Table Of Contents - Sony Xperia Z3 Troubleshooting Manual

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Table of Contents

CONTENTS

Problem Areas ................................................................................ 5

1.1

Power ...................................................................................................... 5

1.1.1

Will not power on or will switch off randomly ........................................... 5

1.2

Keys ........................................................................................................ 7

1.2.1

Back, Menu, Home and Multitask Keys ..................................................... 7

1.2.2

Volume Key .................................................................................................. 7

1.2.3

On/Off Key .................................................................................................... 8

1.2.4

Camera Key ................................................................................................ 10

1.3

Touch Screen ....................................................................................... 12

1.3.1

Touch Screen malfunction ........................................................................ 12

1.4

Display .................................................................................................. 14

1.4.1

Graphics & Illumination ............................................................................ 14

1.5

LED/Illumination .................................................................................. 15

1.5.1

LED/Illumination ........................................................................................ 15

1.6

Speaker ................................................................................................ 16

1.6.1

Loudspeaker .............................................................................................. 16

1.7

Earphone .............................................................................................. 18

1.7.1

Ear Speaker ................................................................................................ 18

1.8

Microphone .......................................................................................... 19

1.8.1

Primary Microphone .................................................................................. 19

1.8.1

Secondary Microphone ............................................................................. 21

1.9

Vibrator ................................................................................................. 22

1.9.1

Vibrator not generating alerts .................................................................. 22

1.10

Camera ................................................................................................. 23

1.10.1

Main Camera .............................................................................................. 23

1.10.2

Video Call Camera defects ........................................................................ 24

1.11

Flash LED ............................................................................................. 25

1.11.1

Flash LED not flashing .............................................................................. 25

1.12

Bluetooth and WLAN .......................................................................... 26

1.12.1

Bluetooth or WLAN connection failure .................................................... 26

1.13

NFC ....................................................................................................... 27

1.13.1

NFC malfunctions ...................................................................................... 27

1.14

GPS ....................................................................................................... 28

1.14.1

GPS malfunctions ...................................................................................... 28

1.15

Compass .............................................................................................. 29

1.15.1

Compass fails ............................................................................................ 29

1.16

Accelerometer ..................................................................................... 30

1.16.1

Accelerometer test fails ............................................................................ 30

1.17

Gyroscope ............................................................................................ 31

1.17.1

Gyroscope test fails .................................................................................. 31

1.18

Ambient Light Sensor ......................................................................... 32

1.18.1

Light Sensor malfunctions ....................................................................... 32

1288-9441 Rev 2



Sony Mobile Communications AB - Company Internal

Troubleshooting Guide (mech)

2(59)

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This manual is also suitable for:

D6603 D6616 D6643 D6653

Table Of Contents - Sony Xperia Z3 Troubleshooting Manual

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