DOWN.
• DO NOT TOUCH GLASS UNTIL IT IS COOLED
• NEVER ALLOW CHILDREN TO TOUCH GLASS
• KEEP CHILDREN AWAY
• CAREFULLY SUPERVISE CHILDREN IN SAME ROOM AS STOVE
The INDEPENDENCE
!
WARNING
INSTALLER: Leave this
manual with party responsible
for use and operation.
OWNER: Retain this manual
for future reference.
!
• ALERT CHILDREN AND ADULTS TO HAZARDS OF HIGH TEMPERATURES
• HIGH TEMPERATURES MAY IGNITE CLOTHING OR OTHER FLAMMABLE
MATERIALS
• KEEP CLOTHING, FURNITURE, DRAPERIES AND OTHER FLAMMABLE
MATERIALS AWAY

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Do you have a question about the The INDEPENDENCE PS21 and is the answer not in the manual?

Questions and answers

Ned French
March 4, 2025

Causes for reignition failure in eco mode. No pellets in firebox,

1 comments:
Mr. Anderson
March 4, 2025

The Freedom Stoves INDEPENDENCE PS21 operates in ECO mode by stopping when the room temperature exceeds the preset level and reigniting when it drops below. Reignition failure in ECO mode could be caused by:

1. Igniter Issues – A faulty or loose igniter connection may prevent the stove from reigniting.
2. Electrical Connection Problems – Loose or disconnected wires can disrupt the ignition process.
3. Insufficient Airflow – Blockages in the air intake or exhaust can prevent proper ignition.
4. Temperature Sensor Malfunction – If the sensor does not detect the correct temperature, the stove may not trigger reignition.
5. Fuel Supply Issues – If pellets are not feeding properly, ignition cannot occur.

Ensuring proper wiring, airflow, sensor function, and pellet supply can help resolve reignition failures.

This answer is automatically generated

Summary of Contents for Freedom Stoves The INDEPENDENCE PS21

  • Page 1 FREEDOM STOVES The INDEPENDENCE Owners Manual • Model PS21 CAUTION CHECK BUILDING CODES PRIOR TO INSTALLATION. • INSTALLATION MUST COMPLY WITH LOCAL, REGIONAL, STATE AND NATIONAL CODES AND REGULATIONS. INSTALLER: Leave this • CONTACT LOCAL BUILDING manual with party responsible OR FIRE OFFICIALS ABOUT for use and operation.
  • Page 3 Congratulations! Welcome to the Freedom Stove Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction. A.Sample of Serial Number / Safety Label • LOCATION: Back of appliance Manufacturer Date Serial Number Model Name Test Lab Report...
  • Page 4: Table Of Contents

    Contents Stove Diagram ............................1 Product Specifications ..........................2-3 Important Safety Information ........................3 Fuel Specifications ............................4 Stove Location ............................5 Helpful Hints ..............................6 Installing Your Freedom Stove ........................7 Clearances ..............................8 Requirements for Terminating Venting ......................9 Venting &...
  • Page 5: Stove Diagram

    Stove Diagram B+ B+ 1. Negative Pressure Switch 12. Door Handle 2. Exhaust Motor 13. Igniter 3. Secondary Feeding Auger 14. Ash Box 4. Secondary Feeding Motor 15. Distribution Motor 5. Primary Feeding Motor 16. Smoke Vent Exhaust 6. Primary Feeding Auger 17.
  • Page 6: Product Specifications

    Product Specifications STOVE CERTIFICATION DIMENSIONS Height 37 inches / 41 inches w/ legs Model PS21 Width 18 inches / 1457mm InterTek Laboratory Depth 21 inches / 533 mm 104753020MID-001 Report No. Weight 225 lbs. Type Safety Testing Standard(s) ASTM E1509-12 HEATING SPECIFICATIONS UL 1482-2011 Fuel Burn Rate*...
  • Page 7: Important Safety Information

    Product Specifications and Important Safety Information GLASS SPECIFICATIONS This appliance is equipped with 5mm ceramic glass. Replace glass only with factory glass. Please contact your dealer for replacement glass. MOBILE HOME APPROVED This appliance is approved for mobile home installations when not installed in a sleeping room and when an outside combustion air inlet is provided.
  • Page 8: Fuel Specifications

    Your pellet stove is designed and tested with premium grade pellets that comply with Pellet Fuels Institute (PFI) standards. Pellet fuel quality can fluctuate from manufacturer to manufacturer,and even from bag to bag. Freedom Stoves, LLC recommends using only fuel that is certified by the Pellet Fuels Institute (PFI) Minimum of 40.0-48.0 lbs density per cubic feet, 0.230” to 0.305” diameter, length no greater than 1.5”, moisture under 8% by weight, and ash under 1% by weight.
  • Page 9: Stove Location

    Stove Location Installation and service of this appliance should be performed by qualified personnel. NOTICE: Check building codes prior to installation. WHERE TO PUT YOUR • Installation MUST comply with local, regional, state and national codes and regulations. PELLET STOVE? •...
  • Page 10: Helpful Hints

    Helpful Hints Cleaning burn pot: Take the opportunity to scrape the burn pot to remove carbon buildup whenever your stove is not burning. An ash vacuum is handy to remove the residue. MAKE SURE YOUR STOVE IS COLD when using vacuum.
  • Page 11: Installing Your Freedom Stove

    Installing Your Freedom Stove TOOLS AND SUPPLIES Tools and building supplies normally required for installation, unless installing into an existing masonry fireplace/chimney: • Reciprocating Saw • Level • Gloves May also need: • Phillips Screwdriver • Non-Combustible Sealant Material • Safety Glasses •...
  • Page 12: Clearances

    Clearances CLEARANCES FLOOR PROTECTION: Your pellet stove has been tested and listed for installation in This stove must have a non-combustible floor protector residential, mobile home, and alcove applications in accordance (ember protection) installed beneath it if the floor is of with the clearances given.
  • Page 13: Requirements For Terminating Venting

    Requirements for Terminating the Venting Inside Corner Detail Fixed Porch or Deck Closed Operable Fixed Operable or Fixed Closed Operable Sidewalk =Vent Terminal =Air Supply Inlet =Area where termination is not permitted • Venting terminals must not be recessed into a wall or siding. J.
  • Page 14: Venting & Use Of Elbows

    Venting & Use of Elbows The Freedom Pellet Stove depends on a combustion fan to pull air through the unit for combustion. The venting system restricts the ability of the combustion fan to move the required amount of air + = Positive static through the unit.
  • Page 15: Termination Location & Venting Information

    Termination Location and Vent Information VENT TERMINATION MINIMUM CLEARANCES Preferred Preferred Method #1 Method #2 This method provides excellent venting for normal operation and This method also provides excellent venting for normal allows the stove to be installed closest to the wall. 2” from the wall operation but requires the stove to be installed farther from is safe;...
  • Page 16: Venting Through Existing Chimney

    Venting Through Existing Chimney VENT TERMINATION MINIMUM CLEARANCES Installing Into An Existing Chimney Installing Into An Existing Fireplace Chimney Method #3 Method #4 This method provides excellent venting for normal This method provides excellent venting for normal operation. This method also provides natural draft in operation.
  • Page 17: Venting Through Existing Chimney With Full Liner

    Venting Through Existing Chimney w/ Full Liner VENT TERMINATION MINIMUM CLEARANCES Installing Into An Existing Chimney w/Full liner Installing Into An Existing Chimney w/Full liner Method #5 Method #6 This method provides excellent venting for normal This method provides excellent venting for normal operation.
  • Page 18: Vent Installation Through Ceiling & Wall

    Vent Install Through Ceiling & Wall VENT TERMINATION MINIMUM CLEARANCES Installing Through The Ceiling Method #7 Installation à travers le Through the ceiling vent, follow PL vent manufacturers recommendations when using wall and ceiling pass through. DO NOT place joints within wall pass-through. Par cheminée Storm Collar Flashing...
  • Page 19: Avoiding Smoke & Odors

    Freedom Stoves assumes no responsibility for, nor does the warranty extend to, smoke damage caused by reverse drafting of pellet stoves under shut-down or power failure conditions.
  • Page 20: Outside Air

    Outside Air (OPTIONAL, UNLESS INSTALLING IN A MOBILE HOME) Freedom Stoves recommends attaching outside air in all installations, especially lower level and main floor locations. Although coaxial vent is preferred, co-linear venting is also acceptable. Per national building codes, consideration must be given to combustion air supply to all combustion appliances.
  • Page 21: Mobile Home Installation

    Mobile Home Installation Mobile home installation should be done in accordance with the Manufactured Home and Safety Standard (HUD), 24 CFR, Part 3280. Canadian installations require that the heater must be connected to a 3 or 4 inch, factory-built chimney conforming to CAN/ULC-S629. See the installation illustrations in this manual for minimum height above the roof.
  • Page 22: Fire Safety

    2. If SAFE, check the hopper and remove excess fuel & extinguish. 3. If NOT SAFE, evacuate and notify fire department as necessary. WARNING! FIRE RISK FREEDOM STOVES DISCLAIMS ANY RESPONSIBILITY FOR, AND THE WARRANTY WILL BE VOIDED BY THE FOLLOWING ACTIONS: • INSTALLATION AND USE OF ANY DAMAGED APPLIANCE.
  • Page 23: Control Panel & Remote Control

    Control Panel and Remote Control WEEKDAY TIME WIFI OPERATION MODE ZONE ROOM TEMPERATURE REMOTE CONTROL FEEDING PELLET RECEIVER ROOM TEMP KEYS 08:30 FLAME HEIGHT Temp Now AND CONVECTION 85 F FAN SPEED 68 F POWER ALARM ON/OFF HOLD ON/OFF POWER BUTTON CONVECTION FAN SPEED SET KEY FLAME HEIGHT...
  • Page 24: Turning Freedom Stove On And Off

    Turning Freedom Stove On And Off TURN POWER ON • Power Button Located behind stove. • Push to “ON” position. AUTOMATIC IGNITION • Press and hold 3 seconds. • Stove will automatically ignite. • About seven (7) minutes later, pellets will start burning. PRESS IGNITION 08:30...
  • Page 25: Setting Up Your Freedom Stove

    Setting Up Your Freedom Pellet Stove SETTING UP STOVE MENU • When stove is on, press the SET button. • Menu will appear as below. Language, Time, Timer, Mode, and Test. • Using the PLUS (+) and MINUS (-) buttons to scroll through the menu, press to enter the interface of menu item chosen.
  • Page 26 MODE SETTINGS MT Mode (Manual Temperature) Set a fixed flame height and fan speed (Fire power is not automatically adjustable in this mode). AT Mode (Automatic Temperature) Stove functions according to temperature sensor. Once preset temperature is reached, stove will work at lowest fire power. TC Mode (Temperature Control) Stove functions according to indoor temperature control switch (indoor temperature control switch self-selection).
  • Page 27 PRESS Info SET KEY FACTORY RESET Light Fty Reset • Restore factory settings. Fty Set Gen Tech Deep Tech SCROLL TO PREFERENCE PRESS Info F1 Feed OFF 4.0 S SET KEY GENERAL TECHNICAL Light F1 Feed ON 4.0 S • Set start and stop period of auger motor and speed of exhaust Fty Set F1 Neg.
  • Page 28 SET FIRE POWER LEVEL • Press to enter FIRE POWER mode. There are five (5) fire power levels, one (1) lowest to five (5) highest. • Press to adjust. • Press to exit. CHOOSE CHOOSE CHOOSE CHOOSE PRESS Warm Warmer Hottest SET CONVECTION MOTOR SPEED •...
  • Page 29: Stove Options

    Stove Options Battery Back Up - 24V ONLY For continued operation during a power outage this unit can be hooked up to a battery back up using 2-12 Volt batteries. Connector can be found behind the stove. The stove will keep batteries charged during normal operation on AC Power, but back up system should be TESTED MONTHLY to ensure battery life.
  • Page 30: Wifi Antenna Attachment

    WiFi Antenna Attachment ATTENTION! Before attaching WiFi antenna, stove MUST be turned OFF 1. Take WiFi antenna out 2. Screw the pieces together. of box. 3. On the back of the stove insert into the WiFi connector. 4. Turn power button on. The Freedom Stove WiFi app allows you to control stove settings while in use.
  • Page 31: Smart Phone Wifi Set Up

    Smart Phone WiFi Set Up Control your Freedom Stove with your Smart Phone You will need 2.4 GHz WiFi 2. Click Registration 1. From the app store on your phone, download Smart Pellet Stove App. FREEDOM STOVES FREEDOM STOVES Register Login with Existing Account 4.
  • Page 32 Smart Phone WiFi Set Up cont. BEFORE YOU CLICK DEVICE STOP You will have to complete these next steps on the stove control panel 10. Press “Set” to enter menu 11. Press “Down” to scroll to WiFi 12. Press “Set” 13.
  • Page 33: Smart Phone Wifi Controls

    Smart Phone WiFi Set Up cont. PLEASE NOTE: YOU HAVE 3 MINUTES TO COMPLETE THE NEXT FOUR STEPS 15. Click on “Add Device” 16. Choose Stove CHOOSE ALLOW LOCATION 17. Click on “Make 18. Type in your WiFi sure you complete the Password above steps”...
  • Page 34 Smart Phone WiFi Controls Home Screen Flame Screen Customize your stove Set flame height name here by pressing + / - by tracing line Temperature Screen Fan Screen Set temperature Set fan speed by pressing + / - by pressing + / - by tracing line by tracing line...
  • Page 35: Using Your Freedom Stove

    Using Your Freedom Stove • DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE - Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start or “freshen up” a fire in this stove. Keep all such liquids well away from the stove while it is in use.
  • Page 36 BUILDING A FIRE Never use a grate or other means of supporting the fuel. Use only the burn pot supplied with this stove. Hopper lid must be closed in order for the unit to feed pellets. During the start-up period: •...
  • Page 37 OPENING DOOR If the door is opened while the stove is in operation it must be closed within 30 seconds or the stove will shut down. If the stove shuts down push the “On/Off” button to re-start your stove. The stove will have to fully shut down and turn off before you will be able to restart the stove.
  • Page 38: Maintenance

    Maintenance This heater needs periodic inspection and maintenance for proper operation. It is against federal regulations to operate this heater in a manner inconsistent with operating instructions in this manual. CAUTION: RISK OF ELECTRIC SHOCK. WHEN SERVICING ELECTRICAL COMPONENTS, DISCONNECT UNIT AND ACCESSORY BATTERY (IF APPLICABLE) •...
  • Page 39: Burn Pot & Ash Pan

    Burn Pot & Ash Pan Maintenance WEAR FLAME RESISTANT PROTECTIVE GLOVES Burn Pot BURN POT Periodically remove and clean the burn pot deflector and the area inside the burn pot housing. In particular, it is advisable to clean out the holes in the burn pot to remove any build up that may prevent air from moving through the burn pot freely.
  • Page 40: Flue Tubes / Exhaust Motor / 6Exhaust Fan / Heat Exchanger Tubes

    Flue Tubes, Exhaust Motor, Exhaust Fan, and Heat Exchanger Tubes Maintenance Cleaning flue tubes Cleaning the bottom of the exhaust motor • Open front door. • Take off the cover. • Remove the cover on the bottom • Ash vacuum can be used for cleaning. of the stove under the ash pan.
  • Page 41: Glass / Door Gasket

    Glass Maintenance Before Cleaning Glass: Always make sure your stove glass has cooled down sufficiently before you attempt to clean it. Some think that slightly warm glass is easier to clean, but the glass will crack if applying cool water to hot glass. GLASS BREAKAGE IS NOT COVERED UNDER WARRANTY.
  • Page 42: Smoke Pipes / Hopper / Hopper Gasket/Fuse Replacement

    Replacing Gasket Continued 4. Install New Gasket: To install a door gasket, lay a small bead of the gasket glue or cement into the gasket groove. Then, simply drop the rope around the perimeter. There is no need to stretch it. If you are installing a glass gasket, there will probably not be any glue or cement, but rather a paper backing that peels off to reveal sticky tape.
  • Page 43: Safety Reminders

    Safety Reminders When installing and operating your Freedom Stove, respect basic safety standards. Read these instructions carefully before you attempt to install or operate your pellet stove. Failure to do so may result in damage to property or personal injury and may void the product warranty.
  • Page 44: Errors & Solutions

    Errors and Solutions ALARM 1 - MAINTENANCE ERROR (Maint) 08:30 Stove needs maintenance • Check entire stove. Maint • Perform cleaning and maintenance. 85 F • Check programing. 68° F ALARM 2 - IGNITION FAILURE ERROR (Ign Fail) 08:30 Stove ignition fails •...
  • Page 45 Errors and Solutions cont. ALARM 5 - HOPPER EMPTY (Pellet Lack Alm) 08:30 Hopper is empty • Fill hopper and restart stove. Pellet Lack Alm • This message appears, but there are still pellets in the hopper: 85 F - May be bridged or foreign obstruction in hopper. 68°...
  • Page 46 ITEM FAULTS CAUSES SOLUTIONS REMARKS Fire is burning • Not enough air for combustion • Check to see if burner pot is clean. weakly with orange • Clear ashes from below burn pot. flame. • Use premium quality pellets. • Check the air inlet duct and flue. Front glass Make sure they are empty and clean.
  • Page 47: Stove Parts Diagram

    Stove Parts Diagram...
  • Page 48: Part Numbers

    Part Numbers No. Spare Parts Part No. Secondary Feeding Roller 21048 Door Lock Hook 21001 Bearing End Cover 21049 Stove Door 21002 Pellet Feeding Welding Combination 21050 Sealed Rope 21003 Hopper Cover Knob 21051 Glass Platen (Upper) 21004 Hopper Cover 21052 Glass Platen (Bottom) 21005...
  • Page 49: Wiring Diagram

    Wiring Diagram Operational Panel ATC (Room Temperature Control Port) WiFi module Silo temperature Thermocouple control switch Vacuum switch Batteries Room Temp Igniter 24V+ Power supply 24V- Smoke Blower Convection Blower Two stage Auger motor First stage Auger motor...
  • Page 50: Warranty

    • This Warranty is only valid while the applicable Product remains at the site of original installation. • This Warranty is only valid in the country in which the Freedom Stoves, LLC authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.
  • Page 51: Warranty Service And/Or Replacement Instructions

    • Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest Freedom Stoves, LLC authorized dealer or supplier. Additional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.

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