Do you have a question about the EDGE RS350 and is the answer not in the manual?
Questions and answers
Karen
March 25, 2025
My everybot it doesn't turn on and light, and its full chargered when I conected
1 comments:
Mr. Anderson
March 25, 2025
If your Everybot EDGE RS350 won't turn on despite being fully charged, consider the following possible reasons and solutions:
1. Battery Issue: The battery may have expired or malfunctioned. Contact the customer service center for a replacement. 2. Power Button: Ensure you are pressing the power button correctly by holding it for at least three seconds. 3. Malfunction: If the device is still unresponsive, avoid disassembling it yourself and contact the customer service center for assistance.
If none of these steps resolve the issue, professional support may be required.
This answer is automatically generated
Summary of Contents for Everybot EDGE RS350
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Quick Guide Charging Charging status lights Battery status First light is blinking Low battery Second light is blinking Normal battery Third light is blinking Sufficient battery Charge the robot mop by plugging the charging adaptor ● All lights off Fully charged into the adaptor jack located on the right side Preparing to clean Wet and wring the mop Attach the mop by pushing it into Open the cover and detach ● ● ● sufficiently to remove moisture the hole on the rotating panel at the water tank using the hole the bottom of the robot under it Open the water tank lid and fill Turn the water tank lid clockwise Push the water tank fixture rib ● ● ● the water tank up to the inlet to close the hole into the main unit and press downward to fix it into place...
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Starting to clean Press the start/pause ( ) button to start cleaning. Open the cover and press the ● ● power button for at least three seconds. Conducting maintenance Detach the mop from the rotating Detach and wash the water tank Regularly wash the water tank ● ● ● panel attachment point to prevent Fully dry all moisture in a well- ● contaminants from entering Use a neutral detergent to wash ventilated, shaded area ● the mop by rubbing it gently, then dry it Since the sensor’s detection capacity can be impeded by dust or contaminants, lightly wipe ● the sensor with a soft fabric on a regular basis...
Pre-usage Safe Usage Instructions Please observe the following content in order to ensure user safety and prevent any hazard or damage that may occur during product usage. Neither the retailer nor the manufacturer accepts responsibility for any accident caused by a failure to observe these warnings. Power-related Make sure to use a power source and plug that suits the specified voltage and current. ● Wipe away any contaminant on the power plug pins, and do not use any damaged power cables or plugs. ● Do not bend the power cable or crush it under heavy objects. ● When inserting or removing the power plug, do not pull on the power cable. Instead, hold the plug to insert or ● remove it. If the power cable has been damaged, do not attempt to repair it yourself. Instead, have it exchanged or ● repaired through the customer service center. Do not touch the power cable for the charger with wet hands. ● If the product has had contact with water, remove the power plug and fully dry the product before using it ● again. Do not use any other charger than the one provided with this product. ● Do not install the charger in places with substantial moisture or dust, water droplets, or water vapor. ● When storing the product for a long time without usage, turn off the power switch on the upper side within the ● main unit. Failure to do so may cause a dead battery. Pre-usage Do not install or use this product in a place with direct sunlight. This may cause an electric shock, a short circuit, ● or a fire in the charging adaptor. Do not apply any impact to the charging adaptor. ● Users with physical, sensory or intellectual disabilities or those without sufficient knowledge or experience in ● using this product (including children) are not recommended to use the product without supervision from their guardian due to safety concerns.
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Pre-usage Safe Usage Instructions Before you use the robot, remove objects lying on the floor and easily breakable objects, then tidy the ● surroundings. Otherwise, the robot may not be able to move properly or suffer a malfunction. Make sure to tidy away breakable objects (ceramics, glass cups, etc.), since they may become damaged. Remove towels, floor mats, power cables, charging cables, etc. since they can become tangled in the mop’s rotating panel. During usage Do not use the charger provided to charge other electrical products, since it may damage the charger or the ● connected device, or cause a fire due to overheating. Make sure that clothes, hair, and body parts including fingers are not caught in the product’s rotating panel. ● Do not use or store the product in places with flammable substances (alcohol, gasoline, kerosene, paint thinner, ● etc.) or heat sources (lit cigarettes, candles, heaters, etc.). If the robot produces unusual noises, a burning smell, or smoke, immediately switch off the power and contact ● the customer service center. Make sure that children do not play with this product. ● Make sure that pets or children do not stand on top of this product. ● Do not use this product in narrow and high surfaces like desks or shelves. ● Make sure that this product does not pass over wet areas or areas covered in oil or pet feces or urine. If such ● substances touch the mop, it may contaminate other areas. Do not store or use this product in places with excessively low or high temperatures (below 0°C or above ● 40°C). When using the robot in places where the walls or the floor are made of mirrors or glass, it may affect the ● robot’s obstacle detection capacity and prevent it from operating normally. This product is for home-use only and should not be used in basements, warehouses, industrial buildings, ● indoor and outdoor special-purpose spaces, or spaces with moisture (bathrooms, laundry rooms).
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Do not throw the battery into fire or apply heat to it. ● Do not connect a metal object to the charging port (+,-). ● If the battery life deteriorates with increased battery usage (usage frequency), contact the customer service ● center since the battery life has expired and requires a replacement battery. When replacing the battery, contact the customer service center, since using non-proprietary batteries may ● result in malfunctions. In the case of a battery fluid leakage, make sure that the fluid does not touch your skin or eyes. ● Store the battery indoors (0°C to 40°C). ● If the battery is malfunctioning, do not disassemble it. Instead, contact the customer service center. ● When disposing the device, separate the battery and dispose it safely according to the local disposal ● guidelines. Switch off the device before separating the battery. ● Copyright and related guidelines The copyright for this manual is held by Everybot Co., Ltd. ● This manual cannot be copied in whole or in part without permission. ● The contents of this manual may differ from the user’s system environment and may be subject to change ● without advance notification due to functional reasons, etc. The contents of this manual may vary depending on the system model and type. ● Please note that Everybot will not be held responsible for any system damage caused by the failure to comply ● with the usage instructions and warnings specified in this manual. Please note that Everybot will not be held responsible for any problems caused by the usage of products other ● than standard products approved and specified by Everybot.
Pre-usage Component Checklist Component Checklist Main unit Charging adaptor Remote control (includes two AAA batteries) Mother yarn mop (gray) Microfiber mop (light green) Instruction manual Mother yarn mop (gray) ● Consists of a dual layer of microfibers and mother yarn fibers over 100 times thicker. Suitable for cleaning dirty cracks and old stains. Microfiber mop (light green) ● Consists of long and thick bristles for a wider surface area coverage. Demonstrates excellent cleaning ability and leaves no water stains on the floor. The exterior appearance and specifications of this product and its components may be subject to change without advance notification in order to enhance its functionality or performance.
Name and Function of Each Part Top side Water control button Brightness sensor System status display Cover Start/pause button Fall prevention sensor Charging adaptor jack Rotating mop panel Inside Power switch Water tank...
Pre-usage Inserting Batteries into the Remote Control Remote control Start/pause button Direction button Starts or pauses cleaning. Moves the robot in the desired direction. Automatic cleaning button Intensive cleaning button Basic automatic cleaning mode that Repeats linear and rotational movements efficiently cleans the room. to meticulously clean the room. Edge cleaning button Focused cleaning button Directs the robot along the walls to Intensively cleans the nearby space intensively clean corners of the room. based on the robot’ s current location. 50-min cleaning button Step cleaning button A mode that automatically cleans for Slowly moves side to side and cleans...
Preparations Charging Charge the robot by connecting the charging adaptor into the adaptor jack on the right side of the robot. Charging time: Approx. 150 minutes ● Usage time: Approx. 120 minutes, approx. 200 minutes when using the dry mop (varies depending on the ● usage environment) Status Lights When Charging Status lights while charging Battery status First light is blinking Low battery Second light is blinking Normal battery Third light is blinking Sufficient battery All lights off Fully charged...
Preparations Attaching the Mop Attaching the Mop Attach the wet mop after wringing it sufficiently by hand. When attaching a dry mop, you must wait for the mop to be soaked by the automatic water supply. Attach the center of the mop to the center of the rotating panel underneath the robot. If the mop is not attached to the center, the robot may not function properly or cease to operate. Do not leave the device for a long time with a wet mop attached, since it may damage the floor or ● cause an unpleasant odor. Attach the wet mop after wringing it sufficiently to remove moisture. If the mop contains ● excessive moisture, the product may slow down or cease to operate, and leave moisture on the floor and create a slipping hazard. To prevent contamination, use neutral detergent in warm water at 40°C on first-time use after ● washing the mop separately. Attaching the Water Tank Use the groove at the back to open the cover and use the groove under the water tank to separate the water tank as illustrated.
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Open the water tank lid to fill it with water up to the inlet, then turn the lid clockwise to close it (max. 210ml). Insert the fixture rib of the water tank into the groove on the main unit, then press downward to fix it into place and insert the main unit cover.
Usage (or How to use) Starting to Clean Open the cover and press the power button for at least three seconds. Close the cover and lightly press the start/pause button ( ) on the main unit, or press the start/pause button ( ) on the remote control to start cleaning.
Changing the Cleaning Mode Use the remote control to select the appropriate cleaning mode for the cleaning environment. Automatic cleaning Intensive cleaning Focused cleaning Basic automatic cleaning mode Repeats short forward movements Intensively cleans the nearby that efficiently cleans the room. and 360-degree rotations to space based on the robot’s current meticulously clean the room. location. Edge cleaning 50-min cleaning Step cleaning Directs the robot along the walls to A mode that automatically cleans A cleaning mode that slowly clean the room. After 30 minutes for 50 minutes, then stops. Suitable advances forward while shifting of edge cleaning, the robot shifts for cleaning separate rooms. from side to side. to automatic cleaning mode. Manual cleaning When in standby mode, the direction buttons can be used to control the robot manually.
Maintenance Draining the water By removing the water and moisture within the robot cleaner, the product can be maintained in a hygienic way. This function must be used regularly since an unpleasant odor may emanate from inside the ● product if the water drainage function is not used for a long time. The water drainage function will not operate while the robot is charging. ● After the water drainage function, some water may be discharged underneath the robot, which should be wiped away with the mop. When finished cleaning, separate the water tank and empty out the water. Since water may splash in the vicinity, place the robot on the floor while the mop is still attached and press the Water Drainage button on the remote control.
The water supply level display light will flicker while the water is being drained. Washing the mop When finished cleaning, separate the mop and wash it. Use a neutral detergent to wash the mop by rubbing it gently, wring out the moisture in the washed mop, then dry it in sunlight. Using a mop-washing silicon brush (sold separately) makes the washing process easier.
Maintenance Cleaning the water tank Cleaning the water tank Separate the water tank and empty out the remaining water. Fully dry it in a well-ventilated, shaded area. Regularly wash the water tank attachment point on the main unit of the robot to prevent contaminants from entering.
Cleaning the water tank inlet Regularly clean the water tank inlet. Remove the rubber packing from the water tank inlet, separate the water filter, then wash it clean. Insert the rubber packing into the water tank inlet first, make sure that the protruding part of the water filter points upwards, then press down to fix it into place. If the water filter is pointed the opposite way, the water supply will not operate properly.
Customer Support and Product Specifications Checklist before reporting a malfunction If there is an error during usage, the robot will cease to operate, sound an error alert, and flash its ● LED display lights. The error alert will repeat for 20 minutes, then the robot will enter into sleep mode. ● Issue Verification and response Open the cover and press the power switch for at least 3 seconds to The robot isn’t working ● switch the robot on. Check whether the battery is dead. ● Check whether you’re using the right charging adaptor for the The robot isn’t charging ● specifications. Check whether the power adaptor is correctly connected to the charger. ● When the water pump operates, you will hear water being sprayed. The robot makes a weird ●...
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Issue Verification and response If there are contaminants on the sensor window, switch the power off The robot moved strangely ● and wipe it with a soft fabric. while cleaning Check that the mop is properly attached to the rotating panel. ● Remove any contaminants that are on the rotating panel. ● If a foreign object like a power cable, cloth, towel, or cord is caught on the The robot stopped working ● mop or the rotating panel, switch the power off and remove the foreign while cleaning object. Check that the mop is properly attached to the rotating panel. The robot moves slowly ● and doesn’t clean as well as If the floor is wet, mop the floor dry before using the robot. ●...
If the device malfunctions up to five during the times due to multiple defects ownership If the product submitted for repair by the Product replacement or refund period Refund after adding 10% to the consumer is lost by the operator at purchase price amount calculated by deducting the If repair is impossible due to the lack of repair retail price parts within the repair holding period If repair parts are available but repair is impossible Refund after deducting the paid repair costs Intentional If repair is impossible Payment of amount Payment of amount corresponding or negligent corresponding to paid repair to paid repair costs and malfunction costs, followed by product depreciation, followed by product caused by replacement replacement consumer If repair is possible Paid repair Paid repair www.everybot.global Everybot Customer Service Center...
Need help?
Do you have a question about the EDGE RS350 and is the answer not in the manual?
Questions and answers
My everybot it doesn't turn on and light, and its full chargered when I conected
If your Everybot EDGE RS350 won't turn on despite being fully charged, consider the following possible reasons and solutions:
1. Battery Issue: The battery may have expired or malfunctioned. Contact the customer service center for a replacement.
2. Power Button: Ensure you are pressing the power button correctly by holding it for at least three seconds.
3. Malfunction: If the device is still unresponsive, avoid disassembling it yourself and contact the customer service center for assistance.
If none of these steps resolve the issue, professional support may be required.
This answer is automatically generated