en Troubleshooting
Fault
No water is visible in
the drum.
Drum jerks after the
programme starts.
Residual water is
present in the com-
partment
.
Vibrations and move-
ment of the appliance
whilst spinning.
Drum does not turn,
water does not flow in.
Heavy foam build-up
High spin speed not
reached.
The spin programme
does not start.
50
Cause and troubleshooting
Water is below the visible area.
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
▶
is operating.
This is caused by an internal motor test.
Not a fault – no action required.
▶
Insert in compartment
→ "Cleaning the detergent drawer", Page 39
▶
Appliance is not correctly aligned.
Aligning the appliance
▶
The appliance feet are not fixed.
Secure the appliance feet. Aligning the appliance
▶
Transit bolts have not been removed.
Removing the transit bolts
▶
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
▶
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
is blocked.