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TROUBLESHOOTING
Problems
1. Make sure the adapter is connected well.
2. Check if the cord is damaged, in this
Doesn't work and the
indicator light is off
case, please contact our after-sales team.
3. Press the power button to start
1. Check if the adapter is loose or falls off.
2. It will shut off automatically after 20
Break off during operation
minutes using, press the power button
to restart.
SPECIFICATIONS
Knee Massager
Product Name
Model No
CM-066K
Rated Voltage
AC 100~240V 50~60Hz , DC12V/2A
Rated Power
24W
Weight
1.22kg / 2.69lb
Dimension
220x175x145mm / 8.66x6.89x5.71in
Heating
Low level: 40 ± 3℃ / 98.6~109.4℉
Temperature
High level: 45 ± 3℃ / 107.6~118.4℉
Temperature: +5°C to 40°C ;
Operating
Humidity : 5% to 90% non-condensing;
Conditions
Atmospheric Pressure : 75 kPa to 106 kPa
Temperature: -20°C to 55°C ;
Storage
Humidity : 5% to 90% non-condensing;
Atmospheric Pressure : 75 kPa to 106 kPa;
Conditions
Keep dry and avoid direct sunlight.
Causes & Solutions
07
PACKAGE INCLUDES
● 2x Knee Massage Wraps
● 1x Adapter
● 1x Portable Mesh Bag
● 1x User Manual
CONTACT US
We provide a 2-year warranty and lifelong after-sale service. If you have
any problems during using this product, please feel free to contact us.
Our professional customer service team will help you!
E-mail: service@cincomhealth.com
Note: Please include the order number along with the problems you meet
in the mail, videos & pictures are welcomed for better and faster service.
08
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