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en Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Error code / Fault display / Signal
Fault
The display goes out and
inicio / pausa + carga
flashes.
"E:36 / -10"
"E:36 / -25 / -26"
"E:60 / -2B"
46
Cause
Energy-saving mode is act-
ive
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
The water outlet hose is con-
nected too high.
Drain pump is blocked.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
The water pressure is low.
troubleshooting
Press any button.
▶
a The symbol lights up again.
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 40
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 56
→ "Cleaning the drain pump",
▶
Page 40
Redistribute the laundry in the
▶
drum.
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
No remedial action possible.
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