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Tadiran Telecom Coral FlexiCom CoraliPx FlexSet-IP 280S Installation Manual

Ip station terminal equipment
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FlexSet-IP 280S
IP Station
Terminal Equipment
Installation, Administration
and Hardware Reference
.
Manual
(Edition 2)
Creating a new world of IPportunities

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Summary of Contents for Tadiran Telecom Coral FlexiCom CoraliPx FlexSet-IP 280S

  • Page 1 FlexSet-IP 280S IP Station Terminal Equipment Installation, Administration and Hardware Reference Manual (Edition 2) Creating a new world of IPportunities...
  • Page 3 The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM LTD.'s (herein referred to as the "Manufacturer") rights in the aforesaid information. Neither this document nor the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part, without the express, prior, written permission of the Manufacturer.

  • Page 5: Table Of Contents

    Table of Contents About this Manual ................... 1 Document Description ................1 Related Documentation ................3 Special Symbols Used in this Manual ............4 About the FlexSet-IP 280S................5 General Information.................. 5 Features ....................5 Operating Requirements ................8 Phone Installation and Configuration .............. 9 Unpacking the Phone ................
  • Page 6 Power over Ethernet “IEEE 802.3AF” – Type A & B ......41 Local Power Adaptor Option – Type C ........... 44 Tips - Which Type is the Best?............... 46 Connecting the AC Wall Power adaptor (TPS – Type C) ....... 47 Checking the Phone Connectivity ............
  • Page 7 Diagnostics and Troubleshooting ..............79 Basic Problems with the Phone.............. 79 Failure Messages During Installation and Setup ........80 Failure Messages During a Call ............. 82 Upgrading the Phone Firmware Software ............. 83 Upgrading the Software Version ............83 Canceling the Version Upgrade ............. 85 Viewing the Current FlexSet-IP 280S Software Version ......
  • Page 8 Coral FlexSet-IP 280S Installation Manual...

  • Page 9: About This Manual

    About this Manual  Document Description ........................ The Coral FlexSet-IP 280S Installation Manual is designed for field use by personnel who install these telephones. This manual offers detailed information about these telephones, including specifications, internal hardware, interface circuit operation, and installation procedures. This manual is relevant for FlexSet-IP 280S telephones of Version 3 and higher.
  • Page 10 Chapter Topic Description Chapter 8 Configuring the To learn how to configure the FlexSet-IP 280S Phone via its Web via its Web page Page Chapter 9 Customizing the To learn how to customize the phone Phone Chapter 10 Diagnostics and To learn how to troubleshoot the phone Troubleshooting Chapter 11...

  • Page 11: Related Documentation

     Related Documentation ........................ For further information not covered by this manual, refer to the following documentation. Item Subject Manual FlexSet-IP 280S How to use FlexSet-IP 280S User Guide for Coral IPx/FlexiCom Coral IPx/FlexiCom Configuration Program Interface & Database Reference Manual, Version 14 or higher VoIP devices,...

  • Page 12: Special Symbols Used In This Manual

     Special Symbols Used in this Manual ........................ There is a risk of danger to life or personal injury. There is a risk of damage to Coral FlexiCom system. Indicates important information demanding special attention. Tip: Advice that makes it easier to follow the steps of a procedure. NOTES: A page that is intentionally left blank, and may be used for note-taking.

  • Page 13: About The Flexset-Ip 280S

    About the FlexSet-IP 280S  General Information ........................ The FlexSet-IP 280S is an IP telephone that supports Media Gateway Control Protocol (MGCP). The FlexSet-IP 280S combines the ability to communicate with the IP world with the solid dependability and high level of functionality available from the Coral system.
  • Page 14 Figure 1 FlexSet-IP 280S Display panel, Volume buttons 3 lines, 40 characters each Loudspeaker, voice announcer, electronic ringer Ring and Message waiting lamp 5 soft keys 22 user programmable keys with LED indicators for dial number or telephony features Handset Removable Faceplate Dial pad (key pad)
  • Page 15 Component Description Programmable Provides a shortcut to a string of dial commands or Keys (DSS) telephone number, by using a programmed key, known as a DSS (Direct Station Selection) key. Instead of dialing a number or dial commands, this can be done by pressing the programmed key.

  • Page 16: Operating Requirements

     Operating Requirements ........................ The FlexSet-IP 280S has a unique MAC address that identifies the telephone to the Coral system database. This MAC address must be entered into the PI Database of the Coral system. The FlexSet-IP 280S is available in ‘A’, ‘B’, and ‘C’ hardware issues. To verify the hardware issue check on the bottom of the IP Keyset (second character on the lower UPC bar code), on the outside of the FlexSet-IP 280S packing box, via the keyset’s web page, or as displayed on the SysDef menu of the keyset...

  • Page 17: Phone Installation And Configuration

    Phone Installation and Configuration Procedure This chapter describes the process of installing and configuring a FlexSet-IP 280S phone. It includes all of the procedures from unpacking up to the point that it can be used.  Unpacking the Phone ........................ Unpacking and Assembling the Phone, page 17).

  • Page 18: Powering The Phone

     Powering the Phone ........................ All FlexSet-IP 280S phones are shipped with a 5VDC power supply. The ONLY power supply that is to be used with the above referenced phones is the one shipped with the unit. The use of any other power supply will void the warranty* Do one of the following: Connecting the AC ...

  • Page 19: Registering The Phone In The Coral Ipx / Flexicom

     Registering the Phone in the Coral IPx / FlexiCom ........................ Before configuring parameters on the phone itself, the phone must be defined in the Coral IPx / FlexiCom Program Interface (PI). Minimum Requirements  Coral Version 14.67 or higher Verifying the Coral Registration Parameters for all Phones Verify that the phone has been authorized to operate on this Feature Authorization (Route: FEAT, 1), page...
  • Page 20 Keyset Definition (Route: KEY), Specify keyset parameters of the phone. See page 54. The parameters that must be defined are: DND_WP [12]: Set to Yes.  VOICE_MAIL (dtmf receive) [24]: Set to No.  SOFTKEY [41]: Set this parameter to Yes (default) to support soft keys on ...

  • Page 21: Registering The Parameters In The Phone

     Registering the Parameters in the Phone ........................ The phone parameters can be configured from the phone itself or from its Web page.  To configure the FlexSet-IP 280S parameters from the phone, see Configuring the Phone via its Keypad, page ...

  • Page 22: Completing The Registration

     For phones that are connected to the organization from outside of the firewall, enter the IP address of the Sentinel Pro. Table 2 Network Conf Phone Subnet Default Call Agent Parameter Configuration Mask Router Options for FlexSet-IP 280S Phones Static IP Static IP Static IP Address...
  • Page 23 Coral FlexSet-IP 280S Installation Manual Phone Installation and Configuration Procedure...
  • Page 24 NOTES:...

  • Page 25: Phone Hardware Description

    Phone Hardware Description  Overview ........................ This chapter describes in detail the hardware features of the phones and provides a detailed description of how to unpack and install the phones.  Unpacking and Assembling the Phone ........................ Inspect for Damage Inspect the shipping carton for evidence of damage or mishandling prior to opening.
  • Page 26  AC Wall Power Adaptor (TPS):  115VAC 60Hz in, 24VDC 15Wmax.out - CN7244-0950710  100-240VAC 47-63Hz in, 24VDC 15Wmax.out - CN7244-0950810 or  230VAC 50Hz in, 36VDC 15Wmax.out - CN7244-0950610 (discontinued)  The FlexSet comes with a reprinted DESI label inserted beneath the faceplate. Additional blank DESI Labels may be purchased from the dealer in Letter (Cat.No.
  • Page 27 The figure below shows the label on the side of the box. It includes the following information:  Catalog no—displays the catalog number of the product. The last three digits of this number change according to the country to which the phone is supplied. ...
  • Page 28 Figure 3 Phone 11.2in. Dimensions and Weight 28.5cm. Weight: 44.4oz. 8.7in. 1258gr. 22cm. 3.3in. 8.5cm. Additional height from desk 1.4in. 3.5cm. Additional distance from wall 0.5in. 1.3cm. Desktop Elevation Wall Mounting d e g r e e Bracket (28 Phone Hardware Description Coral FlexSet-IP 280S Installation Manual...
  • Page 29 Installing the Handset The handset cord comes with the same connector type on both ends. Fully depress the cradle rubber pad and remove the protective tab. Discard the tab in accordance with local regulations. Figure 4 Removing the Step1 Step2 Protective Tab Remove Press cradle...
  • Page 30 Installing the Headset The FlexSet-IP 280S can be fitted with an optional headset (provided by the customer). The headset must have a 4 pin RJ-9 connector. Connecting the headset into socket #2 (see Figure 6-3 on page 6-18) automatically overrides the handset and makes the headset active and the handset (socket #1) inactive.

  • Page 31: Connecting The Network (Lan / Pc)

     Connecting the Network (LAN / PC) ........................ One Internal Switch for PC and FlexSet-IP 280S One RJ-45 LAN Ethernet socket is sufficient for both the PC connection and the telephone. Two connector outlets are located on the bottom of the FlexSet-IP 280S, see Figure These connectors create an internal bridge for both the IP telephone and the computer.
  • Page 32 Figure 6 FlexSet-IP 280S Connection to LAN/PC FlexSet-IP 280S Table 4 LAN Interface Pin # Power Type A Power Type B Power Type C Connections Option 1 Option 2 Pin 1 TxP Power(-) TxP Power(+) Pin 2 TxN Power(-) TxN Power(+) Pin 3 RxP Power(+) RxP Power(-)
  • Page 33 Connecting the Phone to the LAN/PC To connect the phone to the LAN: Ensure that the length of the straight-through cable between the switch and the station does not exceed 100 meters, including all patch cables and cross connect wires. Connect one end of the LAN cord (included with the phone) to the RJ-45 LAN wall outlet.
  • Page 34 Figure 8 Line Distances Coral IPx Ethernet Switch Interface 100 meters 100 meters Switch Switch 100 meters Switch 10/100 100 meter Switch 100 meters FlexSet-IP 280S FlexSet-IP 280S Phone Hardware Description Coral FlexSet-IP 280S Installation Manual...
  • Page 35 Daisy Chaining You may also ‘daisy chain’ additional FlexSet-IP 280S phones by connecting the LAN connector of the additional phones to the PC connector of the original phone, see Figure 9. Using this technique, many IP phones may be operated from the same LAN socket.

  • Page 36: Positioning And Mounting The Phone

     Positioning and Mounting the Phone ........................ The FlexSet-IP 280S can be desk or wall mounted. To wall mount the FlexSet-IP 280S, the bracket is attached to the wall surface. The handset hook above the cradle of the telephone set is then removed, rotated 180 degrees and replaced.
  • Page 37 Wall Mounting the Phone The FlexSet-IP 280S can be mounted on a wall with the FlexSet-IP 280S Wall Mount and Desktop Elevation unit. The FlexSet-IP 280S Wall Mount and Desktop Elevation kit is ordered separately (Cat.No. 7244-8131540 pearl white, 7244-8131548 dark gray) and includes the following items: ...
  • Page 38 To mount the phone onto the wall: Place the Wall Mount Bracket on the wall in the spot where you wish to mount the phone. Using the Wall Mount Bracket as a template, make a mark on the wall at the middle of the vertical groove above the cutouts on the right and left sides (A) and at the top of the long groove at the bottom center of the bracket (B), as indicated in...
  • Page 39 Figure 13 Inserting the Rubber Bumpers Insert rubber bumpers into upper holes Mount the telephone on the wall, place the slots on the bottom of the phone (A) towards bottom legs of the bracket, and snap them in place, as shown in Figure 14 below.
  • Page 40 Figure 14 Fitting the Wall Mount Base to the Step 2 FlexSet-IP 280S Lift phone and push upper slots (B) over top legs Step 1 Slip lower slots (A) over bottom legs Lift and remove the handset hook (tab), rotate one half turn (180 degrees) and reinsert it into the cradle of the telephone set, with the projection at the edge tab extended out.
  • Page 41 Figure 16 Side View, Completed Wall Mount WALL MOUNT Coral FlexSet-IP 280S Installation Manual Phone Hardware Description...
  • Page 42 Wall Mounting Using Wall LAN Socket In some countries the wall LAN socket is equipped with two pins for wall mounting. In such a case, there is no need to use the three screws and wall plugs included in the wall mount kit.
  • Page 43 Elevating the Phone on Your Desk (28 Degree) The Wall Mount bracket may be used to elevate the FlexSet-IP 280S on a desktop in order to lower the viewing angle of the keyboard, instead of being used to mount the phone on a wall.
  • Page 44 Place the bracket’s legs, located on the thin edge of the bracket, into the matching narrow slots on the bottom of the phone towards the thin edge, as shown in the following figure. Figure 19 Fitting the Desktop Elevation Bracket Step 2 Snap the legs located on the thick edge of the bracket into...
  • Page 45 Elevating the Phone on Your Desk (60 Degree) The Desk Elevation Stand can be used to elevate the FlexSet-IP 280S on a desktop at a sixty degree angle, in order to lower the viewing angle of the keyboard. The FlexSet Desk Elevation Stand kit includes one of the following items: ...
  • Page 46 Assembling the Phone on the Desk Elevation Stand To elevate the phone on the desktop (60 degree): Put the PC (if required) and LAN cord(s) into the groove located at the top of the phone’s back. Hold both the telephone and the desktop elevation stand with the top legs downward.
  • Page 47 Figure 4 Rear View, Attached Cables to FlexSet-IP 280S with Desk Elevation Stand Removing the Phone from the Desk Elevation Stand To remove the phone from the Desk Elevation Stand: Disconnect the telephone line plug from the telephone. Hold the telephone, with the stand upright, perpendicular to the desk. Push down firmly on the Desk Elevation stand at the point where the top legs join the slots.
  • Page 48 NOTES: Phone Hardware Description Coral FlexSet-IP 280S Installation Manual...

  • Page 49: Supplying Power To The Phone

    Supplying Power to the Phone The FlexSet-IP 280S requires external power at all times. There are three options to power the phone. Types A and B provide Power over the Ethernet (PoE) according to the IEEE 802.3AF standard. A third option powers the phone from a local AC power outlet.
  • Page 50 Figure 5 Power over Ethernet LAN (Type A) RJ-11 FlexSet-IP 280S Supplying Power to the Phone Coral FlexSet-IP 280S Installation Manual...
  • Page 51 PoE - Power over Ethernet LAN: Type B For organizations that are implementing 10/100MB LAN within their infrastructure, the only option available is to carry power via signal pairs (1, 2, 3 & 6), because all pairs are already used to carry data in 100MB LANs. As a result, shortcomings in cabling should not be an issue.

  • Page 52: Local Power Adaptor Option - Type C

     Local Power Adaptor Option – Type C ........................ The FlexSet-IP 280S can be powered directly from the AC power supply. Power is supplied from a local power adaptor plugged into the AC (115V or 230V) power wall receptacle via the DC power jack on the rear panel (see Figure 7 below and Figure 5 on page...
  • Page 53 Single Unit Power Supply The manufacturer supplies an external, single unit, AC wall power adaptor. The provided model depends on country:  120VAC 60Hz input, 24VDC 0.5A max.output - CN72440950710 (US pin)  100-240VAC 47-63Hz input, 24VDC 0.63A max.output - CN7244-0950810 (EU pin) The cylindrical, external conductor of the DC output connector must be negative and the internal pin positive.

  • Page 54: Tips - Which Type Is The Best

     Tips - Which Type is the Best? ........................ The FlexSet-IP 280S requires external power at all times. An AC wall power adaptor (type C) for powering the phone is the most obvious and immediate means; it is both the easiest from an installation standpoint and currently the most cost-effective approach to providing power to the phone.

  • Page 55: Connecting The Ac Wall Power Adaptor (Tps - Type C)

     Connecting the AC Wall Power adaptor (TPS – Type C) ........................ The manufacturer supplies an external, single unit AC power supply adaptor, the TPS. Specifications, page If the power supply unit malfunctions, do not replace with any power supply unit other than one supplied by the manufacturer for this phone.

  • Page 56: Checking The Phone Connectivity

     Checking the Phone Connectivity ........................ At this point, the phone can be tested for connectivity with a ping test. It is not necessary to configure the PI or the phone before testing connectivity. The factory-defined static IP address of the phone is 192.168.1.10. If your workstation is configured to an assigned static IP address, record the IP address on a piece of paper.

  • Page 57: Coral Ipx And Flexicom Registration

    Coral IPx and FlexiCom Registration  Overview and Minimum Requirements ........................ This section provides a general description of the phone registration process and the Program Interface (PI) parameters that need to be programmed into the Coral FlexiCom and Coral IPx systems. Programming these parameters must be performed to enable the phone to dial, make, and accept calls.

  • Page 58: Pi Parameters For Reference

     PI Parameters for Reference ........................ The parameters in this section indicate that the product is authorized to operate in the Coral system along with the number of phones. They must be verified and recorded before programming other PI parameters or initializing the phone.

  • Page 59: Defining The Mac Address

    Numbering Plan..............(Route: NPL) This branch includes the following parameters of the UGW card: IP_KEYSET [41]  IP_KEYSET_VOICE_PAGE [44]  UGWC................(Route: IP, 0, 1,1) This branch includes the following parameters of the UGW card: LOCAL_IP_ADDRESS (Signaling)  GLOBAL_IP_ADDRESS (Signaling)   Defining the MAC Address ........................
  • Page 60  Press at each stage to select and continue or to undo the previous selection. Press the key on the FlexSet-IP 280S. [SysDef] Press and enter the password (default = 159753) at the prompt. A password is required as a reminder that these parameters are sensitive and affect the operation of your FlexSet-IP 280S.

  • Page 61: Pi Programming - Flexset-Ip 280S Registration Parameters

     PI Programming – FlexSet-IP 280S Registration Parameters ........................ Related Documentation, page 3) includes The Program Interface Reference Manual (see instructions for defining all the programming parameters required to customize the FlexSet-IP 280S once it has been initialized and connected to the LAN. System-wide Defined Parameters for All Keysets System Features - Station............
  • Page 62 Parameters Specified for Each Phone The following parameters are used to assign information specific to each FlexSet-IP 280S on a per port basis. Port List ................(Route: PLIS,0) Each FlexSet-IP 280S may be assigned a port name. Two versions of the port name may be entered for each phone.
  • Page 63 Both FlexSet-IP 280S phones must have at least one matching compression definition in their COS definition in order to establish a pure IP connection. Otherwise, the Coral will attempt to establish the call via the MG module and the Coral PCM matrix, and the call will not be ‘pure-IP’.

  • Page 64: Post-Registration Test Parameters

    Quality of Service ............(Route: IP,0,1) DIFFSERV (Yes/No): This protocol is used to improve the Quality of Service  provided by routers. Set to either Yes or No according to requirements of the system administrator. The DiffServe protocol values are defined for the entire system.

  • Page 65: Survivability

     Survivability ........................ The FlexSet-IP 280S is designed to enable system survivability under adverse conditions. In the event of a problem with a primary call agent, the phone can be configured to automatically switch to an alternative call agent, and to return to the primary call agent upon re-detection.
  • Page 66 PI Configuration In every Coral system that is connected to this Coral network, define the FlexSet-IP 280S with the same dial number for uniform numbering scheme. Then define the following parameters: Feature Control...............(Route: Feat,0) CF_UNDEF [39]: Define the private library number to which you wish to ...

  • Page 67: Configuring The Phone Via Its Keypad

    Configuring the Phone via its Keypad Before configuring the FlexSet-IP 280S, verify that all necessary parameters have Coral IPx and FlexiCom Registration, page 49) and been configured via the Coral PI (see Checking the Phone Connectivity, page 48). verify the connectivity of the phone (see Figure 9 FlexSet-IP 280S Ring and Message...
  • Page 68 Figure 10 below and Table 6 page 61 display the sub-menus and options of the SysDef menu. Figure 10 SysDef Menu Options SysDef IP Params Static Self IP Adr Edit Net Mask Edit Edit (Primary/Seconday**) Call Agent 1... 10 Default Router Edit CA Name Edit...
  • Page 69 Table 6 SysDef Menu Menu Option Description Options Static Enter/edit IP addresses and parameters for the FlexSet-IP 280S (see Table 7 on page page 62). IP Param Current View current IP addresses and parameters for the FlexSet-IP 280S (see Table Zip Tone Configure the FlexSet-IP 280S to work in Zip Tone Adjusting the Ring Tone, page...
  • Page 70 Table 7 Keyset IP Parameters Parameter Description Value Self IP Adr The IP address for this phone (mandatory field) Net Mask The subnet mask on which this phone resides (mandatory field) Call Agent 1 NOTE: Call Agent 1-10 defines the UGW card address to be used.
  • Page 71 Parameter Description Value Self MAC Adr The unique MAC hardware address defined by the manufacturer for this FlexSet-IP 280S (view-only field) NOTE: For the phone to operate, the MAC address of the phone must be entered into the PI database Defining the MAC Address, page 51).

  • Page 72: Setting Ip Parameters For The Flexset-Ip 280S

     Setting IP Parameters for the FlexSet-IP 280S ........................ Before you set the IP parameters for the phone, enter the relevant values (under the Value column) in Table 7 page Static or Dynamic IP Address Contact the system administrator to determine whether you will be using a static or dynamic IP address.
  • Page 73 To set the IP parameters of a FlexSet-IP 280S: On the phone, press the key. [SysDef] Press and enter the password (default = 159753) at the prompt. Press the right navigation key to select IP Params > Static (see Figure 10 page 60).

  • Page 74: Adjusting The Local Time Zone

     Adjusting the Local Time Zone ........................ To set the time zone of the FlexSet-IP 280S: On the phone, press the key. [SysDef] Press and enter the password (default = 159753) at the prompt. Using the navigation keys, select IP Params > Static > Time Zone (see Figure 10 page...

  • Page 75: Adjusting The Ring Tone

     Adjusting the Ring Tone ........................ Two ring tone modes are available: Zip Tone and Normal. The zip tone mode is used to sound the ring tones directly through the headset, rather than through the speaker (normal mode). It is mainly used for attendants using headsets. The factory default is Normal ring.
  • Page 76 NOTES: Configuring the Phone via its Keypad Coral FlexSet-IP 280S Installation Manual...

  • Page 77: Configuring The Phone Via Its Web Page

    Configuring the Phone via its Web Page This section describes how to configure and display the phone parameters through its web page. To configure a phone for the first time and define its network parameters, its web page must be accessed from a computer connected to the LAN port of the phone. After installing and setting up the phone for the first time, its web page can be accessed by using its local or global IP address.

  • Page 78: Browsing To The Phone Web Page

     Browsing to the Phone Web Page ........................ To browse to the Web page of a FlexSet-IP 280S, you need the following information:  The current Self IP Address of the phone: To display the Self IP address on the phone, access the SysDef menu and navigate to ....
  • Page 79 Figure 12 FlexSet-IP 280S Home Page The FlexSet-IP 280S Web page consists of the following panes:  Top pane – displays basic information about the phone (see Table 8 below)  Left pane – includes selectable menu options  Bottom pane – displays information according to the option selected in the left pane Table 8 FlexSet-IP 280S...

  • Page 80: Configuring Flexset-Ip 280S Network Parameters Via The Web

     Configuring FlexSet-IP 280S Network Parameters via the Web ........................ To view or configure phone IP parameters from via the Web rather than through the phone, click Setup on the left pane of the FlexSet-IP 280S home page (see Figure 12 page 71).

  • Page 81: Upgrading The Flexset-Ip 280S Software Version

     Upgrading the FlexSet-IP 280S Software Version ........................ Upgrading the FlexSet-IP 280S version is described in a separate chapter Upgrading the FlexSet-IP 280S Software Version via its Web Page, page 84). (see  Viewing FlexSet-IP 280S Statistics via the Web ........................
  • Page 82 NOTES:...

  • Page 83: Customizing The Phone

    Customizing the Phone Customizing the phone is covered in detail in the FlexSet-IP 280S User Guide (see Related Documentation, page To personalize and program the buttons for the phone, refer to the following sections in the User Guide:  Using the programmable keys ...
  • Page 84 Printing the Multi-Designation Label Use the DESI software to select the layout of your multi-designation label (as described on the previous page). Enter the features and extensions assigned to the buttons on your phone. Feed your printer with the label sheet. From the DESI Plus/DESI Lite menu, select File >...

  • Page 85: Inserting The Telephone Number

     Inserting the Telephone Number ........................ Insert a pointed tool into the hole located on the plastic plate covering the blank telephone number, as shown in the figure below. Figure 15 Removing the Telephone Number Plate Remove plate with paperclip Lift upward to remove the plastic plate.
  • Page 86 NOTES:...

  • Page 87: Diagnostics And Troubleshooting

    Diagnostics and Troubleshooting This section describes: Basic Problems with the Phone, page 79  Failure Messages During Installation and Setup, page 80  Failure Messages During a Call, page 82   Basic Problems with the Phone ........................ Problem Solution Phone does not work Check the following: ...

  • Page 88: Failure Messages During Installation And Setup

     Failure Messages During Installation and Setup ........................ Failure Message Problem Solution This phone exceeds the Request a new authorization from the UNAUTHORIZED SIZ authorized number of phones dealer. limited by the site’s license. The MAC address is not Make a note of the MAC address that is UNREGISTERED MAC registered in the PI.
  • Page 89 Failure Message Problem Solution The static Self IP address Do one of the following: IP Address not legal defined in the FlexSet-IP 280S is  Request a valid IP address from the invalid. system administrator and enter it into the Self IP field on the FlexSet-IP 280S.

  • Page 90: Failure Messages During A Call

     Failure Messages During a Call ........................ Failure Message Problem Solution NO MEDIA CHANNEL In order to connect to the dialed number, the system Hang up and try again later. requires an available Media Channel. Currently all IP Media Channels are engaged. Attempting to establish an additional call using this card displays the NO MEDIA CHANNEL message.

  • Page 91: Upgrading The Phone Firmware Software

    Upgrading the Phone Firmware Software The phone firmware is regularly enhanced to provide new features. You can upgrade the phone by downloading its latest version from the manufacturer’s website. This chapter describes the following procedures: Upgrading the Software Version  below Canceling the Version Upgrade, page 85 ...
  • Page 92 Upgrading the FlexSet-IP 280S Software Version via its Web Page To upgrade the software version of the phone via its Web page: Download the latest firmware version from the manufacturer’s web site. Access the manufacturer’s website at http://www.tadirantele.com Go to Partners login, type your username and password. Click Enter.

  • Page 93: Canceling The Version Upgrade

    To begin the upgrade (or to queue it if it is scheduled for a later time), select Yes. If the FlexSet-IP 280S is not registered in the Coral: Define the directory in which the FlexSet-IP 280S software files are stored on the TFTP Server.
  • Page 94 NOTES:...

  • Page 95: Specifications

    Specifications Dimensions: H x W x D inches (cm) ..3.3(8.5) x 11.2(28.5) x 8.7(22) Weight: oz. / gr......... 44.4oz. / 1258gr. (not including TPS) Color Set............pearl-white or dark-gray Interchangeable faceplates ....various different colors Programmable buttons ......26 (including 4 system-wide programmed keys) Alphanumeric display panel....
  • Page 96 LAN interface DTE side ..........Ethernet IEEE-802.3 standard Digital cable signal......10/100 Base-T LAN cord, 4 twisted pair..... Cat. Number: 7244-0904110 LAN cable requirements......UTP Category-5 Power Type-A ........4 twisted pair Power Type-B........2 twisted pair Power Type-C........2 twisted pair PC interface DCE side ..........
  • Page 98 International Headquarters Tadiran Telecom Ltd. 18 Hasivim Street P.O.Box 7607 Petach Tikva 49170 Israel Tel. +972-3-9262000, Fax. +972-3-9262310 USA Headquarters Tadiran Telecom, Inc. 4 Tri Harbor Court Port Washington, NY 11050 Tel. +1-516-632-7200, Fax. +1-516-632-7210 http://www.tadirantele.com C o r a l...

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