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Fixing Issues
Trouble Shooting
No.
Symptoms
1
Noise is heard while in
use
2
Massage Chair does not
start
No music comes from
3
the speaker
Backrest or footrest can
4
not raise or recline
5
Airbag malfunction
If problem remains, please contact Infinity for maintenance.
Tip: Do not attempt to repair this product yourself, our company shall not be liable for the injury or damage caused by
any servicing without authorizations. Thank you for you cooperation
Specifications
Model
Dimension of Main Body (in)
Necessary Clearance to Wall (in)
Net Weight (lbs)
Shipping Weight (lbs)
Max. User Weight (lbs)
Voltage
Rated Current
Power Consumption
Possible Causes
These noises are normal and
arise from friction between the
massage rollers and the faux
leather cover
- The power cord is not
secured into the socket
- Not switched ON
- The fuse is blown
The volume is turned to the
lowest setting
Excessive load has been pressed
on the backrest or legrest
The air hose is blocked
25
Possible Solution
No need to take any
measures
- Insert the power plug properly
into the power socket
- Turn on the switch found on
chair side. Then push power
button on remote
- Replace only with a fuse of
same type and rating
Adjust the speaker volume
from the mobile device. Make
sure Bluetooth setting on chair
and phone are both ON
Reduce the load and try again
Straight the air hose and
clearout the blockage
Riage 4D
57.5 x 30.3 x 47
6"
192
223
265
120V~
60Hz
150W
.
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