Panasonic Toughbook CF-18FHAZXBM Operating Instructions Manual page 34

Dealing with Problems
Touch Pad / Touchscreen
The cursor cannot be con-
trolled properly
The cursor does not move in
scrolling area of the touch
pad
Unable to input using the
touch pad
Unable to point correctly
with the stylus included with
the computer
Unable to input by touching
the display
Display Rotation
The display cannot be ro-
tated and the operation of
the touch pad and the touch-
screen do not match the dis-
play angle
The display is not rotated
automatically by switching
from Laptop mode to Tab-
let mode, or vice versa
The display fails to rotate
even when the rotation but-
ton is pressed
When the screensaver starts
while the display is rotated,
nothing is displayed on the
screen
Reference Manual
The Reference Manual is
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34
(Summary)
If you are using an external mouse, ensure that the external mouse has been connected
correctly.
Restart the computer by using the keyboard (Press
R ).
If the computer does not respond to keyboard commands, read "No response"
( page 35).
When the Microsoft IntelliMouse™ Wheel mode or the original mode is set for the touch
®
pad, only scroll operations are possible for the right part or bottom part of the touch pad.
In this case, cursor operations are possible by using the work surface excluding the right
part or bottom part. When no mode is set, the entire surface of the touch pad can be used
for cursor operations.
Has the Setup Utility been used to set [Touch Pad] to [Enable]?
When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be
used.
Has the touch pad driver been properly installed?
As a result of the physical characteristics of the touchscreen, sometimes the position of the
stylus does not match the position of the cursor on the screen. This is not a malfunction.
Perform [Calibration] ( page 15).
Has the Setup Utility been used to set [Touchscreen] to [Enable]?
When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be used.
Has the touchscreen driver been properly installed?
When some applications are running, the display may not be rotated and the operation of
the touch pad and the touchscreen may not match the display angle. Press the rotation
button 1 - 3 times (until the operation of the touch pad and the touchscreen matches the
display angle). After exiting the application, rotate the display, then start up the applica-
tion again.
If the problem persists, restart the computer.
Confirm that the default angle of each mode is correctly set. (
Do not switch from Laptop mode to Tablet mode, or vice versa, while Windows is in the
process of switching users with the Fast User Switching function.
Close the applications which are open.
Some screensaver types do not display anything on the screen for the first minute or so.
Try changing the screensaver type.
Is Adobe Reader installed?
If you have uninstalled Adobe Reader, install using the following procedures.
1 Select [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full.exe], then select [OK].
Install Adobe Reader by following the instructions on the screen.
2 Update Adobe Reader to its latest version.
If your computer is connected to the Internet, start up Adobe Reader and select [Help]
- [Update].
If your computer is not connected to the Internet, select [start] - [Run], input
[c:\util\reader\Acro-Reader_6.0.2_Update.exe], then select [OK].
, U , and select [Restart] with
"Display Rotation")