Acer CN314-72 User Manual
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Acer CN314-72 User Manual

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Summary of Contents for Acer CN314-72

  • Page 1 oncept D 3 Pro oncept USER’S MANUAL...
  • Page 2 © 2020. All Rights Reserved. ConceptD 3 / ConceptD 3 Pro Covers: CN314-72 / CN314-72G / CN314-72P / CN315-72 / CN315-72G / CN315-72P This revision: July 2020 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice.

  • Page 3: Table Of Contents

    Table of contents - 3 A B L E O F C O N T E N T S First things first Advanced Settings......... 47 Your guides ..........6 Adjust ConceptD Key........ 47 Enable PrtScn Key to launch Screen Snip Basic care and tips for using your tool ............
  • Page 4 4 - Table of contents Headphones and microphone ....77 Where can I get more information?... 87 Troubleshooting ........88 HDMI Troubleshooting tips........88 Frequently asked questions Error messages......... 88 Requesting service ........ 82 Internet and online security Tips and hints for using Windows 10..83 First steps on the net ......
  • Page 5 Getting started... In this section you will find: • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups •...

  • Page 6: First Things First

    Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the ConceptD Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number, SNID, or product model.

  • Page 7: Taking Care Of Your Computer

    Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

  • Page 8: Taking Care Of Your Ac Adapter

    8 - First things first Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device. • Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.
  • Page 9 • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.
  • Page 10 • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones. This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment.

  • Page 11: Internal Battery

    Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. Recharge the battery by following the instruction included in the product documentation.

  • Page 12: 12 - Your Conceptd Notebook Tour

    12 - Your ConceptD notebook tour O U R O N C E P T N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new ConceptD computer.

  • Page 13: Keyboard View

    Your ConceptD notebook tour - 13 Icon Item Description Indicates the computer’s battery status. Blinking Amber when the battery is Battery indicator charging or reaches the low battery level. Amber when fully charged (with the AC adapter plugged in). Indicates the computer’s power Power indicator status.

  • Page 14: Right View

    14 - Your ConceptD notebook tour Icon Item Description Snipping tool Snips a rectangle, freeform, window or full screen to your clipboard. Swapping app Switches to current and previous windows quickly. Opens the Color Picker window ConceptD key (Default). You can change the setting in the ConceptD Palette application.

  • Page 15: Usb 3.2 Gen 1 Information

    Your ConceptD notebook tour - 15 USB 3.2 Gen 1 information • USB 3.2 Gen 1 compatible ports are blue. • Compatible with USB 3.2 Gen 1 and earlier devices. • For optimal performance, use USB 3.2 Gen 1-certified devices. •...

  • Page 16: Rear View

    16 - Your ConceptD notebook tour Rear view Icon Item Description Allows the computer to stay cool. Ventilation Do not cover or obstruct the openings. Base view CN314-72 / CN314-72G / CN314-72P...
  • Page 17 Your ConceptD notebook tour - 17 CN315-72 / CN315-72G / CN315-72P Icon Item Description Simulates removing and reinstalling Battery reset the battery. pinhole Insert a paperclip into the hole and press for four seconds. Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan...

  • Page 18: 18 - Using The Keyboard

    18 - Using the keyboard S I N G T H E K E Y B O A R D The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows, special keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.

  • Page 19: Hotkeys

    Using the keyboard - 19 Icon Description Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Decreases the screen brightness. Increases the screen brightness. Turns the keyboard backlight on and off.

  • Page 20: 20 - Using The Precision Touchpad

    20 - Using the Precision Touchpad S I N G T H E R E C I S I O N O U C H P A D The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.
  • Page 21 Using the Precision Touchpad - 21 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

  • Page 22: Changing Touchpad Settings

    22 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2.
  • Page 23 Using the Precision Touchpad - 23 adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.

  • Page 24: Recovery

    ConceptD provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.
  • Page 25 Recovery - 25 3. Plug in the USB drive (or a portable external hard drive) and click + to add a drive. Select the USB drive from the drop-down list. 4. Click More options to select back-up options which best fit your needs, such as schedule the backup interval, how long you want to keep those backups (default is Forever), which folders to be backed up or be excluded.

  • Page 26: Backing Up Your Wireless And Lan Drivers

    26 - Recovery 5. Follow the process until it completes. 6. Unplug the USB drive (or a portable external hard drive) and label it clearly. Important Write a unique, descriptive label on the backup, such as 'File History Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

  • Page 27: Creating A Factory Default Backup

    Recovery - 27 Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system, installed apps and data. 1. From Start, select Care Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window.
  • Page 28 28 - Recovery 4. Click Security and Maintenance in the bottom left of the page and click Recovery.
  • Page 29 Recovery - 29 5. Select Create a recovery drive to open the Recovery Drive window. 6. Make sure Back up system files to the recovery drive is selected and click Next.
  • Page 30 30 - Recovery 7. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 8. Everything on the drive will be deleted. Click Create to continue. 9. You will be shown the backup progress on the screen. 10.Follow the process until it completes.

  • Page 31: Restoring Your Computer

    Recovery - 31 Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Note Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger.
  • Page 32 32 - Recovery 3. Click Get started to Choose an option. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. If you'd like not to restore apps and setting that came with your PC, go to Change settings and turn off the option to not restore preinstalled apps that came with this PC before proceeding the restore progress.

  • Page 33: Reset This Pc And Remove Everything

    Recovery - 33 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. This will take a while and your PC will restart. 5.
  • Page 34 34 - Recovery Recovery 2. Select the Restore tab and click Get Started to open the window.
  • Page 35 Recovery - 35 3. Click Get started to Choose an option. Select Remove everything to reset your PC back to its factory default. 4. Click Change settings to choose restore settings (Data erasure and Data drives) which best fit your needs. Then click Confirm to continue.
  • Page 36 36 - Recovery Make sure all settings are properly made, c lick Next to continue. Warning Turn on "Data erasure" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 6. Click Reset to continue. 7.

  • Page 37: Using A Bluetooth Connection

    Using a Bluetooth connection - 37 S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
  • Page 38 38 - Using a Bluetooth connection 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.

  • Page 39: Connecting To The Internet

    Connecting to the Internet - 39 O N N E C T I N G T O T H E NTER NE T This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer to Network connections on page Your computer’s built-in network features make it easy for you to...
  • Page 40 40 - Connecting to the Internet To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
  • Page 41 Connecting to the Internet - 41 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.

  • Page 42: Connecting With A Cable

    42 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.

  • Page 43: Conceptd Palette

    ConceptD Palette - 43 O N C E P T A L E T T E ConceptD Palette provides the simple design to change color configuration. It also allows you to monitor system performance, change audio mode and launch your apps quickly. The ConceptD Palette main screen The main screen gives you an overview of current system status.
  • Page 44 44 - ConceptD Palette Click the icon for more scenarios: Standard, Movie, Game, Eye Protection, Office or Sport. You can also adjust the color profile if needed.

  • Page 45: Trueharmony Setting

    ConceptD Palette - 45 TrueHarmony setting To get a different audio experience, select TrueHarmony to adjust the audio mode. Monitoring From Monitoring page, click CPU, GPU or System tab to check processor and system loading.

  • Page 46: Split Screen

    46 - ConceptD Palette Split Screen Use Split Screen to divide the screen into different pre-defined areas without manually adjusting the size and the position of the windows. App Center App Center is a great way to quickly launch the installed app in your computer.

  • Page 47: Advanced Settings

    ConceptD Palette - 47 Advanced Settings Select the Settings to change settings for your system. You can change temperature units or turn keyboard backlight off automatically if no action within 30 seconds. You can also disable the Windows and menu keys. Adjust ConceptD Key Press the ConceptD key to open the specific application more quickly.

  • Page 48: Enable Prtscn Key To Launch Screen Snip Tool

    48 - ConceptD Palette Enable PrtScn Key to launch Screen Snip tool Select Screen Snip Settings to change the hotkey of Screen snip. Scroll down to Print Screen shortcut section in Keyboard settings. Turn on the option under Print Screen shortcut. Then, you can press PrtScn key to capture the screen in different types.

  • Page 49: Manage The Copied Items In Clipboard

    ConceptD Palette - 49 Manage the copied items in Clipboard Before you start to view the clipboard history, enable the option Turn on the Clipboard function to manage the copied items. Press Windows key + V to view the clipboard history. You can find all items, text, or images you copied and click the item you want to paste.

  • Page 50: Color Picker

    50 - ConceptD Palette Color Picker Use Color Picker to pick up the color anywhere on the screen and show you the RGB, CMYK, HEX or HSB color codes. Select the shortcut keys from the drop down list under Color Picker. Press the shortcut keys to launch the color picker tool.

  • Page 51: On-Screen Keyboard Shortcuts

    ConceptD Palette - 51 On-screen Keyboard Shortcuts Get to know the shortcut keys in Adobe Photoshop from the On- screen Keyboard Shortcuts. Select the shortcut keys from the drop down list under On-screen Keyboard Shortcuts. Press the shortcut keys you selected to launch the on-screen keyboard while using the Photoshop.

  • Page 52: Set Color Profile On Conceptd Monitor

    52 - ConceptD Palette Set color profile on ConceptD monitor When the laptop detects the ConceptD monitor, you can sync or change the color profile on the monitor from your laptop. Sync up the color profile When the color profile settings are different between ConceptD monitor and laptop, you can select Apply from the system notification to sync the color profile on the monitor.
  • Page 53 ConceptD Palette - 53 Select the screen number to switch the device. Select the device to adjust the color profile. Icon Color Description Amber Selected device. Gray Unselected device. The color profile is different from main device.

  • Page 54: Bluelight Shield

    54 - Bluelight Shield L U E L I G H T H I E L D The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu.
  • Page 55 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...

  • Page 56: Securing Your Computer

    56 - Securing your computer E C U R I N G Y O U R C O M P U T E R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —...

  • Page 57: Entering Passwords

    Securing your computer - 57 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

  • Page 58: 58 - Fingerprint Reader

    58 - Fingerprint Reader I N G E R P R I N T E A D E R In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your ConceptD notebook.
  • Page 59 Fingerprint Reader - 59 2. Set a PIN code. 3. In Windows Hello Fingerprint, select Set up to configure the fingerprint reader.
  • Page 60 60 - Fingerprint Reader 4. In the Windows Hello set up window, select Get started to begin the fingerprint configuration. 5. Enter your PIN to confirm your identity.
  • Page 61 Fingerprint Reader - 61 6. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
  • Page 62 62 - Fingerprint Reader 7. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple accounts, you can set up access separately and automatically switch between accounts.

  • Page 63: Bios Utility

    BIOS utility - 63 B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 64: Power Management

    64 - Power management O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
  • Page 65 Power management - 65 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.

  • Page 66: Battery Pack

    66 - Battery pack A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.

  • Page 67: Optimizing Battery Life

    Battery pack - 67 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 68: Checking The Battery Level

    68 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 69: Traveling With Your Computer

    Traveling with your computer - 69 R A V E L I N G W IT H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer.

  • Page 70: What To Bring To Meetings

    70 - Traveling with your computer You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.

  • Page 71: What To Take With You

    Traveling with your computer - 71 What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •...

  • Page 72: Traveling With The Computer

    72 - Traveling with your computer Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home.

  • Page 73: Preparing The Computer

    Traveling with your computer - 73 Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). •...
  • Page 74 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...

  • Page 75: Universal Serial Bus (Usb)

    Universal Serial Bus (USB) - 75 ( U S B ) N I V E R S A L E R IA L The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device.

  • Page 76: 76 - Thunderbolt 3 Port

    76 - Thunderbolt 3 port H U N D E R B O L T PO R T A Thunderbolt 3 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g. an external drive), displays, or any other compatible device.

  • Page 77: Video And Audio Connectors

    Video and audio connectors - 77 I D E O A N D A U D I O C O N N E CT O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration.

  • Page 78: Hdmi

    78 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
  • Page 79 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...

  • Page 80: Frequently Asked Questions

    80 - Frequently asked questions R E Q U E N T L Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
  • Page 81 Frequently asked questions - 81 • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 82: Requesting Service

    Attach your proof-of- purchase to the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

  • Page 83: Tips And Hints For Using Windows 10

    Fr equently as k Frequently asked questions - 83 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Start How do I get to Press the Windows key or select the Windows Start button on the...
  • Page 84 84 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >...

  • Page 85: How Do I Set The Alarm

    Frequently asked questions - 85 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings >...

  • Page 86: Where Are My Apps

    86 - Frequently asked questions Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, right-click an app and select Pin to Start.

  • Page 87: How Do I Check For Windows Updates

    Press the Windows key or select the Windows Start button > Settings > Update & Security > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com...

  • Page 88: Troubleshooting

    F r e q u e n tl y as k e d q u e s t ion s 88 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
  • Page 89 Frequently asked questions - 89 Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.

  • Page 90: Internet And Online Security

    90 - Internet and online security N T E R N E T A N D O N LI N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 94).
  • Page 91 Internet and online security - 91 internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...

  • Page 92: Network Connections

    92 - Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.

  • Page 93: Surf The Net

    Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!

  • Page 94: Internet Security Software

    94 - Internet and online security Internet security software To help you stay ahead of cybercriminals, Acer has partnered with Norton to offer you security for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats.
  • Page 95 Internet and online security - 95 manually launch a browser and type in your bank's website address and log-in yourself. Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus.
  • Page 96 96 - Internet and online security Botnets A botnet is a string of infected, connected computers coordinated together to perform a task. Botnets gain access to your machine through some piece of malicious coding. Once the software is downloaded, the botnet will now contact its master computer and let it know that everything is ready to go.
  • Page 97 Internet and online security - 97 between these transmissions. They then set up tools programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi.
  • Page 98 98 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.

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