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Seven Alarm Unit User Guide 01553 616200 careline-cs.org.uk...
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Welcome to Careline We hope you are happy with your new Seven Alarm Base Unit, and we’re delighted to welcome you as a client. Please keep this guide in a safe place. If you have any queries at all about the installation process, please call the Careline Community Service team directly on 01553 616200 (option 1).
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Press the pendant – If you need help, press your pendant. Our monitoring team will answer – When your alarm call reaches the monitoring centre, all of your personal details will be displayed on the computer. The monitoring centre staff will speak to you and ask whether you have a problem.
Getting to know your SEVEN Front view The POWER button is solid The Speaker and Ambient green when the base unit is Light Sensor is located under turned on and operating as the speaker grill, and it adjusts expected. the brightness of all SEVEN lights to suit the environment.
Your personal help button, which works in your house and garden, has a range of up to 300m. It regularly checks its battery and tests with SEVEN to ensure it is in contact. Tests are automatic and any issues are reported...
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Power Flashes orange when the mains power is disconnected. A voice message will play to let you know that SEVEN is not connected to power. Solid red when the base unit is no longer functioning, or is missing Flashing red when the base unit battery is low No light –...
You will hear a loud alarm sound from the base unit and the Help button will illuminate red. Voice messages on the SEVEN will play to let you know the status of your request for help as it progresses.
SEVEN, please contact your service provider. Installation reminders Do not unplug or move the SEVEN base unit from the location it has been installed.The location it is installed in has been tested to ensure it has good cellular connectivity and range with your personal help button.
‘System Test’. If your SEVEN beeps continually this indicates it is not functioning as expected, please contact your provider immediately. Do not cover the top of the SEVEN base unit. This can affect the volume from the speaker and the visibility of the button indicators.
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If you have a problem please write to us at: Careline Community Services Manager Borough Council of King’s Lynn & West Norfolk King’s Court, Chapel Street King’s Lynn PE30 1EX...
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With the touch of a button our call monitoring centre can contact family, friends or the emergency services, giving you peace of mind 24 hours a day, seven days a week. Key Safe We can supply a key safe so emergency services or trusted contacts can access your home should you need help.
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